Resident • 2011 - 2012
I moved into what is now El Sol Del Rio in Nov. 2011 bc my time at my sisters was running out so i had to quickly find a place. I saw the pricing and having me my husband and daughter figured 480 was something that wouldnt make us go broke.. But at the very begining they didnt want to prorate my cost even tho i was moving in on the 18 of nov we had to struggle to get that then i cant remember exactly but there was almost an issue were i couldnt move in and they wouldnt give me my prorated amount or 99$ back but then the next day they claimed to have had the wrong information..then if i had known that the utility and fees they always throw on you would add up to 600$ every month i would not have chosen this place. like the other review brenda hortensia and i thinkn her name is sandy or cindy not sure exactly but anyways they do treat you amazing when your looking to rent but when you move in they dont care about you at all they just want your money bc thats how they get paid. when we moved in the apartment it smelled kinda bad there was stains on the carpet and the carpet was so flat i could feel the boards which were always squeeky and unleveled and it was this ugly brown color and the carpet felt very dirty keeping in mind i had a 5 month old who would be crawling on that ground. there were drawers that didnt close right doors that didnt close right even our closet sliding doors wouldnt slide we called to have it fixed but the guy moved it around and said its fixed we got tired of asking so we just took the doors off. then only a few weeks of moving in as my husband went to unlock our apartment door the part were the lock is suppose to lock on the other side completely broke threw and we had to wait 2 days with no lock on our door. then when they came to fix it it was very cheapy dont and we had problems locking and unlocking our door until finally a month or 2 ago when i went to unlock the door keeping in mind it was windy rainy and cold while me my husband and my daughter were outside trying to unlock this door they supposedly fixed our key broke off in the lock and we were stuck outside for on hour waiting for the maintence guy...completely ridiculous. It is a very cheap apartment but when your having trouble getting into your only home with a child that is not worth 480 a month. Then our utility bill is always very high over 40$ a month and we have no washer or dryer in our apartment just 2 sinks which the one in the bathroom has no pressurs so we cant even use it and then our shower oh and a dishwasher but we have only used that probaly 10 time within the year weve been there to the it being so loud and its always throwing our dished everywere. then for the first few months every day would be something wrong with the water were it wouldnt come out and it would make a loud noise they said they were always "fixing it" so wed had to wait just to shower or wash dishes sometimes the whole day. Then no matter how clean you keep your apartement there is always roaches EVERYWERE the kitchen the bathroom and living room climbling on the walls and we have a child so keeping our house clean is a must and theres still roaches! they do have a 2 day wait were you can pay your rent 2 days after the first but if for some reason you dont get paid till that 3rd day or couldnt get a money order or something went wrong transforing money within your bank and you go up to pay your rent as soon as they open they do not care they charge you 50$ extra and 10$ every day after that until its u pay. Then they only have one way in and one way out of there gates and they say they will fine you for entering the wrong way but yet your always competing with other drivers going the wrong way when you try to go the right way its insane..Brenda told me that when you move out that every apartment gets painted and cleaned and we are fixing our own damages and cleaning the carpet ourselves to hopefully avoid confintation or a large bill that i hope they dont throw on us. If they do i plan to have a lawyer ready, i have just paid my last months rent and dont ever want to hear or see el sol del rio again. if you cant afford anywere else then there pricing is perfect but everythig else that comes with it is not worth your extra money you think your saving or the hassle.