Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.4
Office Staff	3.5
Maintenance	3.6
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	3.9/5
SatisFacts™ Maintenance	4/5
SatisFacts™ Renewal Survey	2.9/5

Review Count

Number of reviews in the past 365 days	64

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	109.52 days

Ratings & Reviews (453 Reviews)

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AVERAGE RATING

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Carmel Creek Manager

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• 2019 - 2020 Not Recommended

Updated 05/27/2020

Reviewed 05/27/2020

its sucks lies is all I get from the time I moved here u il now when I moved that day the apartment was still not ready the cleanup lady was still cleaning up the was nasty they told me that my look just like the… See More

Carmel Creek Manager28/28/2020

Thank you for your candid review. We do apologize that you are having issues at Carmel Creek and would like to have the opportunity to correct them. Please do not hesitate to reach out to us by email at [email protected] or 713.895.7600.

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• 2017 - 2020 Not Recommended

Updated 05/25/2020

Reviewed 11/20/2018

Been great till lately. I have problems with the neighbors and loud music. I would not have signed a new lease if i hadent been assured the problem was taken care of. It was quite for two days. Do something aboutthe cars coming into the apts.… See More

Carmel Creek Manager28/28/2020

Thank you for your candid review. We want all of our residents to enjoy their home. Please do not hesitate to reach out to us at [email protected] or 713.895.7600 to discuss any issues that you are having so that we can remedy them.

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Verified Resident 733677 • 2019 - 2020 Recommended

Updated 05/25/2020

Reviewed 01/06/2020

The property is very well kept. Nice and quiet. So far the experience with this property has been okay. The gates are always broken. Maintenance is sometimes overwhelmed. Parking is okay except for the dead cars

Carmel Creek Manager21/10/2020

Thank you for taking the time to share your experience. I am happy to hear that overall it has been a positive experience. Please let me know anything I can do to make your experience more positive. I am happy to meet. Thank you for choosing Carmel as your home!

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• 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

It's been okay. I continue to stay neutral if I'm honest about it. I have a roof over my head and a bed to sleep. Im able to get my work done in a peaceful environment. So that's always a good thing for me See More

Carmel Creek Manager28/28/2020

Thank you for taking the time to give us a review. If we can make anything better, please do not hesitate to reach out to us at [email protected] or 713.895.7600

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• 2020 Recommended

Updated 05/19/2020

Reviewed 03/23/2020

Overall these apartments are great, maintenance keeps the property well maintained, staff in the office quick to answer the phone for questions or concerns if any. & location is awesome shopping centers, Several different food places, Me & my family are Very satisfied with the community.… See More

Carmel Creek Manager28/28/2020

Thank you for taking the time to leave us a review. Please do not hesitate to reach out to us at [email protected] or 713.895.7600 if we can be of assistance.

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• 2020 Recommended

Updated 05/14/2020

Reviewed 05/14/2020

Good place and we like it here pretty calm place and clean place for people to be at and walk around. They take good care of our apartments and everything here is peaceful and quit and everyone is friendly

Carmel Creek Manager28/28/2020

Thank you so much for your 5 star review. We take pride in making Carmel Creek a community one in which you are proud to call home. Please do not hesitate to contact us at [email protected] or 713.895.7600 if we can be of assistance.

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• 2020 Recommended

Updated 05/13/2020

Reviewed 05/13/2020

I was referred to this community by a family friend that spoke highly of the community - to date she is completely correct. The staff is very responsive, great customer service and excellent communication making the entire application process seamless. The only thing I would like… See More

Carmel Creek Manager28/28/2020

Thank you for your 4 star review. We take great pride in making Carmel Creek a community that you are proud to call home. If you have specific questions about your particular situation, please do not hesitate to contact us at [email protected] or 713.895.7600.

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Verified Resident 651620 • 2019 - 2020 Not Recommended

Updated 05/13/2020

Reviewed 06/12/2019

The best maintenance person is Nelson he gets the job done real polite and nice a people person and everything else is ok and grounds keep up and dog park and sometimes you see security other that it's ok. See More

Carmel Creek Manager03/11/2019

Dear Verified Resident, Thank you for your review. We are sorry to hear we didn't provide you with the best possible experience at Carmel Creek Apartments. We will use this feedback as a tool to help us improve for the future. Danielle S. Property Manager

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• 2019 - 2020 Recommended

Updated 05/11/2020

Reviewed 05/11/2020

The community and the condition of the community is pretty good. The parking lot is extremely good because we do not have assigned parking spots which is definitely good. Also, if you have a rental car or just bought a new car, they are quick in… See More

Carmel Creek Manager28/28/2020

Thank you for your 4 star review, we would love to hear how we can increase to a 5 star review. Please contact us at [email protected] or 713.895.7600

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• 2019 - 2020 Recommended

Updated 05/11/2020

Reviewed 05/11/2020

Its been a wonserfully quiet year here. Our family values our personal space, and we feel that is taken care of by Carmel. Our only issue in the year plus that we have been here was that our ac unit went bad. That, however, was fixed… See More

Carmel Creek Manager28/28/2020

Thank you so much for the 5 star review. We take great pride in making Carmel Creek a community that you are proud to call home. Please do not hesitate to reach out to us at [email protected] or 713.895.7600.

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Verified Resident 767125 • 2019 - 2020 Not Recommended

Updated 05/11/2020

Reviewed 05/08/2020

The apartments are great. The upkeep is consistent and balanced. The maintenance crew are the best as they handled things quickly and effectively. I believe there are some areas of improvement that should be considered. The was room is one that needs to be upgraded.

Carmel Creek Manager08/08/2020

Thank you for responding to our survey, we always want to know how we can better serve you. We are working hard to make Carmel Creek a community that you are proud to call home. Please feel free to either call the office at 713.895.7600 or email us directly at [email protected] to discuss how we can improve your community.

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Verified Resident 766262 • 2018 - 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

I LIKE THE AREA.APARTMENT IN GOOD CONDITION.FOR MOST PART SERVICE IS GOOD. MOST NEIGHBORS ARE FRIENDLY AND QUIET.WOULD LIKE BETTER RESPONSE FROM MGMT WHEN ISSUES ARISES.WOULD LIKE TO DISCUSS UPCOMING OPTIONS FOR RENTING

Carmel Creek Manager07/07/2020

Thank you for taking the time to complete our survey. We strive to make Carmel Creek a community that you are proud to live in. We do apologize that management responses have not been up to your expectation, going forward please feel free to reach out to the manager directly at [email protected] or 713.895.7600.

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Verified Resident 408253 • 2017 - 2020 Not Recommended

Updated 05/04/2020

Reviewed 10/18/2017

I lived here for two plus years, the first year was okay, a few problems with the apartment, but they were taking care of right away. During my second year here I noticed it took longer and longer to get repairs done. Hot water would go… See More

Carmel Creek Manager18/18/2017

Dear Resident at Carmel Creek, Thank you for taking the time to leave such great feedback on your move in experience with us. If you would like to contact us we can definitely address any issues you are having with pest control and look into the cabinets repairs you would like completed. We want to make sure you are 100% happy with your new home, so we look forward to hearing from you soon. Best Regards, Gin Stradley Property Manager Carmel Creek 713-895-7600 [email protected]

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tioteb • Resident • 1999 - 2020 Not Recommended

Updated 04/25/2020

Reviewed 04/17/2020

This place started going downhill years ago, and hasn't stopped going downhill. The management and the office staff do not care about the complex or the residents. They do not answer the phone, they do not return emails. It has always been apparent that they are… See More

Carmel Creek Manager07/07/2020

Thank you for taking the time to complete this survey. We have new management and hope that you see an increased focus on the general conditions of the community. If you experience loud music or other disturbances, please call 713.875.7600 anytime to report the issues. We do have a courtesy patrol that patrols the community several hours each week, alternately if you know where the noise is coming from, please contact the office at 713.895.7600 or email us directly at [email protected] so that we can handle the person or persons causing the issue. Have a great day!

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Verified Resident 760579 • 2019 - 2020 Not Recommended

Updated 04/20/2020

Reviewed 04/20/2020

Terrible. Do not move in here. They don't properly maintain the property, they allowed a vacant unit to get completely flooded. It leaked into my unit and I couldn't get them to come out and check it out until it got really bad. There was mold… See More

Carmel Creek Manager07/07/2020

Thank you for taking the time to complete this survey. We apologize for the issues you had. We have new management in the office and it is our understanding that your issues have all been resolved. If this is not the case or you need anything further, please contact us at [email protected] or 713.895.7600

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Verified Resident 760493 • 2020 Recommended

Updated 04/20/2020

Reviewed 04/20/2020

The community is okay, my friend lives at the front and the people are nice. My neighbors are rude and disrespectful. I tried my best to move in as quickly as possible so I wouldn't be in their way, but you just can't please everyone

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Verified Resident 616807 • 2019 - 2020 Recommended

Updated 04/06/2020

Reviewed 03/18/2019

I enjoy living here. This is my second apartment in this complex. I would highly recommend this complex to my family and friends. The office staff are very nice and understanding. My neighbors all look out for one another. See More

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Verified Resident 666967 • 2019 - 2020 Recommended

Updated 03/23/2020

Reviewed 07/19/2019

Clean and safe community! Everytime I had a question this community always answered and made me feel welcomed. I really appreciate the focus of making this neighborhood great and improving the importance of the tenants

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Verified Resident 752607 • 2020 Recommended

Updated 03/16/2020

Reviewed 03/16/2020

Very helpful staff friendly move in process was a breeze would recommend to anyone condition was awesome clean apartment quality and space was wonderful loved how the realtor helped me and asked me questions

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Verified Resident 747476 • 2020 Recommended

Updated 02/25/2020

Reviewed 02/25/2020

Very professional, very patient and willing to work with me on my pet deposit. Only complaint is that the appearance of the property is not all that great. There is always alot of trash that needs to be picked up. I took it upon myself to… See More

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Verified Resident 745119 • 2020 Recommended

Updated 02/17/2020

Reviewed 02/17/2020

Everything is great, I love my apartments very quiet and well kept. No major issues, very spacious, big patio, big restroom big rooms, love the black appliances, also haven't had any bug issues and I'm very happy about that

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Verified Resident 645049 • 2019 - 2020 Recommended

Updated 02/14/2020

Reviewed 05/27/2019

Good community not far from major places. Has its ups and downs but still not a bad place to live. Not alot of issues compared to other apartment complexes or locations. Has a few improvements needed but not bad

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Verified Resident 699234 • 2019 - 2020 Not Recommended

Updated 02/03/2020

Reviewed 09/24/2019

We moved in and it was great until the staff in the office changed. Then I only go in to drop off the rent. Do not want to speak to the management. Maintenance is great. They are kind and fast in what they do.

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Verified Resident 740197 • 2019 - 2020 Not Recommended

Updated 01/29/2020

Reviewed 01/29/2020

When I first moved in my apartment was not fully ready my date was set back 3 times, management was very unprofessional. Once I moved in everything was ok until I had a bathroom problem. I kept calling to report it and they will say someone… See More

Carmel Creek Manager30/30/2020

Hello, I am very sorry to hear about the miscommunication. I am not showing a work order open for a bathroom at this time. I would be happy to come by and walk this today if you would like so we can get this resolved quickly. You are important to us and I want to know that we have this issue resolved correctly.

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Verified Resident 738750 • 2019 - 2020 Not Recommended

Updated 01/24/2020

Reviewed 01/24/2020

Conditions are good but, terrible neighbors. It is not peaceful, people smoking marihuana on balconies, not a safe place for my childrens, Police should be doing rounds more often. Background checks should be enforce at all times. Renters giving keys to unknown people should be fine.… See More

Carmel Creek Manager27/27/2020

Hi, thank you for bringing your concerns to us. We have a wonderful after hours patrol company that will be more than happy to assist you if something comes up that concerns you. You can contact them at 832.3299.8665. They will come out 24/7 when you reach out to them. In regards to key releases, we are always happy to assist you. We simply need you to sign a verification or email something in writing and have the person coming in provide valid ID. Please feel free to reach out to me if you have any questions. I am more than happy to walk through each of these with you or any other concerns that you might have!

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$600 - $615
SQ. FT.
518
Available
Avail.
5 Units
Model
A1

View Floor Plan

Price
$620 - $685
SQ. FT.
578
Available
Avail.
5 Units
Model
A2

View Floor Plan

Price
$635 - $775
SQ. FT.
578
Available
Avail.
5 Units
Model
A2R

View Floor Plan

Price
$650
SQ. FT.
518
Available
Avail.
N/A
Model
A1R

View Floor Plan

Price
$670 - $685
SQ. FT.
642
Available
Avail.
2 Units
Model
A3

View Floor Plan

Price
$745
SQ. FT.
642
Available
Avail.
1 Units
Model
A3R

View Floor Plan

Price
$774 - $829
SQ. FT.
716
Available
Avail.
5 Units
Model
A4

View Floor Plan

Price
$874 - $914
SQ. FT.
716
Available
Avail.
4 Units
Model
A4R

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$824 - $879
SQ. FT.
851
Available
Avail.
5 Units
Model
B1

View Floor Plan

Price
$979 - $1,064
SQ. FT.
851
Available
Avail.
4 Units
Model
B1R

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,005 - $1,020
SQ. FT.
1,000
Available
Avail.
5 Units
Model
B2

View Floor Plan

Price
$1,105 - $1,145
SQ. FT.
1,000
Available
Avail.
5 Units
Model
B2R

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
$1,060
SQ. FT.
1,193
Available
Avail.
2 Units
Model
B3

View Floor Plan

Price
$1,145
SQ. FT.
1,193
Available
Avail.
1 Units
Model
B3R

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Carmel Creek Apartments is located at 6000 Hollister Street Houston, TX and is managed by Commerce Capital Partners LLC, a reputable property management company with verified listings on http:// Carmel Creek Apartments offers 1 to 2 bedroom apartments ranging in size from 518 to 1193 sq. ft. Amenities include Fitness Center, High Speed Internet, Laundry Facility, Fireplace, Air Conditioner and more. Property is located in the 77040 ZIP code. For more details, contact our office at or use the online contact form and we will get back to you as soon as possible.