Review History for anonymous

Chartwell Court Apartments


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anonymous

prospectiveVisited 2020

5/29/2020

THE WORST SERVICE I HAVE EVER !!! I recently went for information to rent an apartment, we were working with Stella, and we told her that it was urgent to move since our current contract ended, and they did not care, they made me believe that they would give me an apartment which still lived people! When I saw clothes and furniture in the apartment that they would give us , just days before our move I spoke with her and she said that it was impossible, making us trust, one day she made me wait about an hour on the street, when I had a appointment, whatever! Then they talk to me to tell me that they won't give me the apartment anymore because the person who lives there won't leave! What irresponsibility a couple of days before my move and I went to speak to the manager to explain and they closed the door on my face, I guess because I am not an African American person, they were in the office and I knocked on the door and they completely ignored me! !! horrible experience they only want your money, they lie to you and make you believe that they will help you but they will only take the money from your application and throw you away, they are racist !!!! maybe if you are an African-American person you will receive a cordial treatment if you are not, do not come close!!!!!
    Manager

    6/4/2020

    Chartwell Court Apartments
    Hello, and thank you for sharing your experience with us. What you've shared is quite unsettling, as we do not condone discrimination of any nature in our community. We believe that some confusion led to this impression, and we sincerely apologize for it. Please allow us to make things right and clarify this matter. We are here to listen to you, so please contact us at chartwellcm@porticopm.com. Thank you and good luck to you.

    Review 6 out of 132

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    Chartwell Court Apartments

    March 2024

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