Review History for anonymous

Catalina Village


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anonymous

Resident 2020

10/21/2020

This place is dangerous BEWARE! My brother was shot while sitting in his apartment working by a petty drug dealer. THE BULLET PARALYZED HIM FROM THE STOMACH DOWN! My brother ended up dying due to the bullet and spinal injury last month. I left these apartments on July 31st they sent me a bill today stating I owe them $926.57 for August. I wasn't there in in August. I vacated the apartment in July due to my brother and I moving back home so I could care for him. I have called the corporate office to get the balance erased no one answers. Both the woman and her supervisor just happen to be out of the office when I call. They don't do their due diligence with background checks at these apartments so I definitely would not MOVE HERE! I wouldn't want another family member experiencing the loss of a loved one. I am in so much distress at the behavior of corporate office and staff at this apartment. Please, please, please rent somewhere else!
    Manager

    10/27/2020

    Catalina Village
    We thank you, Rivian, for taking the time to share your review of you and your brother’s experience at Catalina Village. We are saddened to hear of his passing. We would like to take the opportunity to speak with you further to discuss your situation and close out your account with us. We are sorry for the experience you had with our corporate team, our supervisors frequently travel, which may cause them to be unavailable for short periods. Please allow us to reach out to you to solve this issue. In addition, all residents at Catalina Village must meet the same rental criteria and must be approved of meeting that criteria to become a lease-holding resident. Again, we are so sorry to hear of the loss of your brother. Please contact us at 713-782-5800 to discuss the account further

    Review 10 out of 108

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    Catalina Village

    March 2024

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