We've only lived here a few months, but so far, it's been wonderful. Maintenance especially. Every time I've had to call (our apt was remodeled so there were a few more kinks than normal when we moved in), they maint. team shows up within an hour. An hour! I swear I had just hung up the phone when they knocked on my door.
We moved here from some really crappy apartments on Westchase and we couldn't be happier right now. Will we stay here forever? No. It's not the perfect place, but it's perfect for now and the office staff (especially Lou!) works really hard.