| Number of reviews in the past 365 days | 8 |
| Percentage of reviews responded to | 12.5% |
| Average time to respond to reviews | 91 days |
777 Preston St, Houston, TX 77002
Ratings & Reviews (25 Reviews)
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Verified Resident 773640 • 2020 Recommended
Updated 05/30/2020
Reviewed 05/30/2020
Everything from the time of signing the lease until move-in was fantastic. The apartment was very clean when we moved in and the neighborhood is fantastic walk ability is great many restaurants and parks See More
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Resident • 2018 - 2020 Recommended
Updated 05/22/2020
Reviewed 05/22/2020
Extremely pleased with facility and staff. Management is very responsive and user friendly, 24/7. The facility is well maintained, loaded with amenities, and is family friendly. Indoor secure parking with ease for downtown dwellers and is in the heart of the theater and historic districts. I… See More
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Resident • 2018 - 2020 Not Recommended
Updated 05/04/2020
Reviewed 05/04/2020
My wife and I have been renters here for three years and are in the process of moving out back to Canada. We are both expats at large multinational oil companies so we're quite confident that our final review will be comprehensive and hopefully informative to… See More
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Verified Resident 764497 • 2017 - 2020 Recommended
Updated 05/02/2020
Reviewed 05/02/2020
Great community to live I will recommend this building to many people hhhhbhhhbbbbbbbbbbbbbbbbbbbbbb. V. Ccccccccccccccccccccccccccffffdrthhjkkkkjhhggfdddtt TCO Jill go Fl Fl DJ DJ Gn Fl FYI do th Gn CCB go hhhhjh See More
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Verified Resident 753168 • 2019 - 2020 Recommended
Updated 03/17/2020
Reviewed 03/17/2020
Luxury living in the heart of Downtown Houston, complete with all the amenities you could ask for. The flexibility of unit layout combined with the sleek structure of the community assists in fitting almost anyones desire.
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Frida_B998 • Resident • 2019 Not Recommended
Updated 09/20/2019
Reviewed 09/20/2019
Approximately 2 years ago, I committed and signed an agreement to become a tenant at the market square. Rent is paid 2 weeks in advance My visibility was rare No troubles caused No noise complaint Enjoyed meeting and greeting every tenant Treated maintenance with respect and… See More
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Jose_S234 • Resident • 2018 - 2019 Not Recommended
Updated 09/05/2019
Reviewed 09/05/2019
This place is going downhill very quickly. The management and the people who work in the leasing office are very rude!! The manager never ever tries to talk to us and we've been trying for a year now. No email respond, no calls nothing at all.… See More
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Resident • 2018 - 2019 Not Recommended
Updated 08/05/2019
Reviewed 08/05/2019
I am a real previous resident. It is obvious the "great reviews" here are from employees or people who are paid to leave great comments. I was illegally charged for water on a broken water meter and never told. This company does not follow Generally accepted… See More
Market Square Tower Apartments Manager10/10/2019
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
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Resident • 2017 - 2019 Not Recommended
Updated 04/05/2019
Reviewed 04/05/2019
I've lived in the building for two years and a half years and here is what my experience has been: Pros -Amazing concierge, friendliest valet people, timely maintenance fixes, great units and the best amenities in the city. Cons -Horrible management, it is the worst I… See More
Market Square Tower Apartments Manager18/18/2019
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
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Resident • 2017 - 2018 Recommended
Updated 05/18/2018
Reviewed 05/18/2018
My experience at Market Square Tower has been outstanding. The property itself is like nothing else available in Houston. There is luxury and attention to detail at every corner. From the public spaces, amenities, and apartment finishes, I have not found anything that can match this… See More
Market Square Tower Apartments Manager23/23/2018
We are so happy to read such a great review about Market Square Tower! We hope to see you soon! Market Square Tower Management
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Jake Wil • Prospective Resident • Visited 2018 Recommended
Updated 04/30/2018
Reviewed 04/30/2018
Honesty. No apartments in town are as close to Market Square Tower in: amenities, a jaw dropping pool. great views. I visited many places and I thought I have seen it all, but Kate with her showing me the variety of amenities, the pool, the apartment… See More
Market Square Tower Apartments Manager19/19/2018
Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
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Willaim E • Prospective Resident • Visited 2018 Recommended
Updated 04/30/2018
Reviewed 04/30/2018
I stopped by few weeks ago but they were busy with other prospective customers. Fortunately I got to tour with Kate, a real professional who answered all my questions and explained the process from A to Z. Their amenities are top notch. Their pool and roof… See More
Market Square Tower Apartments Manager19/19/2018
Willaim E, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!
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tszurcher • Resident • 2017 - 2018 Recommended
Updated 04/27/2018
Reviewed 04/27/2018
I moved into MST shortly after it opened and have lived there ever since as this is hands down the best high-rise apartment in downtown Houston (and I have toured them all). No corners were cut in designing/constructing this building which makes for an awesome living… See More
Market Square Tower Apartments Manager19/19/2018
Tszurcher, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Market Square Tower. We can't wait to see you again, have a great day.
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Teressina • Prospective Resident • Visited 2018 Recommended
Updated 04/25/2018
Reviewed 04/25/2018
Kate, show me the apartments and she was so nice to me. I do really like it. I will think about it. I live in Mexico right now and i planning to move to Houston, someone recommend me this place and is awesome . Thank you… See More
Market Square Tower Apartments Manager19/19/2018
Teressina, reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us!
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Najeeb_E • Prospective Resident • Visited 2018 Recommended
Updated 04/23/2018
Reviewed 04/23/2018
I have toure Market Square Tower to check out their three bedrooms, and I was blown away by what I saw. I was not expecting to walk into a really impressive building in Houston: the amenities and the view are extravagant. Thank you Kate for the… See More
Market Square Tower Apartments Manager19/19/2018
Najeeb_e, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Nick Car • Resident • 2016 - 2018 Recommended
Updated 04/23/2018
Reviewed 04/23/2018
I lived in Market Square Tower resident for almost one and half year. I was leery of apartment living while my house is in construction, haven't done it since I was younger. Kate assisted me and throughout the procedure and made it sooo easy on me.… See More
Market Square Tower Apartments Manager19/19/2018
Hi Nick Car, thank you so much for your positive comments about Market Square Tower! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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jessicam8020 • Resident • 2017 - 2018 Recommended
Updated 04/12/2018
Reviewed 04/12/2018
I loved my experience at Market Square Tower. Rachael helped me get an apartment there and everything was great after moving in. I took full advantage of the many amenities they have there. My job ended up transferring me to another city or else I would… See More
Market Square Tower Apartments Manager19/19/2018
Hi Jessicam8020, thank you for taking the time to leave a review for us at Market Square Tower. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
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Michelle_B853 • Resident • 2018 Recommended
Updated 02/05/2018
Reviewed 02/05/2018
I don't know where to begin!! The staff gives you 5 Star treatment from the beginning encounter to your last encounter. The property is amazing!!! I look forward to all the amenities MST has to offer!
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Market Square Tower Apartments Manager06/06/2018
Thank you for the feedback. We strive to provide excellent service to our Residents at Market Square Tower. The entire team here would like to thank you for the great review and choosing to call Market Square Tower home.
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Jacksonmehan • Resident • 2018 Recommended
Updated 01/26/2018
Reviewed 01/26/2018
This place is amazing, I love living here as the facilties are first class and all the staff make you feel so welcomed. I can't speak highly enough of them as they go above and beyond to assist in any way they can.
Market Square Tower Apartments Manager06/06/2018
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abaileyo • Resident • 2017 - 2018 Recommended
Updated 01/26/2018
Reviewed 01/26/2018
This is a wonderful place to live. It's located perfectly in the middle of it all. Everything I need and want is here, the gym, the movie theater, the steam room, the game room, you name it. I can't imagine living anywhere else. I feel at… See More
Market Square Tower Apartments Manager06/06/2018
Thank you for the positive feedback.
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Victoria FOx • Resident • 2017 - 2018 Recommended
Updated 01/26/2018
Reviewed 01/26/2018
I love this community because of the amenities, the view, the location, and the staff. Picking up packages runs smoothly, which I've had some issues with at other properties. The valet parking people are really pleasant. I feel safe with the people in charge of security… See More
Market Square Tower Apartments Manager06/06/2018
Thank you for the positive feedback.
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amani mehan • Resident • 2018 Recommended
Updated 01/25/2018
Reviewed 01/25/2018
I can't even begin to describe how INLOVE I am with this property and my apartment. I just moved to Houston from over seas and this place is the best. I feel like I am in a resort with the pools, the basketball court, the conference… See More
Market Square Tower Apartments Manager06/06/2018
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Carlysle_B • Resident • 2017 Not Recommended
Updated 10/25/2017
Reviewed 10/25/2017
We have actually decided to break our lease due to the amount of issues we have at MST Valet is atrocious and the customer service is non existent The upside to this apartment is the view but it just cannot make up for the lack of… See More
Market Square Tower Apartments Manager16/16/2017
Hi, we appreciate you taking the time to post your experience. The team at Market Square Tower take our reviews very seriously. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at 713-777-7000. We look forward to speaking with you soon
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Resident • 2017 Recommended
Updated 02/28/2017
Reviewed 02/28/2017
Clean, great layouts, great service and incredible ammenities. I would recommend MST to anyone looking for a fun fresh community in the heart of Downtown. Not to mention this place doesn't flood and you don't have to pay property tax.
Market Square Tower Apartments Manager02/02/2017
Thank you for the feedback. We strive to provide excellent service to our customers at Market Square Tower. The entire team here would like to thank you for the great review
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Resident • 2017 Recommended
Updated 02/27/2017
Reviewed 02/27/2017
Love everything about this place! Staff are very generous and helpful. Concierge are always there to answer any questions needed. The building is very tidy.
Market Square Tower Apartments Manager02/02/2017
Thank you for the feedback. We strive to provide excellent service to our residents at Market Square Tower. The entire team here would like to thank you for the great review.
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