Resident · 2012 - 2013
Nightmare. From the day we moved in we were harassed by the upstairs neighbor. The staff was rude and it took several times to get maintenance to come out when it was needed. They would forget to write up our requests. Myself and other of my neighbors got many threats to remove our property from our balcony. Such as beach towels and floats drying after a day at the pool. Even though they have plenty of time to threaten to take your things, they can't manage a maintenence request. Upon move out, we were refused a walk through. A month after I left I received 2 bills total of $1600 claiming damage. When I approached the staff and ask for proper documentation I was told they didn't have all of the receipts and claimed they would make adjustments and send over the rest of the receipts for the "damage". Part of the charges included slab treatments for a leak in the ceiling that was not properly handled. It continued to leak and was never dried out. They just painted the wall and patched the ceiling. 1 year after speaking to the office staff and being denied a phone number to the owners, that bill was placed in collection. I was very unhappy and afraid to leave a review for fear of retaliation by the staff.