Review History for anonymous

El Sol Del Rio

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anonymous

Resident 2015

5/21/2015

office staff is terribly rude. the manager is never available. then when u walk in the office all of the staff is gathered around the managers desk gossiping. I recently moved here and my first day in the apt I noticed my apt wasn't previously cleaned from the recent ppl who moved out, there was pee all around my toilet, dental floss etc was left in the restroom drawers trash and dirt around the apt. I was never able to view the apt until the day that I moved in. also to put the icing on the cake on my move in date they told me I only could move in after 5pm!!! that's when the apt would be ready. the stove that the put in my apt unit the plug didn't even fit the outlet in the wall and they just threw the stove in there and let me move there. then the office was closed that saturday also sunday so I had to wait until Monday just to get my stove fixed. unbelievable that they would still let me move in there knowing this. I came to this place to pay the needed deposit and application fees 2 months ahead of time prior me moving in just to have everything done on time. when I arrived to move in the leasing agent informed me that my upgrades weren't avail and that I never told her. rudely she continued to go back n forth with me, when it was her fault she failed to do her job properly and notify the manager that I wanted upgrades. so I accepted that and she informed me that the staff would start doing my upgrades that following Monday and it would take 7 business days to complete. well 4 days has gone by and no upgrades painting etc has been done to my apt. I went into the office and asked for the information to be put in writing to confirm that they will complete my apt unit the rude staff and manager said no I cant put it in writing we will do it next Monday. this apt complex is horrible. the gates are always broken its infested with bugs. and on top of that its always loud music from neighbors driving by and the staff doesn't give a care in the world about their residents. the rent here should be $450. I wouldn't recommend this place. they have poor communication they never call you back, I constantly had to call and call just to check on my apt and they should be the ones calling me. poor business ethics. I was recently informed that there was a shoot out here and a child died from a stray bullet march 2015. not the place for a long stay. not the place for a family! (PLEASE SEE ATTACHED PHOTOS)

Review 5 out of 46

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El Sol Del Rio

August 2021

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