prospective ā¢ Visited 2013
Just wanted to give a heads up to those who use apartment ratings as a tool when choosing an apartment complex. I was just in the process of searching for a nice complex to live. I had narrowed my search to 3 choices and chasewood was on my list because I had read the reviews and called the office to check pricing. I read all the comments in determining a community and had decided to apply to chasewood because I toured the grounds and thought it was quite a nice and pretty layout. I called the office on back to back days and inquired about all the deposit and application fees so that I would not be hit all of a sudden with some hidden fees. I was told about the application fee as well as an administration fee. Never once did the office staff mention a deposit on either of the two back to back days that I called. So I asked if there would be a deposit. I was told twice by two different people that if I filled out my application then my total move in cost would be $99. So naturally I filled out my application and submitted it and paid the $99. After $99.00 was paid they then said Deposit based on credit score. How did a deposit requirement slip their minds when I specifically asked if there was a deposit? never once did they mention anything about that.. only after paying the $99 was i then being told that I could have a deposit of $250. Now $250 isn't a lot of money I'm aware but I also felt like the office team tried to slip one past me by adding another charge after having me believe all I had to pay was $99. Ultimately the decision is yours on where you stay but I do value honesty and having everything laid out on the table especially when the issue was something that I openly inquired about. So take it for what it's worth it's just me giving my opinion to anyone who honestly reads the apartment reviews to determine if a place is suitable for them. I think office staff should be honest and up front and If I'm already having this issue I'm actually thankful it came about before locking myself into at least a year lease and having to imagine the negative things that could have come from dealing with this office.