Review History for htownshan

Beverly Wilshire Apartments


Review Author Icon

htownshan

Resident 2015 - 2016

7/27/2016

On average, I live at an apartment property for 3+ years. I was ready to go after six (6) months. The office staff is HORRIBLE. ------- is rude, unprofessional, tacky, and absolutely positively has no couth. I contacted her boss --------------- - what a joke. She was rude, condescending and her attitude can best be described as lackadaisical. I reached out to the headquarters and emailed the CEO ------------. He pushed me off on someone named -------------- who was supposed to contact me and let's just say I'm still waiting. The trash is not picked up on a consistent basis and is almost always overflowing. The parking is a joke. My guests often have to park on the street. I wouldn't live here if it was free.
    Manager

    7/28/2016

    Beverly Wilshire Apartments
    Thank you for bringing your concerns to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We aim to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. In an effort to provide the best possible parking situation for our residents, we regulate the time, manner, and place of parking. We strive for continual improvement and welcome your feedback. Please reach out to me directly at 713-690.0505 or beverlywilshiremgr@greystar.com to schedule an in person meeting for resolution. I have on open door policy for all residents. I look forward to hearing from you soon. Thank You Monique.

    Review 6 out of 54

    Share This Review

    Check Availability

    Beverly Wilshire Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review