I had to give one star: otherwise it'd be zero. This company refused to wave late fees for September rent after Hurricane Harvey. Some of its residents have been out of work, like many of us, after the hurricane hit. Can't believe a company could be this heartless! If you rent from them, make sure you have at least an extra month's rent in the bank. Heaven forbid another disaster hits the Houston area. These greedy, heartless bastards couldn't care less. They're just waiting to evict poor souls so they can raise the rents!