Review History for Enchantive

Cypress Lake


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Enchantive

Resident 2017 - 2018

6/21/2018

These apartments are a living nightmare! I pay 825.00 for rent plus extra for an apartment that has many issues. The first month I moved into my apartment the water heater would leak and keep my floor wet. They did not replace it until the other units flooded below my unit . I had reported the issues for months and the maintenance staff would blame it on the pan underneath the water heater and say its going to leak occasionally. Immediately after that issue was resolved. the Air Condition start having issues and i am currently still experiencing it. The staff has become rude and the maintenance just mark the work order done and does not even come up to my unit. Houston is a very hot place and I sleep on a sleep apnea machine because the heat of my unit I have not been able to use it. I have complain so many times and the picture below can prove my point and running A.C. and still 80 degrees in my house. If I was you I wouldn't move in these apartment. Please heed the warning!!! Thanks to the Assistance Manger Tiffany and Property Manger Adrain L. Hayes! All manage under the Harbor Group Management
Manager

6/26/2018

Cypress Lake
Hi Enchantive, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact the Property Manager at (281) 397-0307. We hope to hear from you.

Review 11 out of 71

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Cypress Lake

March 2024

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