Review History for jujuleewright

Hayson Creek


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jujuleewright

Resident 2017 - 2021

6/12/2021

Highland Cross Apartments has the worst staff I've ever encountered they have nasty attitudes and they have been trying to over-charge me every month so I have to dispute the bogus charges every month! From the start, they lied about the apartment being ready for move-in and had my car towed multiple times it cost at least $200 to get back evetime. Maintenance Issues: (no working dishwasher installed, no pest control, there was a leak in my bathroom ceiling coming from the upstairs neighbor's toilet) the lady in the office lied and insisted that it was the ac leaking for over a month and I just had to live with it. She acted like a was lying about the leak coming from the upstairs toilet and was rude as hell every time I asked them to fix it. It's the wost property you can move into. I understand that every property has maintenance issues, but the maintenance staff and the front office staff are so lazy and incompetent they don't fix anything. They have pest control problems, The pool is literally Green they are soo lazy they don't even clean the pool! I feel like they have been taking advantage of the covid pandemic. They have gotten so much worse over the last year they even randomly lock the office and put covid signs up on the door but there inside being lazy like always.

    Review 2 out of 30

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    Hayson Creek

    July 2024

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