Crystal Falls Apartment Homes
#130 #3 #24

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Crystal Falls Apartment Homes

10950 Westbrae Parkway, Houston, TX 77031
(677 Reviews & Surveys)
$860 - $1,500/mo
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Floor Plans & Pricing

Studio

The Creekstone

Studio, 1 Bath | 432 sq. ft.

$860

3 Available Units

See Floor Plan Details

1 Bedroom

The Pinebrook Renovated

1 Bed, 1 Bath | 715 sq. ft.

$1,076

3 Available Units

See Floor Plan Details

The Lakeview

1 Bed, 1 Bath | 585 sq. ft.

$995

2 Available Units

See Floor Plan Details

Pinebrook

1 Bed, 1 Bath | 715 sq. ft.

$915

See Floor Plan Details

The Forestview

1 Bed, 1 Bath | 737 sq. ft.

$945

See Floor Plan Details

The Oakwood

1 Bed, 1 Bath | 838 sq. ft.

$1,500

See Floor Plan Details

2 Bedrooms

The Woodpath

2 Beds, 2 Baths | 965 sq. ft.

$1,370

See Floor Plan Details

The Magnolia

2 Beds, 1 Bath | 838 sq. ft.

$1,432

See Floor Plan Details

The River Oak

2 Beds, 2 Baths | 1,150 - 1,229 sq. ft.

$1,485

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A+

Review Ratings

Noise

4.7

Grounds

4.7

Safety

4.3

Office Staff

4.9

Maintenance

5.0

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

25

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.64 days

View Community Timeline
View Community Timeline

Crystal Falls Apartment Homes Reviews

(118)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1244210

Verified Resident 2021 - 2024

4/14/2024

Apartment not worth the rent. Parking is not assigned, always a parking issue. Catalytic converter stolen and no offer of assistance from office and neighbors "didn't see" anything. Neighbors are nosy and cliquish.… See More >
    Manager

    4/15/2024

    Crystal Falls Apartment Homes
    Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your experience and apologize for any inconvenience caused. We take customer satisfaction very seriously, and your comments have been shared with our team to address any issues mentioned. We are committed to continuous improvement, and your insights help us in this endeavor. Please know that we value your business and would appreciate the opportunity to make things right. If you're open to discussing your concerns further, please feel free to reach out to us directly at Crystal Falls. Once again, we appreciate your feedback and hope to have the chance to regain your trust in the future.

    Updated Review

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    Resident 865955

    Verified Resident 2004 - 2024

    3/22/2024

    love the feeling of privacy, seclusion from more congested areas; appreciate that there are many long term, familiar faces and that people have a sense of community. The staff seem to really care about the residents are responsive

      Manager

      3/22/2024

      Crystal Falls Apartment Homes
      Thank you for the great review. We at Crystal Falls do care about our residents and try our best to make everyone feel at home. Please let us know if you need anything. Thank you again, The staff at Crystal Falls Apartments

      Updated Review

      Review Author Icon

      Resident 1203324

      Verified Resident 2024

      3/18/2024

      The management is excellent. They are very friendly and respond to requests immediately. The area is clean and very quiet. The neighborhood appears to be safe, and so far, I haven't experienced any problems.

        Manager

        3/19/2024

        Crystal Falls Apartment Homes
        Thank you for so much for the review. We are happy to hear that you are happy with your stay here at Crystal Falls. Please let us know if you have need anything. Thank you again. Management

        Updated Review

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        Resident 1090917

        Verified Resident 2022 - 2024

        3/3/2024

        Very welcome, a quiet and safe neighborhood. Neighbors are friendly. The trash system is helpfull and convenient. The ponds add a great peace zen mood to the apartments complimented by the forest like scenory I over all love it.

          Manager

          3/4/2024

          Crystal Falls Apartment Homes
          What a great 5-star review. We are so happy you made yourself at home here at Crystal Falls. Thank you again. Management

          Updated Review

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          Resident 881305

          Verified Resident 2021 - 2024

          2/24/2024

          Very quiet with great neighbors and nice staff. On-site laundry and a community gym is convienent. Prime location with access to HWY 59, US HWY 90, and the Beltway allows me to get to work in under 20 minutes.

            Manager

            2/26/2024

            Crystal Falls Apartment Homes
            Thank you for the 5-star review. We appreciate you and we are always happy to hear great things about our community. Thank you again.

            Updated Review

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            Resident 1118425

            Verified Resident 2023 - 2024

            1/10/2024

            I am very thankful I found Crystal Farms. Audria and Elly are very helpful and friendly. Only had to get service a few times for lighting but timely and neat. I enjoy where I live and the location is perfect for my need.

              Manager

              1/10/2024

              Crystal Falls Apartment Homes
              Thank you for the 5-star review. We are so happy you love your home! We are here for you! Please always let us know if there is anything we can help with. Thank you again! Management
              Review Author Icon

              Resident 1208779

              Verified Resident 2023

              12/15/2023

              Fantastic apartment homes. The units are on the old side but they are very well maintained. I've had very few issues with anything breaking or needing repairs in the apartment. And when I have had issues they've been fixed very promptly. The office and maintenance… See More >
                Manager

                12/15/2023

                Crystal Falls Apartment Homes
                Thank you for the great review! We truly appreciate you and happy that you love living at Crystal Falls. Thank you again. Management
                Review Author Icon

                Resident 1202892

                Verified Resident 2023

                11/27/2023

                The staff is friendly, professional, and very prompt with response. Maintenance is fast, kind, and gets it fixed the first time they come out. The property is well kept, the amenities are always clean and available, and the gate is always working. As a single… See More >
                  Manager

                  11/27/2023

                  Crystal Falls Apartment Homes
                  Very nice 5 star review we appreciate your kind words and so pleased that you love it here at Crystal Falls! We hope to continue to make your stay here at Crystal Falls pleasurable. Thank you again Management.

                  Updated Review

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                  Resident 1081815

                  Verified Resident 2005 - 2023

                  11/17/2023

                  I am satisfied with management of the property by Elly and Audria and am thoroughly pleased with maintenance staff Joe and Paulino. The needs of the community are being met and I have no complaints at this time.

                    Manager

                    11/17/2023

                    Crystal Falls Apartment Homes
                    We are so happy that you are pleased with Crystal Falls and hope to have you as a resident/neighbor for a long time. We are here to serve you. Thank you again.

                    Updated Review

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                    Resident 1104391

                    Verified Resident 2023

                    11/17/2023

                    As this being my first apartment the office team was really welcoming. The neighbors are kind and respectful, and at the moment everything is affordable. The view of the pond is calming and decent scenery. Overall Crystal Falls is my home for a few more… See More >
                      Manager

                      11/17/2023

                      Crystal Falls Apartment Homes
                      We are so pleased that you are happy here at Crystal Falls and plan on continuing to make this your home. There is truly no place like Crystal Falls! Thank you again.

                      Updated Review

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                      Resident 820459

                      Verified Resident 2016 - 2023

                      11/7/2023

                      My overall experiences at this community have been good. There have only been a few instances when I needed to go directly to the manager and leasing office to discuss my concerns. The staff listened and addressed my concerns in a timely fashion.

                        Manager

                        11/9/2023

                        Crystal Falls Apartment Homes
                        Thank you for your review and we are so happy we could help with your concerns. Please let us know if you have any further concerns. Thank you again for your review. Managment

                        Updated Review

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                        Resident 838326

                        Verified Resident 2018 - 2023

                        10/31/2023

                        Excellent management. They are friendly, helpful and efficient. The grounds are well maintained with greenery and flowers year round. Maintenance requests are acted on promptly. All and all very well managed.

                          Manager

                          10/31/2023

                          Crystal Falls Apartment Homes
                          Thank you for the 5-star review! We truly appreciate your kind words and thank you making your home here at Crystal Falls.

                          Updated Review

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                          Resident 61106

                          Verified Resident 2012 - 2023

                          10/27/2023

                          Stop giving a required number of characters that is annoying. The staff at Crystal Falls always are courteous and handle my maintenance needs correct the first time. The buildings are repaired quickly if needed.

                            Manager

                            10/27/2023

                            Crystal Falls Apartment Homes
                            Thank you for the 5-star review. We appreciate you and we are so happy you have enjoyed your stay here for so long. Please let us know if you need anything. Thank you again for your review we really appreciate it.

                            Updated Review

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                            Resident 835620

                            Verified Resident 1999 - 2023

                            9/15/2023

                            Nothing but good people, staff, maintenance, etc, 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                              Manager

                              9/15/2023

                              Crystal Falls Apartment Homes
                              Thank you so much for the 5 star review! We are so happy that you live at Crystal Falls! Thank you again, Management
                              Review Author Icon

                              Resident 1179088

                              Verified Resident 1999 - 2023

                              9/10/2023

                              I've always appreciated the clothes Nick community that is Crystal Falls apartment. Even though everyone may not meet face to face and talk to each other there is a genuine care when we see each other around the property. Everyone is always courteous.

                                Manager

                                9/11/2023

                                Crystal Falls Apartment Homes
                                Thank you for the kind review. You are always our first priority! We really appreciate your kind words. Thank you again, Management

                                Updated Review

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                                Resident 1113957

                                Verified Resident 2023

                                9/1/2023

                                Very satisfied with mgt of this property. Staff is always professional and courteous. ***********************************************************

                                  Manager

                                  9/1/2023

                                  Crystal Falls Apartment Homes
                                  Thank you for the kind review. We are so happy that you are satisfied with Crystal Falls and have made this your home. Thanks again, Management

                                  Updated Review

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                                  Resident 931984

                                  Verified Resident 2008 - 2023

                                  8/27/2023

                                  The Staff Consistently protects and advocates for the interest of others, even when they are not around. An they will always share plans and updates, to ensure alignment .They try to always assess current and future realities, taking into account internal and external factors.

                                    Manager

                                    8/28/2023

                                    Crystal Falls Apartment Homes
                                    Thank you for the great review. We appreciate your kind words and taking time to give Crystal Falls a great review. Thank you again! Management
                                    Review Author Icon

                                    Resident 1173167

                                    Verified Resident 2023

                                    8/23/2023

                                    I have been a resident of Crystal Falls for almost a month now. While no community is perfect, I genuinely enjoy living here. The residents are courteous and look out for each other, and there is not a lot of noise from neighbors. The surroundings… See More >
                                      Manager

                                      8/23/2023

                                      Crystal Falls Apartment Homes
                                      Thank you so much for the kind words. We are happy you are settling in your new home! Please let us know if there is anything that we can do. Thank you again, Management

                                      Updated Review

                                      Review Author Icon

                                      Resident 1039179

                                      Verified Resident 2020 - 2023

                                      7/23/2023

                                      You will love it here, come and see.*******************************************************

                                        Manager

                                        7/24/2023

                                        Crystal Falls Apartment Homes
                                        Thank you for the great review! So glad you love it here! Thank you again, Management

                                        Updated Review

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                                        Resident 812415

                                        Verified Resident 2012 - 2023

                                        6/4/2023

                                        Overall the community is quiet. For the most part most of the neighbors are very friendly. Aside from a few cosmetic upgrades, the value of the rent seems fair. The management team is knowledgeable and professional.

                                          Manager

                                          6/5/2023

                                          Crystal Falls Apartment Homes
                                          Thank you for the review. We appreciate you! Please feel free to come by the leasing office to discuss any issues. Thank you again, Management
                                          Review Author Icon

                                          Resident 1145544

                                          Verified Resident 2021 - 2023

                                          5/30/2023

                                          Great management, typically a quiet area, surrounded by schools and highly surveillances with law enforcement driving around the area, competitive rent pricing, requests are answered as immediately as they can be.

                                            Manager

                                            5/30/2023

                                            Crystal Falls Apartment Homes
                                            Thank you for positive review. We strive for excellence! Please feel free to let us know how we may be of service. Thank you again, Management
                                            Review Author Icon

                                            Resident 1143114

                                            Verified Resident 2023

                                            5/22/2023

                                            The apartment was very beautiful and clean. The community is also incredibly quiet, so far I haven't heard any loud or disruptive noises. My move in experience was smooth and easy thanks to the very helpful staff.

                                              Manager

                                              5/22/2023

                                              Crystal Falls Apartment Homes
                                              We are so happy your move in was smooth and we thank you for the great review! Welcome home and if you need anything let us know. Thanks again, Management

                                              Updated Review

                                              Review Author Icon

                                              Resident 1052562

                                              Verified Resident 2022 - 2023

                                              5/19/2023

                                              My stay in the apartment is a home away from home where I experience peaceful and quiet community concern of each other's wellbeing. My neighbors are kind, and the management sees to it that all of our needs, requests are met.

                                                Manager

                                                5/22/2023

                                                Crystal Falls Apartment Homes
                                                We greatly appreciate your kind review and so happy you love your home! We are here to help in any way we can. Thank you again, Management

                                                Updated Review

                                                Review Author Icon

                                                Resident 1122666

                                                Verified Resident 2022 - 2023

                                                5/9/2023

                                                I've only been here a short time and it really feels like a community. Depending on where you move there may be a slight problem parking near your place. They off trash valet, which I love. Lastly, I have had the front… See More >
                                                  Manager

                                                  5/9/2023

                                                  Crystal Falls Apartment Homes
                                                  Thank you for the great review! Please let us know if there is anything that you need. Thanks again, Management
                                                  Review Author Icon

                                                  Resident 1135736

                                                  Verified Resident 2020 - 2023

                                                  4/29/2023

                                                  It's been a wonderful place to live for the most part it's quiet and also safe. Very dog friendly with open land near the complex for your dog's exercise. And there's a lot of bike trails near the apartment complex for cyclists to exercise and… See More >
                                                    Manager

                                                    5/2/2023

                                                    Crystal Falls Apartment Homes
                                                    Thank you for the great review! We are happy to have you here at Crystal Falls and glad you enjoy your home. Thank you again!

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Free Parking
                                                    • Guest Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: We allow only dogs, cats, fish and birds. No more than 2 pets of any kind are permitted per apartment. Dogs and cats will require an additional pet deposit. Dogs whose breed or dominant breed weight exceeds 25 lbs at maturity are not accepted. Breed restrictions apply. Please call for complete pet policy information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Restrictions: We allow only dogs, cats, fish and birds. No more than 2 pets of any kind are permitted per apartment. Dogs and cats will require an additional pet deposit. Dogs whose breed or dominant breed weight exceeds 25 lbs at maturity are not accepted. Breed restrictions apply. Please call for complete pet policy information.. Pet Limit: 2
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                                                    Other
                                                    • 24-hour management availability
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Short Term Lease Available
                                                    • Sundeck
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                                                    Leasing

                                                    Crystal Falls is one of Southwest Houston's most sought-after apartment communities. With its two beautiful ponds, a sparkling pool, and spreading oaks, Crystal Falls offers both tranquil escape and easy access to employers, transportation, and recreation. Though openings are rare, we welcome you to find your home at Crystal Falls!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Leasington Property Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 677 number of votes by renters, Crystal Falls Apartment Homes is currently rated 4.6 out of 5 stars.
                                                    Crystal Falls Apartment Homes is rated 4.7/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Crystal Falls Apartment Homes is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Crystal Falls Apartment Homes is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Crystal Falls Apartment Homes is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Crystal Falls Apartment Homes is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Crystal Falls Apartment Homes is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 96% of their community reviews in the past year.
                                                    Managers have replied within 0.64 days to their community reviews in the past year.
                                                    Leasington Property Management
                                                    Dogs Allowed
                                                    Restrictions: We allow only dogs, cats, fish and birds. No more than 2 pets of any kind are permitted per apartment. Dogs and cats will require an additional pet deposit. Dogs whose breed or dominant breed weight exceeds 25 lbs at maturity are not accepted. Breed restrictions apply. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: We allow only dogs, cats, fish and birds. No more than 2 pets of any kind are permitted per apartment. Dogs and cats will require an additional pet deposit. Dogs whose breed or dominant breed weight exceeds 25 lbs at maturity are not accepted. Breed restrictions apply. Please call for complete pet policy information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Crystal Falls Apartment Homes

                                                    (800) 896-1348

                                                    April 2024

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                                                    Baths

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                                                    Crystal Falls Apartment Homes is a 432 - 1,229 sq. ft. apartment in Houston in zip code 77031. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $860. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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