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City West Apartments

2828 Hayes Rd,, Houston, TX 77082
2828 Hayes Rd,, Houston, TX 77082

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City West Apartments

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (288 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2020
I truly regret moving here. I was attempting to get closer to my job, but this has proven to be a bad choice to call home. My upstairs neighbors are the worst with there two running kids all day. I complained to the office and even… See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2020
I lived at City West for five years. When I initially moved I loved the complex which was owned by Grey star at the time . The staff was professional and the grounds were immaculate. Fast forward to 2020 the company was bought by Karya. The… See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/29/2020
The Apartments are horrible, Roaches are unmanageable. The staff are very unprofessional especially Maria; who has a lot to learn about professionalism and communication. Answers from different staff members are very inconsistent. Trash everywhere, the smell is horrific, property dirty, pool is dirty and the exercise… See More
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Resident 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2020
This complex is terrible and everyone in the office is rude and unintelligent. Murth Garcia the leasing manager has a stank --- attitude and they send out eviction/lockout notices 2 days after rent is due if you have a $20 balance. They enforce stupid --- policies… See More
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City West Apartments Manager

04/12/2016

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. I will certainly pass this on to Nancy! Thanks again and welcome to our community!

Resident 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2020
Do not come to live in this apartment. The worst place with to live with terrible manager and staff that speak the language you don't understand, they are extremely racist and they show it to your face, they treat you like a trash or a beggar.… See More
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Resident 2012 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2019
When I use to live there in that property it was the best experience in Alief I was going to school just in front of the apartments HCC my mom still lives there and she loves it office lady's are so helpful and nice Melissa the… See More
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Myiesha Shaw • Resident 2009 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2019
The new Manager Melissa cares about the property and her staff! Thank you Melissa for taking good care of us here at city west! The property is clean the staff is wonderful. We now have a new manager who cares about the property! See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2018
When I first move here it was very nice, new management came and it's been horrible ever since. Maintenance is HORRIBLE. The pretend to fix things and the don't come out when you need them to. Management is a lier and don't care what happens DONT… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2018
If there was a facility to give negative stars I would give negative five. One of the worst apartments to live in. The service is terribly horrible. There are two pools but both are always dirty and cannot be used. My strong recommendation, please do not… See More
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Sami45 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/27/2018
I recently moved in a few months ago and it's a very nice, clean, friendly and quiet neighborhood. Very convenient for as far as grocery stores, shopping stores and etc. Rent can be pricy but Overall satisfied. See More
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Bre05357 • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2018
I don’t advise anyone to move here. They look very nice but they don’t care about our concerns. They have maintenctworkers that work for them illegally who have access to your apartment. I was slowly moving out and I was coming every other day to grab… See More
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beigemonkey_2000 • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/11/2018
Horrible place to live. The office staff are incompetent, unorganized and unprofessional. The property is falling apart, maintaince is sorry as ----. The parking is horrible. Gate is either always open or broke. A pure ---- show! The new management company is a joke! You have… See More
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Anons123 • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2017
Don't move here... Been here almost three years, and my overall experience has dramatically gone down. No parking after 6pm (at least 5 abandoned cars taking up spaces), I see people jumping the fence (Meadowglen Ln) into the complex every other night, roaches everywhere, 5 months… See More
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[email protected] • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/14/2017
Facing issues like water problems, Air conditioner problem, roaches problem, parking problems, dryer problem etc. Do not move here. Mostly there is a new complaint every week. Good luck finding parking after 6 pm See More
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Zech_R • Resident 2013 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/07/2017
It shows 4.9 stars on FB; however, it doesn't overcome their 2.9 star rating on google. I can tell you that the old management team was much more friendly and helpful compared to this team. All of their good people left which explains a lot. This… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/18/2017
Horrible experience here at this apartment complex overall and with Property Manager and Staff. I and my spouse have only been here for 1 year. Between the smelly, filthy dumpster and its jumbo fruit flies, massive big roaches that we see weekly and have to kill,… See More
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LisaCh • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2017
We are victims of Hurricane Harvey, and had to evacuate our home August 27th. We rented an apartment Labor Day and just moved in this week. Erica is the rep who signed us up, and has helped to make sure the maintenance issues we had prior… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/21/2017
People who live here should belong in the trash ------. I have no idea how it got this bad or why but in the past six months, there has been an increase of ------ people moving into this complex. People smoking pot on the stairways, balconies… See More
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amandajv1980 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/28/2017
City west apartments is a great place to live at. Everything is so close by. Love it here See More
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City West Apartments Manager

03/28/2017

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

Prospective Resident Visited 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2017
We are set to move here in March 2017, the staff has been so helpful. We were given a tour of the community and it seems so quiet and safe. My family and I are so excited to move and are counting down the days. See More
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City West Apartments Manager

02/14/2017

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again and welcome to City West!

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/06/2016
I moved to City West in June 2016. Since I have moved in the staff has been amazing and they greet you when they see you walking around the property. My leasing agent Kaya was awesome and made move in very relaxing. The front office agent… See More
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City West Apartments Manager

10/10/2016

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/06/2016
Staying here has been a wonderful experience thus far. No complaints. All maintenance request have been quick and timely. Office staff is very friendly! See More
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City West Apartments Manager

10/10/2016

We are so glad that you are enjoying our community! . Your positive comments mean a great deal to us because we truly strive to have loyal residents and if you ever need anything, please don't hesitate to let us know.

Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2016
These apartments are awesome. The entire staff if very helpful! Especially Maria she is great! I highly recommend them! See More
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City West Apartments Manager

10/06/2016

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2016
Great office staff , professional but still easy and fun to work with. Spoke over the phone first and got a lot accomplished with out ever seeing anyone . Once I went into the office I really enjoyed the experience. The complex is clean great pools… See More
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City West Apartments Manager

10/06/2016

We really appreciate it and do our best to provide great customer service! We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents! Welcome to City West!

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/05/2016
I love my neighborhood. It's my best rental property ever. I love the size of my kitchen, bathroom, and the bedroom. It's very close and convenient for my daily life. The leasing agents are professional and friendly. City West is awesome! See More
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City West Apartments Manager

10/06/2016

Thanks so much! I will make sure to share your remarks with the team! Be sure to check out the Westchase District website to take full advantage of all our area has to offer. Welcome to City West!

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
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Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,231

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

Studio, 2 Bathrooms

  • Price
    Price

    $1,950

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $875

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

1 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,641

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,141

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $946

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,675

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

3 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,514

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    3 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers

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Frequently Asked

What are noise levels like at City West Apartments?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at City West Apartments?
The community is rated 1.2/5 stars, signifying slight satisfaction on average.

How safe is City West Apartments?
The community is rated 1.4/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 1.6/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

What is the pet policy at City West Apartments?
No pet policy available

What types of floor plans are available?
Studio, 1 Bath and Studio, 2 Baths and 1 Bed, 1 Bath and 1 Bed, 2 Baths and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths


City West Apartments Gallery

Manager Uploaded Photos

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City West Apartments is an apartment in Houston in zip code 77082. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $875 - $1,950. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City. 77077, 77083, 77072, 77042, and 77079 are nearby zip codes.

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City West Apartments

Provided by Property Management

Management Photos (17)

  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX
  • (Manager photo uploaded on 01/28/2016) Image of City West Apartments in Houston, TX

Provided by Other Residents

Resident Photos (17)

  • (Resident photo uploaded on 01/09/2015) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 05/17/2014) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 05/17/2014) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 08/03/2013) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 01/24/2013) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 01/24/2013) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 01/24/2013) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 11/13/2012) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 11/13/2012) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 11/13/2012) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 11/13/2012) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 09/14/2015) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 07/22/2014) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 07/07/2016) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 02/24/2016) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 02/24/2016) Image of City West Apartments in Houston, TX
  • (Resident photo uploaded on 02/24/2016) Image of City West Apartments in Houston, TX
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