C+

Derby at Steeplechase

11220 West Road, Houston, TX 77065
11220 West Road, Houston, TX 77065

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Derby at Steeplechase

11220 West Road

Houston, TX 77065

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (105 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/02/2020
Even though my rent didn't increase, my bill gets higher. Definitely not worth the cost considering 3 murders happened in 2020. The management can paint all day, however, I choose safety over a facade. The landscaping is horrible everywhere but near the front entrance of the… See More
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Derby at Steeplechase Manager

11/13/2020

We would like to extend to you our most sincere apologies regarding the issues you experienced. We acknowledge that we can always improve and take this feedback as an opportunity to do so. In regards to your utilities, you moved in when the community was flat fee billing which means you were charged the same amount every month regardless of usage. We would be happy to go over your ledger with you anytime. As you are aware, crime has no address and can happen anywhere. We are so thankful that none of our residents were injured during the incidents that occurred. As new owners, we have taken great steps to deter the criminal element including but not limited to: drastically increased lighting, replacing both perimeter fencing and access gates, day and night patrol, and the diligent screening of both current and future residents based on our stricter qualifications. Our exterior renovations have only just begun and are far from limited to only painting. Landscape enhancements have also begun however, they are certainly not finished. We look forward to the renovations of our pool, outdoor kitchen, fitness center, and Wifi Café. You were a valued resident and we are thrilled that you were happy with the customer service that we provided. We would happy to discuss any of your concerns further with you. If you would be willing to talk further, please call the Property Manager at 281.890.0226. We wish you the best!

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2019
Our apt has been broken into and stolen our appliance, cash and jewelries. This place is rundown, not properly maintained, gates are always open saying they are under repair, place is dark at night, no security cameras on the premises, random strangers can just come in… See More
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Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/09/2019
WARNING PLEASE TAKE YOUR TIME FINDING A GOOD APARTMENT HOME THIS IS NOT IT ,I've only been here for a month and I get paid on the 3rd of every month I was a day late they began emailing me eviction notices so I called the… See More
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Sharay_L • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/04/2018
This is my 3rd year at this property. I love it. If I put in a request for maintence it is handle the next day. The office staff is very firendly and tries to get to know the tenant by name. not just an apartment number.… See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/25/2018
En la oficina son amables en especial Yessica..y están cerca de las tiendas ......................................................????? See More
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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2018
There is a lot of dog poop around my apartment and when I ask the office for cleaning, there is "yes, yes, yes..." but no respond in action. There are the gates that are not fixed and be opened all day. The office said they will… See More
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Prestoned • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/27/2018
Before moving to SteepleCrest I watched the property. I wanted to see what traffic was around this location. I certainly did my research before moving in. I am a current residence one of my neighbors has been here for 6 years. This is a extremely safe… See More
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beeceeak10 • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2018
When I first moved in, they front staff was very prompt, but after moving in, they ignore you, until you call their corporate office. I have lived here for a few months and I've seen more cop cars here, than any other place I have lived.… See More
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nita7210 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2017
Just moved in love my new place!!! Close to work!!! And close to a lot of store and beltway and 290!!! The ladies in the office are really nice !!!! Just need to fix the gates for Security but everything else I love so far!!!!!!! See More
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PWHIT552 • Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/17/2017
Things were great when I first moved it. The clerk always rushes people off the phone and can never find a work order. It took 3 months to get my soap dish replaced after it was broken during the plumber fixing a clog in the tub.… See More
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Prospective Resident Visited 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2016
I recently stopped in to view the apartment availability and the staff was amazing. I hadn't made an appointment or called but they were more than willing to help me. I recently moved from Miami to Houston so I just didn't know what to expect but… See More
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kaswil • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/21/2016
Steeplecrest has been by far one of the best apartments i have lived in and currently still is. The staff is always polite, friendly, and always there to help when you need them too. The area is quite and well kept. Overall this place is awesome… See More
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brandini411 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2016
I lived at Steeplecrest a little over a year. The office staff was always very friendly and Andrea was always helpful. Maintenance requests were always resolved immediately and I never had any concerns. I would have renewed my lease but needed to get closer to work.… See More
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smaynard712 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2016
This community at first glance and walk through looks amazing. It is, especially if you are searching for specific details. We pay a high amount of rent, not for the apartment, but for the amenities. These amenities include a secure gate, a salt water pool, and… See More
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sigmaboy08 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/21/2016
I lived here for a year, the only reason I am leaving is because I need 3 bedrooms. If they had 3 bedrooms I would renew my lease for another 2 years or so. I've never had a problem with management. The ladies in the office… See More
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Bbops • Resident 2011 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/21/2016
We have lived here going on 5 years and have been satisfied. As far as apartments go these are pretty safe, and the new office staff they have now are pretty good. Alicia and Andrea always have a good attitude and are willing to go out… See More
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bw1541279 • Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/19/2016
I have seen and read a lot of different reviews; bad and good one. I will just tell you this, in order for you you to know anything for yourself, please check it out. I have been over here for a year now and I love… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/12/2016
I would advise anyone looking into this apt to please keep looking! It's way over priced, there are always drug bags on the ground where kids are playing & in the parking lot, the staff is just beyond rude, god forbid you call with an issue!… See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/08/2016
Great staff and very welcoming very pleased and happy to be a resident. Clean and nice apartments at a great price! ?????????? See More
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Maryam Anbari • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/18/2015
I leased a one bedroom and was very impressed with the quality of the unit, the complex and staff. The unit was in excellent condition, quiet and no bugs. The site is actively maintained, they even come and replace the light bulbs. Any problem was taken… See More
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Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2015
I was looking for an apartment for myself, Out of all the apartment complexes, this place by far has the best customer service ive ever received, Andrea is very welcoming and made me feel right at home as soon as i stepped in the office. She… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/01/2015
where should i begin i have lived over here for 2 1/2 years now and i must say the experience was much more different when Shawna was the manager there was no hanging out, the pool was closed on time, there weren't any loud parties by… See More
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Resident 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2015
I thought I would take a moment to brag on the staff at Steeplecrest. I went through a separation last year and moved from a 3600 square foot home to an apartment which was kind of a shock. They were really kind and patient with me… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/12/2015
I would just like to write this to give praise to the wonderful staff at Steeplecrest Apts. Everytime I call for any issue big or small not only do the employees get the issue handled but they do it with the upmost respect and couldn't be… See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/12/2015
I would just like to write this to give praise to the wonderful staff at Steeplecrest Apts! Everytime I call for any issue big or small not only do the employees get the issue handled but they do it with the upmost respect and couldn't be… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Clothes Care Center

Parking

  • Covered Parking

General

  • 24-Hour Security Patrol
  • Bark Park
  • Business Center
  • Clubhouse
  • Fitness Center
  • Gated Access
  • High-Speed Internet
  • Near Clubhouse
  • Night Patrol
  • On-Site Maintenance
  • On-Site Management
  • Outdoor Kitchen Area
  • Package Receiving Service
  • Pool
  • Sundeck

Pets

  • Dogs Allowed
    Restrictions: Residents with pets are required to pay a one-time $250 pet deposit per pet (refundable), plus a $250 pet fee per pet (non-refundable) and a $25 monthly pet rent (per pet). Two (2) pet max per household, 65 lbs. max weight limit, and aggressive breeds prohibited at management's discretion. For more information, please call our leasing office.
  • Cats Allowed
    Restrictions: Residents with pets are required to pay a one-time $250 pet deposit per pet (refundable), plus a $250 pet fee per pet (non-refundable) and a $25 monthly pet rent (per pet). Two (2) pet max per household, 65 lbs. max weight limit, and aggressive breeds prohibited at management's discretion. For more information, please call our leasing office.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $825

  • SQ. FT.

    606

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price
    Price

    $875

  • SQ. FT.

    626

  • Available
    Avail.

    2 Units

  • Model

    A2

  • Price
    Price

    $925

  • SQ. FT.

    641

  • Available
    Avail.

    3 Units

  • Model

    A3

  • Price
    Price

    $975

  • SQ. FT.

    700

  • Available
    Avail.

    14 Units

  • Model

    A4

  • Price
    Price

    $1,025 - $1,150

  • SQ. FT.

    860 - 1,000

  • Available
    Avail.

    12 Units

  • Model

    A5

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,150 - $1,275

  • SQ. FT.

    1,000 - 1,100

  • Available
    Avail.

    11 Units

  • Model

    B1

  • Price
    Price

    $1,275

  • SQ. FT.

    1,100

  • Available
    Avail.

    5 Units

  • Model

    B2

  • Price
    Price

    $1,325

  • SQ. FT.

    1,250

  • Available
    Avail.

    3 Units

  • Model

    B3

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

C+
NOI Property Management LLC
VIEW 10 COMMUNITIES

Steeplecrest is a beautiful community located in the Cypress Fairbanks area where the best shopping and attractions are just minutes away. We offer a wide selection of well-appointed floor plans with beautiful upgrades. Enjoy a large variety of community and home amenities offered to give the peace and comfort you need in a luxury apartment home. Come and find your new apartment home at Steeplecrest today!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 08:30 AM - 05:30 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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Are there surveillance cameras on site?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Derby at Steeplechase?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Derby at Steeplechase?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is Derby at Steeplechase?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 11 days to their community reviews in the past year.

Who manages Derby at Steeplechase?
NOI Property Management LLC

What is the pet policy at Derby at Steeplechase?
Dogs Allowed
Restrictions: Residents with pets are required to pay a one-time $250 pet deposit per pet (refundable), plus a $250 pet fee per pet (non-refundable) and a $25 monthly pet rent (per pet). Two (2) pet max per household, 65 lbs. max weight limit, and aggressive breeds prohibited at management's discretion. For more information, please call our leasing office.
Cats Allowed
Restrictions: Residents with pets are required to pay a one-time $250 pet deposit per pet (refundable), plus a $250 pet fee per pet (non-refundable) and a $25 monthly pet rent (per pet). Two (2) pet max per household, 65 lbs. max weight limit, and aggressive breeds prohibited at management's discretion. For more information, please call our leasing office.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


Derby at Steeplechase Gallery

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Floor Plans

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Derby at Steeplechase is a 606 - 1,250 sqft apartment in Houston in zip code 77065. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $825 - $1,325. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City. 77064, 77095, 77041, 77429, and 77070 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

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Derby at Steeplechase

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Management Photos (31)

  • (Manager photo uploaded on 11/12/2019) Image of Derby at Steeplechase in Houston, TX
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  • (Manager photo uploaded on 11/12/2019) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 11/12/2019) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 11/12/2019) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 11/12/2019) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 11/12/2019) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX
  • (Manager photo uploaded on 03/11/2020) Image of Derby at Steeplechase in Houston, TX

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