Houston House Apartments Manager
Verified Resident 686613, it's upsetting to hear that you did not receive the top-notch service we strive to provide. I understand there has been some longer wait times for elevators over the last few weeks, however we were in the process of replacing the elevator doors for the cabs of the three passenger elevators. With this renovation we hope to have your elevator wait times reduced drastically! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!