Resident • 2005 Not Recommended
I am writing this for my sister since her compueter no longer works. At this very moment she is looking at 2-3 inches of water in her kitchen area and into the dining and living room. Her computer is completely ruined and the water just keeps spreading into the living room. When she went next door to check to see if her neighbor had water, she was told "We sure did the maintenance guy has been here for the last three hours trying to clean it up". Eveidently the washing machine was the problem. WHY DID NO ONE BOTHER TO WALK NEXT DOOR TO CHECK AND SEE IF THAT WATER SPREAD??? When my sister called the after hours number she was told the maintenance man was tired and would check it out tomorrow. Well I called them back and and asked to speak to the manager, I was asked what this was about. I explained the situation and was told the same thing. I told them this was NOT ACCEPTABLE. I was placed on hold for several minutes. When the young lady came back she stated the manager was unavailable but someone would be there to address the problem within a few minutes. We are currenly waiting to see what happens. This is not the first time the apartment has flooded. It is actually the third time. Also at one time the bathroom was unusable for two days. NO access to the shower or toilet for two days. When asked about being placed into another apartment she was told it was against the law. She was also told they would not pay for a hotel room for the two days. This place is a joke. AVOID THEM AT ALL COST!!!!!
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