What are noise levels like at Carmel Creek?

The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Carmel Creek?

The community is rated 3.6/5 stars, signifying much satisfaction on average.

How safe is Carmel Creek?

The community is rated 3.2/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 82.05% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 52.04 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths

Ratings & Prices for Carmel Creek, Houston, TX

Renter Ratings

Noise	N/A
Grounds	3.6
Safety	3.2
Office Staff	3.7
Maintenance	3.4
Neighborhood	4.3
SatisFacts™ Tour Survey	4.5/5
SatisFacts™ Move-In Survey	3.7/5
SatisFacts™ Maintenance	3.9/5
SatisFacts™ Renewal Survey	3.2/5

Review Count

Number of reviews in the past 365 days	78

Manager's Review Engagement

Percentage of reviews responded to	82.05%

Manager's Review Reply Time

Average time to respond to reviews	52.04 days

Ratings & Reviews (522 Reviews)

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Verified Resident 595053 • vrp • 2018 - 2021

Updated Review

03/03/2021

Quiet place that usually has no problems for me personally. When I have a maintenance issue, it gets fixed quickly. The staff updates the complex on issues that happen like water. There is alot of parking for everyone and the landscaping is kept often. The security… See More

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2 Previous Reviews· Last 02/03/2021

Verified Resident • vrp • 2015 - 2021

02/22/2021

Management and staff are great, they are courteous and very respectful. They care about their tenants, when there is a problem they respond in a timely manner, the job is done correctly and efficiently. I enjoy living here. See More

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Carmel Creek Manager

02/23/2021

Thank you for your rating and review! We're glad to hear that you enjoy living at Carmel Creek, where it's always our pleasure to provide courteous and efficient service. If there's ever anything that our team can assist you with, just let us know and we'll be glad to help you get it resolved! Thanks for being part of the Carmel Creek community.

Verified Resident • vrp • 2021

Updated Review

02/18/2021

No matter what problems exist the Management try to make it happen. He always ask if there is anything else. Sometimes he forget but will be right on top of it in the end. I love all of the cats to keep the mouse away See More

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Carmel Creek Manager

02/19/2021

Thank you for rating and reviewing Carmel Creek! We appreciate your kind comments about our management team's hard work. We're dedicated to providing our residents with great service! If you're experiencing issues with mice, or if there's anything else that we can assist you with, please contact our office as soon as possible so that we can get it resolved for you quickly. Thanks again for sharing your feedback with us! It's truly our pleasure to serve you.

Previous Review

· 12/23/2020

Verified Resident • vrp • 2010 - 2021

Updated Review

02/17/2021

Overall It nice...concrete drives need repair.....................................................

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Carmel Creek Manager

02/17/2021

Thank you for rating and reviewing Carmel Creek! We appreciate the 4 stars and value your feedback regarding the concrete drives. We encourage you to contact our office at your earliest convenience so that we can discuss it with you in more detail. Your satisfaction is our priority and we hope to hear from you soon so that we may better assist you!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2021

02/09/2021

Great community, affordable home and everything is near. 290 is convenient when trying to go anywhere. There is also access to a park behind the complex if you enjoy running or even just want a routine for you and your pet.

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Carmel Creek Manager

02/10/2021

Thanks for rating and reviewing Carmel Creek, we appreciate the 4 stars! We're glad to hear that you like the community and are enjoying the convenient location off of Highway 290. If there's any additional feedback you'd like to share with our team, or if we can assist you with anything else, please don't hesitate to let us know! We're always here to help.

Verified Resident • vrp • 2021

02/01/2021

I haven't been here long but so far I'm very satisfied with my apt. All the appliances work and carpet is brand new. I've never had a washer and dryer in any apt I've had so that a big plus for me. I would recommend anyone… See More

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Carmel Creek Manager

02/02/2021

Thanks for rating and recommending Carmel Creek. We're glad that you're very satisfied with your apartment and are enjoying the convenient laundry machines! If there's anything we can assist you with, or if you have any questions about the unit, your lease, or the amenities we offer, just let us know and we'll be glad to help out. Thanks again for reviewing us, and welcome to the community!

Verified Resident • vrp • 2020 - 2021

Updated Review

01/27/2021

It has been great since I moved in the process of everything was very quick and handled in a well manner . Also I don't have any complaints everything as far as maintenance and other things in the apartments have always been Tooken care of asap… See More

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Carmel Creek Manager

01/28/2021

Thanks for taking time out of your day to leave Carmel Creek a rating and review! It was our pleasure to assist you with your move-in process. If you ever need any maintenance services, or if there's anything else that our team can help you with, please don't hesitate to contact our office. We look forward to continuing to provide you with 5-star service!

Previous Review

· 12/14/2020

Verified Resident • vrp • 2012 - 2021

01/25/2021

I have lived here since 2012. in the last few years there has been a decline in the control of residents disturbances. I have to record videos for my job and I cant do that at my apartment because the obscene language, arguing, and screaming outside… See More

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Carmel Creek Manager

01/26/2021

Thanks for leaving a rating and review for Carmel Creek. We're deeply sorry to hear that your satisfaction with the community has declined over the years and apologize for the disruptions to your work. We want to do everything that we can to restore your satisfaction. Please get in touch with our office at a time that's convenient for you so that we can address your noise and security concerns in detail. We look forward to speaking with you soon!

Verified Resident • vrp • 2021

01/13/2021

Fast and Great experience staff was really nice and polite.. apartment was ready to move in really quickly I had an overall great experience I really like my apartment and also the complex thank you!!

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Carmel Creek Manager

01/14/2021

You're very welcome! It was our pleasure to help you move in quickly. We appreciate your kind comments about our staff, who are truly dedicated to making Carmel Creek a great place to live for our residents. If there's anything else we can do to assist you, or if you'd like to share any additional feedback with our team, please don't hesitate to reach out! Thanks for taking the time to review us, and welcome to the community!

Verified Resident • vrp • 1999 - 2021

Updated Review

01/06/2021

This is currently a horrible complex. Cars playing loud music in the parking lot, management will do nothing about. Neighbors have their TV loud, management does nothing. Trash on the ground, in the parking out. I don't think we have security anymore.

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Carmel Creek Manager

01/07/2021

Dear Value Resident, I apologize you feel this way, yes we do have a courtesy officer that patrol our community. R.O.B.I Security can be reach at 281-536-9680. Once again Thank you and I can be reach @ 713-895-7600 or [email protected]

4 Previous Reviews· Last 12/18/2020

Verified Resident • vrp • 2020

12/28/2020

So far so good, the office staff are super friendly and very easy to contact. It's easier for me to email them and they respond quickly, always within the hour never any longer. Love this place so far but let's see what 2021 holds.

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Carmel Creek Manager

12/29/2020

Dear Value Resident(s), I am excited that you love it here at Carmel Creek. Let's keep it going for 2021, 2022 and 2023! Thank you Property Manager KJ Allen.

Verified Resident • vrp • 2017 - 2020

Updated Review

12/28/2020

Constant noise disturbances,trash everywhere around complex,not satisfied with paying for tras services,water utilities ,too high,laundromat's washer and dryer don not work properly,too many bad elements

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Carmel Creek Manager

12/29/2020

Dear Value Resident(s). Thank you for your concerns please contact me at 713-895-7600 or [email protected] I'm sure we can come up with solutions together. Property Manager KJ Allen

2 Previous Reviews· Last 09/10/2020

Verified Resident • vrp • 2017 - 2020

Updated Review

12/24/2020

I moved into my apartment at Carmel Creek in September of 2017 right after Hurricane Harvey. I have renewed my lease for the third time this year so that says something! I've never had any problems with people in the complex, maintenance issues are always quickly… See More

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Carmel Creek Manager

12/25/2020

Thanks for rating and reviewing Carmel Creek! We appreciate your kind comments about our helpful staff and convenient location. We're thrilled that you've decided to renew your lease again, and are looking forward to continuing to provide you with exceptional service! If you have any questions or suggestions for our team, or if there's anything else that we can do to assist you, please don't hesitate to let us know. From everyone on our property management team, thank you for being part of our community!

2 Previous Reviews· Last 09/10/2020

Verified Resident • vrp • 2020

Updated Review

12/23/2020

The majority of my interaction with the office staff is very pleasant, they are receptive, professional and courteous - the turn around for any maintenance requests are typically handled thru level of priority however they are efficient and clean up after themselves - the parking can… See More

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Carmel Creek Manager

12/24/2020

Thanks for taking the time to review and recommend Carmel Creek! We appreciate your comments about our courteous office staff and efficient maintenance crew. It's great that you're enjoying the trash pick-up service! We're sorry to hear that you're experiencing issues with your neighbors, and encourage you to contact our office so that a member of our team can assist you. We appreciate the 4 stars and look forward to speaking with you!

Previous Review

· 09/10/2020

Verified Resident 850494 • vrp • 2020

12/07/2020

The leasing agent Brunilda ( B) is amazing she's the sweetest ever!!I love her she's great! I wish she was with an apartment complex that's a little more accommodating.? But other than that... the apartment is alright. See More

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Carmel Creek Manager

12/09/2020

Thanks for rating Carmel Creek 4 stars! We appreciate your kind words about Brunilda, and will be sure to pass your compliments along to her. She's truly an outstanding member of our team! We're sorry to hear that you haven't been completely satisfied with your apartment, and are here to assist in any way we can. Please don't hesitate to contact our office, and we'll do our best to resolve any issues you might be experiencing. We're looking forward to providing you with great service!

Verified Resident 846379 • vrp • 2019 - 2020

11/23/2020

The staffs are nice , the outside stay clean , friendly people , very quiet .all the malls,eating places, stopping stores are close ranger I love this area very much come on by and check is out .I be seeing u

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Carmel Creek Manager

11/24/2020

Thank you for rating us 5 stars! We're glad you're enjoying the friendly community and convenient location. Our staff truly go above and beyond to make Carmel Creek a comfortable and welcoming place to live. If there's ever anything we can do to assist you, or if you ever have any questions for us, we're always here to help! Thanks again for sharing your feedback.

Verified Resident 754657 • vrp • 2019 - 2020

Updated Review

11/11/2020

Great experience, very clean environment, the property manager is doing a great job, the maintenance is very professional quick and fast. My overall environment and surroundings are quiet. We have a good community here,The office in front always answers my questions when called thank you everyone… See More

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Carmel Creek Manager

11/13/2020

It was a pleasure to read your review of Carmel Creek, and we want to sincerely express our gratitude for your kind feedback. From our property manager to our office staff to our maintenance crew, all of us work hard to give our residents a great experience, so it means a lot to us to receive comments like yours! Thanks for being a resident and for helping to make our community special.

2 Previous Reviews· Last 11/05/2020

Verified Resident 834867 • vrp • 2020

11/09/2020

It wasn't the best experience due to not being able to move in on my actual move in date but still paying rent. Being told if I put Drain Liquid in the toilet due to it being clogged I would be charged 1000s of dollars. Nice… See More

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Verified Resident 841106 • vrp • 2020

11/08/2020

I have just moved into the complex. All staff are very friendly. Magaly has been extremely helpful throughout this process. The apartment is roomy and the price is affordable. I put in a work order for maintenance and they were here within a couple of hours… See More

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Carmel Creek Manager

11/09/2020

Thank you for the rating and review! We're happy to hear that you're enjoying your spacious new apartment. We especially appreciate your kind comments about Magaly and our hard-working maintenance team! If there's ever anything else you need from us, or if you have any questions, our friendly staff is always here to help. On behalf of everyone on the Carmel Creek team, welcome home!

Verified Resident 405023 • vrp • 2012 - 2020

Updated Review

11/06/2020

Our community is a quiet one although from time to time it does change. I am content here It is close to the things I do. I have lived here almost 10 years. I think there are other places in this neighborhood to live. For me… See More

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Carmel Creek Manager

11/06/2020

Thank you for taking the time to rate and review Carmel Creek! We're happy to hear that the location is so convenient for you. If there's anything we can do to improve your experience as a resident, please don't hesitate to let our office know. Thanks for being a valued member of our community, and here's to another 10 great years!

Previous Review

· 09/10/2020

Verified Resident 837368 • vrp • 2016 - 2020

10/28/2020

Its most comfortable here at Carmal Creek, everyone is very professional and my neighbors are like family. The staff go"s over and beyond the call of duty to assist our needs . Thank you Mr KJ keep up the good work young man.

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Carmel Creek Manager

10/29/2020

Thank you for leaving such a warm and kind review! KJ is an amazing member of our team, and we know he'll be delighted to hear that he could make such a positive difference for you. It's truly wonderful having you in the Carmel Creek community, and we hope we'll have the pleasure of serving you for many years to come!

Verified Resident 837285 • vrp • 2020

10/28/2020

Great community, great staff, clean complex, security patrol is very helpful and vigilant. Minor cosmetic items in my apartment need to be replaced or fixed. Great price for a student or single person. Kitchen lacks pantry, and the carpet didn't have any padding underneath. Apartment still… See More

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Carmel Creek Manager

10/28/2020

Thank you for the generous rating and review of Carmel Creek! We truly appreciate your comment about our wonderful staff and security patrol, and we know they'll appreciate it, too. We're sorry to hear about the roach situation and want to take care of that for you immediately. If you'd be so kind as to let us know which unit you're in, we'll send maintenance to check it out right away. Thanks again for your feedback, and for being a part of our community.

Verified Resident 780712 • vrp • 2020

10/28/2020

You guys continue to send me surveys on issues you have yet to address. There are still rats in my home and my washing machine is still leaking water. I have caught 16 rats as of Sunday. My mother who is a senior citizen who is… See More

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Carmel Creek Manager

11/10/2020

You're absolutely right, it is unacceptable to find pests in your apartment. We are working to resolve the pest issue as quickly as possible, as you know our pest control company is working diligently to correct the issue. We're extremely sorry that you've had to deal with this, and we are doing everything we can to correct the issue.

Verified Resident 811116 • vrp • 2018 - 2020

10/26/2020

The door latch was stuck called the front office to get it fixed, which KJ did come out to fix it. He had to change the entire lock then proceeded to tell me if I needed another key, stop by on Monday duh I need a… See More

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Carmel Creek Manager

10/26/2020

Dear Value Resident(s). I do apologize I was not able to cut another copy of your key on Saturday but will make sure it will be in the office on Monday. If you would like our team can deliver it to your door as well. Thank you, KJ Allen Property Manager.

Verified Resident 619431 • vrp • 2018 - 2020

10/20/2020

Cats everywhere and no one seems to care it pretty gross smelling cat **** everytime you walk out your door. The apartments overall are decent and I've enjoyed living here almost 2 years now. Not to much drama and for the most part if I have… See More

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Carmel Creek Manager

10/20/2020

Thanks for your review of Carmel Creek. We're happy you've had an overall positive experience living here, and want to sincerely apologize for the situation with the unpleasant odors. Our maintenance team is always here to assist you, along with the rest of our dedicated team. It's been our pleasure having you with us these past two years, and we hope we'll have the opportunity to continue serving you in the future!

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$639 - $820
SQ. FT.
518
Available
Avail.
N/A
Model
A1R

View Floor Plan

Price
Price
$679 - $873
SQ. FT.
578
Available
Avail.
1 Units
Model
A2

View Floor Plan

Price
Price
$703 - $953
SQ. FT.
642
Available
Avail.
5 Units
Model
A3

View Floor Plan

Price
Price
$710 - $949
SQ. FT.
518
Available
Avail.
3 Units
Model
A1

View Floor Plan

Price
Price
$769 - $1,002
SQ. FT.
578
Available
Avail.
3 Units
Model
A2R

View Floor Plan

Price
Price
$775 - $1,084
SQ. FT.
716
Available
Avail.
3 Units
Model
A4

View Floor Plan

Price
Price
$803 - $1,064
SQ. FT.
642
Available
Avail.
2 Units
Model
A3R

View Floor Plan

Price
Price
$855
SQ. FT.
716
Available
Avail.
N/A
Model
A4R

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$862 - $1,600
SQ. FT.
851
Available
Avail.
5 Units
Model
B1

View Floor Plan

Price
Price
$962 - $1,741
SQ. FT.
851
Available
Avail.
4 Units
Model
B1R

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$927 - $1,699
SQ. FT.
1,000
Available
Avail.
5 Units
Model
B2

View Floor Plan

Price
Price
$1,057 - $1,771
SQ. FT.
1,000
Available
Avail.
3 Units
Model
B2R

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,135 - $1,504
SQ. FT.
1,193
Available
Avail.
1 Units
Model
B3

View Floor Plan

Price
Price
$1,219 - $1,546
SQ. FT.
1,193
Available
Avail.
N/A
Model
B3R

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Carmel Creek Apartments is located at 6000 Hollister Street Houston, TX and is managed by Commerce Capital Partners LLC, a reputable property management company with verified listings on http:// Carmel Creek Apartments offers 1 to 2 bedroom apartments ranging in size from 518 to 1193 sq. ft. Amenities include Fitness Center, High Speed Internet, Laundry Facility, Fireplace, Air Conditioner and more. Property is located in the 77040 ZIP code. For more details, contact our office at or use the online contact form and we will get back to you as soon as possible.