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METRO 5514

5514 Griggs Road, Houston, TX 77021
5514 Griggs Road, Houston, TX 77021

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METRO 5514

5514 Griggs Road

Houston, TX 77021

 888-387-1867
 
 
 
 
 
 

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Ratings & Reviews (265 Reviews)

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Verified Resident 757668 2018 - 2020 Recommended
Reviewed 04/06/2020
Overall, my experience has been amazing at this community. On site maintenance request is remarkably excellent and goes above expectations. Issues are resolved within 24h from the time the request has ben submitted.
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Verified Resident 757667 2019 - 2020 Recommended
Reviewed 04/06/2020
Beyond the few college students that live here, it is not a community you would want to be involved in. It consists of individuals walking around late at night making noise outside of your window. Other residents sit outside openly drinking alcohol and using illegal drugs… See More
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Verified Resident 755317 2020 Recommended
Reviewed 03/25/2020
Very comfortable and simple experience. I was helped significantly by the office staff and given ample information about my rent terms. The stay is so far enjoyable and the biggest benefit is the rail line right next to the apartment complex where you can take a… See More
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Verified Resident 755437 2020 Recommended
Reviewed 03/25/2020
Very spacious apartment. Well enough room for 1 person. Only thing i don't like is the landscape of the apartments. The buildings needs to be either power washed or repainted.& the walkways going to your apartment are dirty the ground needs to be power washed as… See More
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Verified Resident 750813 2017 - 2020 Not Recommended
Reviewed 03/09/2020
Some of the policies of this community does not benefit the renter. The apartment is very spacious, but the wear and tear after 3 years is showing. Rent has been increased but the value of the new amenities are not worth it. Parking and speeding is… See More
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Irene_K • Resident 2020 Not Recommended
Reviewed 02/20/2020
I would give this zero stars if I could. I am experiencing the same thing as other bad reviewers. Make sure you take a picture of ALL of the bad conditions of their apartment when you move in. I did not do this as thoroughly as… See More
(Resident Photo) Image of METRO 5514 in Houston, TX
METRO 5514 Manager02/21/2020

Irene, Thank you for taking the time to share your concerns. We appreciate your feedback, though we wish it were to share a more positive experience with us. As you are aware, the return of the deposit is based on the condition the apartment is left in. When we walk move out units, we always take pictures of anything that could be charged to a residents account. We have the standard blinds which are plastic and can break. Breaking blinds are not normal wear and tear. We do charge for shampooing the carpet at move out if it was not cleaned by the resident. As stated in your move out instructions " a copy of the cleaning receipt must be provided to the office as proof of this cleaning to avoid the basic cleaning charge". We did not receive a copy of any receipt on your carpet cleaning. Gate cards charges have always been $50, I believe you were provided documentation with your signature acknowledging the charge. The water bills are back dated and each time bills are sent out they reflect the dates of charges. We are in the process of replacing all building lights on the community. Our team strives to provide excellent customer service, and always respond quickly and efficiently when maintenance issues arise. We sincerely apologize if you feel this does not match up with your perspective. If you are still unsure on anything, I would like to personally invite you into the office to speak with me, the community manager. If you are not able to come to the office, I am always available by phone, or e-mail if that works better for you. (713) 847-8303- [email protected]

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Verified Resident 742689 2019 - 2020 Not Recommended
Reviewed 02/07/2020
I cannot stand this community. Since I've lived here, someone has gotten killed, several people have been robbed, and people hang out all hours of the night. Not to mention, I have growing mold in my unit. DO NOT MOVE HERE! You've been warned
METRO 5514 Manager02/18/2020

I appreciate your feedback on your experience living here. I apologize you have had an unfavorable experience at Metro5514. I would love the opportunity to turn your current experience into a positive one. We appreciate you, and care about our residents! If you would like to come by and meet with me at your convenience, I would be more than happy to talk with you and address any other concerns you may have. If you are not able to come to the office, I am always available by phone, or e-mail if that works better for you. We never want any of our residents to feel uncomfortable, and not happy living here. [email protected] (713) 847-8303.

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Verified Resident 742696 2015 - 2020 Not Recommended
Reviewed 02/07/2020
I've had both good and bad experiences at this community. The management currently is good and I see changes being made for the betterment of the property. Management previous is rude, dry and very uninviting. Maintenance staff has always been nice and respectful. The only issue… See More
METRO 5514 Manager02/18/2020

Thank you for taking the time to provide us with feedback as we consider all feedback a valuable tool to bettering our community. I'm happy to hear you are enjoying the changes being made. I would like to personally invite you into the office to speak with me about resolving the maintenance concerns. You can also email me at [email protected] Thank you again for the feedback and I look forward to hearing back from you.

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Verified Resident 739489 2016 - 2020 Not Recommended
Reviewed 01/27/2020
There is a stark difference between the model apartment that is shown on your visit to the site and the real apartments. The majority of appliances at Metro 5514 are out of date and crumbling. Unfortunately, the property office refuse to do the necessary major upgrade.… See More
METRO 5514 Manager02/18/2020

Thank you for taking the time to share your concerns. We appreciate your feedback, though we wish it were to share a more positive experience with us at this time. Our team strives to provide excellent customer service, and always respond quickly and efficiently when maintenance issues arise. Our model home is a renovated apartment with new appliances. We have virtual tours online of both renovated and classic apartments. We sincerely apologize if you feel this does not match up with your perspective. We'd like to discuss this with you in hopes of providing solutions and restoring your opinion. Please reach out to us at (713) 847-8303 or [email protected]

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Verified Resident 724231 2019 Not Recommended
Reviewed 12/09/2019
The only reason I came here is because it's closer to University of Houston. But the pests inside my apartment and the noise of train at night, and traffic blockage due to train right outside the community really made it difficult for us to stay longer.… See More
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Verified Resident 715391 2019 Recommended
Reviewed 11/08/2019
Okay experience so far. It hasn't even been 6 months yet that I've lived in this community. As far as the building itself and staff I'd say everything is great including maintenance. But the community I'm unsure on. See More
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Verified Resident 714818 2019 Recommended
Reviewed 11/06/2019
Must say, there are a few pests; roaches, but the way management responds to the issue is great. Not only do they offer pest services EVERY Friday, but any other work orders submitted or even brought to their attention, will get resolved VERY quickly. Any issues… See More
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Verified Resident 707352 2019 Recommended
Reviewed 10/16/2019
The community is clean and the staff is so respectful. I do feel very safe when getting in and out of my car because is visible. The maintenance team is also very respectful when entering my apartment I always get a call and the services are… See More
METRO 5514 Manager11/06/2019

Thank you for taking the time to review Metro 5514. We are so happy to hear you are enjoying your experience with our Metro team. Our team works very hard to keep the community clean and strives to provide excellent customer service. If there is anything we can do for you please let us know.

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Verified Resident 706437 2019 Not Recommended
Reviewed 10/14/2019
Outside hallway needs major cleaning, cement is disgusting. Flashing light in the hallway has been like that since I moved in. I relayed these issues to someone in the office over a week ago, yet to see a change.
METRO 5514 Manager11/06/2019

Thank you for taking the time to review Metro 5514. Please reach out to me with your building number so I may have maintenance clean the hallways and replace the lights flashing. [email protected]

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Verified Resident 703914 2017 - 2019 Recommended
Reviewed 10/07/2019
The best things about the apartment are the layout, the amount of space and the price. I have a 2-bedroom/2 full-bath apartment that affords complete privacy for occupants. The U-shaped kitchen is spacious as well.
METRO 5514 Manager11/06/2019

Thank you for taking the time to review Metro 5514. We are glad to hear you are enjoying the spacious floor plans we offer. Please let us know if there is anything we can do for you.

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Resident 2019 Not Recommended
Reviewed 09/28/2019
Upon moving in the AC didn't work for an entire week. This became a recurring theme at this place, as literally any urgent issue took at least several days to even acknowledge. Not to mention the LOCOMOTIVE 50 feet from our window that no one said… See More
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Verified Resident 698150 2019 - 2020 Recommended
Reviewed 09/23/2019
Me and my roommate moved in to the 2 bedroom upgraded apartment. We love the space and layout of the apartment. Not too many pests as we live on the 3rd floor. Maintenance issues usually get sorted out quickly, with the exception of high request volume.… See More
METRO 5514 Manager09/30/2019

Thank you for your review of Metro 5514. We are so happy to hear you have enjoyed your experience with us. Thank you for taking the time to provide us with feedback as we consider all feedback a valuable tool to bettering our community. Please let us know if there is anything we can do for you - Metro 5514 Management

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Verified Resident 693586 2019 Recommended
Reviewed 09/11/2019
I moved in August 2019 and so far I love it!! The nearby train takes some getting used to, the friendly staff makes it easy to live I this complex. Christina, Erica and Susie are very thorough and make sure you understand everything and are available… See More
METRO 5514 Manager09/30/2019

Thank you for your review of Metro 5514. We are so happy to hear you have enjoyed your experience with us. Please let us know if there is anything we can do for you. Thank you! - Metro 5514 Management

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Verified Resident 683798 2019 Recommended
Reviewed 08/21/2019
Although we couldn't move in on our move in date, I like the place itself, the atmosphere. The community is quite, the apartment is very spacious, I love the roommate style layout and the appliances are nice.
METRO 5514 Manager09/30/2019

Thank you for your review of Metro 5514. We are so happy to hear you have enjoyed your experience with us. Please let us know if there is anything we can do for you. Thank you! - Metro 5514 Management

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Verified Resident 680730 2018 - 2019 Recommended
Reviewed 08/15/2019
Great apartment for uh and tsu students who are on budget. A bit old but everything is functional. Maintenance is super fast although you might need to call them multiple times to get the job done. The community is relatively calm. There are no useless pool… See More
METRO 5514 Manager08/16/2019

Thank you for your review of Metro 5514. We are so happy to hear you have enjoyed your experience with us. Thank you for taking the time to provide us with feedback as we consider all feedback a valuable tool to bettering our community. Please let us know if there is anything we can do for you - Metro 5514 Management

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Verified Resident 670601 2019 Recommended
Reviewed 07/29/2019
Overall, I like the unit. Very spacious and good quality. The only thing i'm not happy about is the roaches. I have killed about 20+ roaches since I moved in. If the roaches are gone soon then I have no complaints.
METRO 5514 Manager07/29/2019

Thank you for taking the time to review Metro 5514. I am sorry to hear that you're experiencing a problem. We offer pest control weekly. Please give me a call or email at [email protected] so we can schedule a treatment plan.

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Verified Resident 662855 2019 Recommended
Reviewed 07/09/2019
This is will be my first apartment I have moved into. So far, so good. Front desk ladies helped plentiful and made everything so easy moving in. There have been minor problems, but maintenance have been on their game, fixing it as soon as possible.
METRO 5514 Manager07/29/2019

Thank you for your review of Metro 5514. We are so happy to hear you have enjoyed your experience with us. Please let us know if there is anything we can do for you. Thank you! - Metro 5514 Management

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Verified Resident 658957 2019 Not Recommended
Reviewed 07/01/2019
The apartment complex is a 6/10 until I can get my issues resolved. Initial move-in was not the best but I'm still giving this property hope. Main issues are the cleanliness and support of the office staff.
METRO 5514 Manager07/01/2019

Thank you for taking the time to review Metro 5514. I am sorry to hear that your experiences have been less than satisfactory. Please know that Management is available to all residents at their convenience, and we encourage all residents to contact our management team should they have any questions, concerns, or suggestions on how to improve our community. Please call me at the Leasing Office or email me at [email protected] so we can schedule a time to talk in person about the issues you are having.

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Verified Resident 610960 2017 - 2019 Not Recommended
Reviewed 03/04/2019
My experience at these apartments has been absolutely horrible. The roach infestation is throughout the entire apartments, I've lived in 2 units on opposite sides of this complex and the roach issue is the same. I've heard multiple accounts from others about the same issue. There… See More
METRO 5514 Manager03/05/2019

I am very sorry to hear that your experience at Metro 5514 is unsatisfactory. As the new Community Manager, my goal is to listen to your concerns and challenges and come up with a resolution to these items. We have a pest control service that comes out weekly. I would like to help you get the pest control challenge resolved quickly. I have not been made aware of a possum issue at the property and would like the opportunity to speak with you to get more information. I would also like to speak to you about your impression of the office staff and your renewal with us. Please call me at 713-847-8303, or email me at [email protected] so we may discuss the items you listed in your review.

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Resident 2017 - 2019 Not Recommended
Reviewed 02/27/2019
Cons: NOT SAFE. My neighbor was murdered, my roommate's car was stolen, my guest's car was broken into, there was a break-in attempt, packages got stolen, all within less than 2 years. Authorities did little to nothing to improve security, but tries to cover it up.… See More
METRO 5514 Manager02/28/2019

Thank you for taking the time to review Metro 5514. I am sorry to hear that your experiences have been less than satisfactory. Last week, there was an incident of domestic abuse and a resident died. The perpetrator was not a resident here, and immediately went to the police station and turned themselves in. It was an unfortunate and isolated incident where the two parties knew each other. As the property manager, I immediately sent a notice to all residents informing the community of the incident. I appreciate you bringing up the trains as there is an upcoming meeting regarding the trains. That information will be emailed out to the community this week with the date, time and location, so that your concerns can be directly addressed with the Railroad Commission. It takes the community working together to make a difference and I appreciate you reaching out. I would like to personally invite you into the office to speak with me about your concerns. Please call me at the Leasing Office or email me at [email protected] so we can schedule a time to talk in person.

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Features & Amenities

Laundry

  • Washer/Dryer

General

  • Air Conditioner
  • BBQ and Picnic Area
  • Carpet
  • Ceiling Fan
  • Courtyard
  • DishWasher
  • Disposal
  • Energy Efficient Dual Panel Windows
  • Energy and Water Efficient Appliances
  • Gated Access
  • High Ceilings
  • High-Speed Internet
  • Large Closets
  • Microwave
  • On-Site Maintenance
  • On-Site Management
  • Public Transportation
  • Refrigerator
  • Window Coverings

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $935

  • SQ. FT.

    1,003

  • Available
    Avail.

    2 Units

  • Model

    1 Bed 1 Bath

2 Bedrooms, 2 Bathrooms

  • Price

    $1,130 - $1,145

  • SQ. FT.

    1,322

  • Available
    Avail.

    5 Units

  • Model

    2 Bed 2 Bath

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Metro 5514 Cityside is located at 5514 Griggs Road, Houston, TX and is managed by Commerce Capital Partners LLC, a reputable property management company with verified listings on RENTCafe. Metro 5514 Cityside offers One to Two Bedroom apartments ranging in size from 1003 to 1322 sq. ft. Amenities include Washer/Dryer, Air Conditioner, High Ceilings, High Speed Internet, Pool and more. For more details, contact our office at or use the online contact form and we’ll get back to you as soon as possible.

Management Company: Commerce Capital Partners, LLC

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer
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· Just Now
J
No, the apartment community is quiet and peaceful.
Jacob_M82 · May, 01 2018

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METRO 5514 is a 1,003 - 1,322 sqft apartment in Houston in zip code 77021. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $935 - $1,145. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City. 77004, 77030, 77054, 77006, and 77051 are nearby zip codes.

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METRO 5514

Provided by Property Management

Management Photos (12)

  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 02/22/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 06/05/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 06/05/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 06/05/2019) Image of METRO 5514 in Houston, TX
  • (Manager photo uploaded on 06/05/2019) Image of METRO 5514 in Houston, TX

Provided by Other Residents

Resident Photos (11)

  • (Resident photo uploaded on 03/30/2015) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 03/30/2015) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 03/30/2015) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 03/30/2015) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 11/20/2013) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 11/20/2013) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 11/20/2013) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 08/16/2013) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 11/09/2010) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 12/27/2007) Image of METRO 5514 in Houston, TX
  • (Resident photo uploaded on 02/20/2020) Image of METRO 5514 in Houston, TX
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