Review History for anonymous

The Arden at Cypress Station


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anonymous

Resident ā€¢ 2009 - 2016

1/18/2016

Been here 7 years with peaks and valleys regarding quality. It's going down FAST. Office had Centerpoint disconnect my electric BY MISTAKE and no apology. Maintenance (or someone with a key) gets into apartment and takes things. Once a month or so you can bet there'll be no water. And at least as often, no hot water. Crime in general used to be worse(security guard was shot 2 yrs ago, so no security anymore). We used to take bets which building would catch fire next (about every 6 or 8 months), but all old neighbors moved and I don't know any current neighbor by name. A/C unit goes out every summer. Don't EVER walk in the grass unless you want poopy shoes. Roof raingutters get cleaned MAYBE every 3 years. Roaches used to be a problem until I decided to handle things myself. Haven't used any one of the various laundry rooms in about 6-and-a-half years! NONE of their machines ever worked ok, and they're contracted out, so no refunds (use nearby washateria). Get good renter's insurance, security system and license to carry. God Be With You!
    Manager

    1/19/2016

    The Arden at Cypress Station
    We are sorry you feel this way. We do not disconnect resident utilities intentionally at anytime unless there has been disruption in their own services. We would love to know how we can better serve you. We must be doing something right considering you have remained with us for almost seven years. Please feel free to come by the office and talk with us if you would like for these concerns to be addressed.

    Review 89 out of 207

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    The Arden at Cypress Station

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