Prospective Resident · 2020
Super shady, the first phone call to apply was awesome and then after I sent in the application and got pre approved, never heard of anything for 2 weeks until 2 days before my move in. Didn't sign a lease, never got sent a lease. And they wouldn't respond to any of my phone calls, left emails, multiple voicemails as well. I pulled out and signed somewhere else after seeing all the reviews of similar situations that I was in. The process was very shady.
Houston House Apartments Manager
We are disappointed to hear that you did not have a more positive experience with us at Houston House. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Houston House