Review History for SunshineGirl715

Hayson Creek


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SunshineGirl715

Resident 2015

1/15/2015

The staff of this apartment is absolutely AWFUL!!! I would NEVER recommend this apartment complex to anyone. I recently moved to Houston from out of state (school). Put in the deposit months ago and was told several times that our apartment would be ready upon arrival. Called the leasing agents when we were hours away and were told that the apartment would not be ready because it was being *fixed*. [they should've called us to confirm this with us]. We then get there and they ended up putting us in the model apartment until our apartment was ready... They were going to charge us for staying in the model apartment- without confirming that (I had to ask about it). We had our U-HAUL with all of our furniture. They would not let us park it in the complex and told us that it may get towed by parking on the street... I don't understand this either when they knew we were coming from out of state and were going to live there? Luckily we didn't get towed. After a couple days of staying in the model apartment we asked the leasing agents if there was any progress on our apartment... Turns out THE LADY DIDN'T EVEN MOVE OUT OF THE APARTMENT they lied and told us it was getting fixed... The lady that was suppose to move out was refusing to move out and the company was going to take her to court. That was the story they were sticking with-- who knows if it's true or not. They seem like very money hungry people (we are trying to get our deposit back). Currently, we are settled into a different apartment building (different company) and couldn't be happier. Best customer service ever. I wish that I would have read more reviews about this place before putting my money into it. I don't wish this upon anyone!!! P.S.- I gave everything a 1 star but to be honest they don't deserve any!!!!

    Review 15 out of 30

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    Hayson Creek

    July 2024

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