Number of reviews in the past 365 days | 78 |
Percentage of reviews responded to | 82.05% |
Average time to respond to reviews | 52.04 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 78 |
Percentage of reviews responded to | 82.05% |
Average time to respond to reviews | 52.04 days |
Thank you for your rating and review! We're glad to hear that you enjoy living at Carmel Creek, where it's always our pleasure to provide courteous and efficient service. If there's ever anything that our team can assist you with, just let us know and we'll be glad to help you get it resolved! Thanks for being part of the Carmel Creek community.
Thank you for rating and reviewing Carmel Creek! We appreciate your kind comments about our management team's hard work. We're dedicated to providing our residents with great service! If you're experiencing issues with mice, or if there's anything else that we can assist you with, please contact our office as soon as possible so that we can get it resolved for you quickly. Thanks again for sharing your feedback with us! It's truly our pleasure to serve you.
Thank you for rating and reviewing Carmel Creek! We appreciate the 4 stars and value your feedback regarding the concrete drives. We encourage you to contact our office at your earliest convenience so that we can discuss it with you in more detail. Your satisfaction is our priority and we hope to hear from you soon so that we may better assist you!
Thanks for rating and reviewing Carmel Creek, we appreciate the 4 stars! We're glad to hear that you like the community and are enjoying the convenient location off of Highway 290. If there's any additional feedback you'd like to share with our team, or if we can assist you with anything else, please don't hesitate to let us know! We're always here to help.
Thanks for rating and recommending Carmel Creek. We're glad that you're very satisfied with your apartment and are enjoying the convenient laundry machines! If there's anything we can assist you with, or if you have any questions about the unit, your lease, or the amenities we offer, just let us know and we'll be glad to help out. Thanks again for reviewing us, and welcome to the community!
Thanks for taking time out of your day to leave Carmel Creek a rating and review! It was our pleasure to assist you with your move-in process. If you ever need any maintenance services, or if there's anything else that our team can help you with, please don't hesitate to contact our office. We look forward to continuing to provide you with 5-star service!
Thanks for leaving a rating and review for Carmel Creek. We're deeply sorry to hear that your satisfaction with the community has declined over the years and apologize for the disruptions to your work. We want to do everything that we can to restore your satisfaction. Please get in touch with our office at a time that's convenient for you so that we can address your noise and security concerns in detail. We look forward to speaking with you soon!
You're very welcome! It was our pleasure to help you move in quickly. We appreciate your kind comments about our staff, who are truly dedicated to making Carmel Creek a great place to live for our residents. If there's anything else we can do to assist you, or if you'd like to share any additional feedback with our team, please don't hesitate to reach out! Thanks for taking the time to review us, and welcome to the community!
Dear Value Resident, I apologize you feel this way, yes we do have a courtesy officer that patrol our community. R.O.B.I Security can be reach at 281-536-9680. Once again Thank you and I can be reach @ 713-895-7600 or [email protected]
Dear Value Resident(s), I am excited that you love it here at Carmel Creek. Let's keep it going for 2021, 2022 and 2023! Thank you Property Manager KJ Allen.
Dear Value Resident(s). Thank you for your concerns please contact me at 713-895-7600 or [email protected] I'm sure we can come up with solutions together. Property Manager KJ Allen
Thanks for rating and reviewing Carmel Creek! We appreciate your kind comments about our helpful staff and convenient location. We're thrilled that you've decided to renew your lease again, and are looking forward to continuing to provide you with exceptional service! If you have any questions or suggestions for our team, or if there's anything else that we can do to assist you, please don't hesitate to let us know. From everyone on our property management team, thank you for being part of our community!
Thanks for taking the time to review and recommend Carmel Creek! We appreciate your comments about our courteous office staff and efficient maintenance crew. It's great that you're enjoying the trash pick-up service! We're sorry to hear that you're experiencing issues with your neighbors, and encourage you to contact our office so that a member of our team can assist you. We appreciate the 4 stars and look forward to speaking with you!
Thanks for rating Carmel Creek 4 stars! We appreciate your kind words about Brunilda, and will be sure to pass your compliments along to her. She's truly an outstanding member of our team! We're sorry to hear that you haven't been completely satisfied with your apartment, and are here to assist in any way we can. Please don't hesitate to contact our office, and we'll do our best to resolve any issues you might be experiencing. We're looking forward to providing you with great service!
Thank you for rating us 5 stars! We're glad you're enjoying the friendly community and convenient location. Our staff truly go above and beyond to make Carmel Creek a comfortable and welcoming place to live. If there's ever anything we can do to assist you, or if you ever have any questions for us, we're always here to help! Thanks again for sharing your feedback.
It was a pleasure to read your review of Carmel Creek, and we want to sincerely express our gratitude for your kind feedback. From our property manager to our office staff to our maintenance crew, all of us work hard to give our residents a great experience, so it means a lot to us to receive comments like yours! Thanks for being a resident and for helping to make our community special.
Thank you for the rating and review! We're happy to hear that you're enjoying your spacious new apartment. We especially appreciate your kind comments about Magaly and our hard-working maintenance team! If there's ever anything else you need from us, or if you have any questions, our friendly staff is always here to help. On behalf of everyone on the Carmel Creek team, welcome home!
Thank you for taking the time to rate and review Carmel Creek! We're happy to hear that the location is so convenient for you. If there's anything we can do to improve your experience as a resident, please don't hesitate to let our office know. Thanks for being a valued member of our community, and here's to another 10 great years!
Thank you for leaving such a warm and kind review! KJ is an amazing member of our team, and we know he'll be delighted to hear that he could make such a positive difference for you. It's truly wonderful having you in the Carmel Creek community, and we hope we'll have the pleasure of serving you for many years to come!
Thank you for the generous rating and review of Carmel Creek! We truly appreciate your comment about our wonderful staff and security patrol, and we know they'll appreciate it, too. We're sorry to hear about the roach situation and want to take care of that for you immediately. If you'd be so kind as to let us know which unit you're in, we'll send maintenance to check it out right away. Thanks again for your feedback, and for being a part of our community.
You're absolutely right, it is unacceptable to find pests in your apartment. We are working to resolve the pest issue as quickly as possible, as you know our pest control company is working diligently to correct the issue. We're extremely sorry that you've had to deal with this, and we are doing everything we can to correct the issue.
Dear Value Resident(s). I do apologize I was not able to cut another copy of your key on Saturday but will make sure it will be in the office on Monday. If you would like our team can deliver it to your door as well. Thank you, KJ Allen Property Manager.
Thanks for your review of Carmel Creek. We're happy you've had an overall positive experience living here, and want to sincerely apologize for the situation with the unpleasant odors. Our maintenance team is always here to assist you, along with the rest of our dedicated team. It's been our pleasure having you with us these past two years, and we hope we'll have the opportunity to continue serving you in the future!
$639 - $820
518
N/A
A1R
$679 - $873
578
1 Units
A2
$703 - $953
642
5 Units
A3
$710 - $949
518
3 Units
A1
$769 - $1,002
578
3 Units
A2R
$775 - $1,084
716
3 Units
A4
$803 - $1,064
642
2 Units
A3R
$855
716
N/A
A4R
$862 - $1,600
851
5 Units
B1
$962 - $1,741
851
4 Units
B1R
$927 - $1,699
1,000
5 Units
B2
$1,057 - $1,771
1,000
3 Units
B2R
$1,135 - $1,504
1,193
1 Units
B3
$1,219 - $1,546
1,193
N/A
B3R
Carmel Creek Apartments is located at 6000 Hollister Street Houston, TX and is managed by Commerce Capital Partners LLC, a reputable property management company with verified listings on http:// Carmel Creek Apartments offers 1 to 2 bedroom apartments ranging in size from 518 to 1193 sq. ft. Amenities include Fitness Center, High Speed Internet, Laundry Facility, Fireplace, Air Conditioner and more. Property is located in the 77040 ZIP code. For more details, contact our office at or use the online contact form and we will get back to you as soon as possible.
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