#12,037 #321 #2,058

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Metropole

3616 Richmond Avenue, Houston, TX 77046
(131 Reviews)
$1,276 - $2,558/mo
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Floor Plans & Pricing

1 Bedroom

M A4

1 Bed, 1 Bath | 879 sq. ft.

$1,417

3 Available Units

See Floor Plan Details

M A1 alt

1 Bed, 1 Bath | 819 sq. ft.

$1,276

2 Available Units

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M A3

1 Bed, 1 Bath | 824 sq. ft.

$1,305

2 Available Units

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T A1

1 Bed, 1 Bath | 741 sq. ft.

$1,534

2 Available Units

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M A5 Den

1 Bed, 1.5 Baths | 909 sq. ft.

$1,577

2 Available Units

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T A2

1 Bed, 1 Bath | 749 sq. ft.

$1,612

2 Available Units

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M A5 alt Den

1 Bed, 1.5 Baths | 939 sq. ft.

$1,595

1 Available Unit

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T A5

1 Bed, 1 Bath | 704 sq. ft.

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M A1 alt2

1 Bed, 1 Bath | 760 sq. ft.

$1,296

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M A1

1 Bed, 1 Bath | 793 sq. ft.

$1,331

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M A2

1 Bed, 1 Bath | 857 sq. ft.

$1,391

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T A1 alt

1 Bed, 1 Bath | 813 sq. ft.

$1,692

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T A3

1 Bed, 1 Bath | 779 sq. ft.

$1,699

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T A2 alt

1 Bed, 1 Bath | 820 sq. ft.

$1,702

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T A4 Den

1 Bed, 1.5 Baths | 947 sq. ft.

$1,735

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T A4 alt Den

1 Bed, 1.5 Baths | 1,001 sq. ft.

$1,785

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T A3 alt

1 Bed, 1 Bath | 850 sq. ft.

$1,882

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2 Bedrooms

M B1 alt 2

2 Beds, 2 Baths | 1,228 sq. ft.

$2,067

1 Available Unit

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M B1

2 Beds, 2 Baths | 1,198 sq. ft.

$2,151

1 Available Unit

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T B1 alt

2 Beds, 2 Baths | 1,302 sq. ft.

$2,174

1 Available Unit

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T B1

2 Beds, 2 Baths | 1,110 sq. ft.

$2,280

1 Available Unit

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M B5

2 Beds, 2 Baths | 1,130 sq. ft.

$2,114

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M B2

2 Beds, 2.5 Baths | 1,229 sq. ft.

$2,164

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M B3 Den

2 Beds, 2.5 Baths | 1,314 sq. ft.

$2,199

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M B4

2 Beds, 2.5 Baths | 1,322 sq. ft.

$2,204

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T B2

2 Beds, 2 Baths | 1,282 sq. ft.

$2,283

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T C1 Den

2 Beds, 2 Baths | 1,429 sq. ft.

$2,433

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T B2 alt

2 Beds, 2 Baths | 1,557 sq. ft.

$2,558

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D+

Review Ratings

Noise

1.0

Grounds

3.0

Safety

3.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3 days

View Community Timeline
View Community Timeline

Metropole Reviews

(131)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2023

10/30/2023

Do not recommend

Great location but horrible place to live. This apartment harassed me for months accusing me of false accusations.a prime example would be accusing me of throwing a pool party on the 4th of July when multiple people with friends and family were out enjoying themselves… See More >
    Manager

    11/2/2023

    Metropole
    Anonymous, thank you for taking the time to leave us feedback about your experience with us. We do not allow parties at the pool in which residents are only allowed 2 guests per home. We do require a 60-day written notice to move out. While we did have construction, we did offer our guest suite on 1 or 2 occasions and sent updates regularly. While the 2 minute walk may seem long, it is AC controlled so walking in the hot, cold, and/or rain is minimal. One elevator out of 6 elevators was down near the parking garage. Unfortunately, we were at the mercy of our contractors and suppliers for delivery/shipment and repairs. We wish you the best even if the means not being a part of our community. Best!
    Review Author Icon

    anonymous

    Resident 2021 - 2022

    8/9/2022

    RUN AWAY FAST DONT MOVE HERE

    DO NOT MOVE HERE RUN AWAY FAST FROM METROPOLE AND GREYSTAR I seriously cannot believe the blatant disregard for the residents at this apartment complex. CRIME IS INSANE! Here is a list of what has happened to me in the last 8 months: Bike Stolen… See More >
      Manager

      1/22/2023

      Metropole
      Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We have had a whole new team. Hired foot patrol and have a courtesy officer that lives on-site. Even though we have implemented these items, they are not fail safe. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
      Review Author Icon

      Jineli_C

      Resident 2021 - 2022

      1/28/2022

      Simple review. Constructive criticism perspective, good location, great views, great floor plans. Generally quiet. Leasing staff ok on a basic level, could be more up front about disadvantages of property. I guess they figure you will find out for yourself eventually…maintenance generally courteous Quick, could… See More >
        Manager

        1/22/2023

        Metropole
        Hi Jineli_c, we regret to hear that you are displeased with your recent experience with us. Since this review, we have a whole new leasing team that are one of the best to have. They are sincere, care, and professional. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
        Review Author Icon

        Franchise22

        Resident 2013 - 2022

        1/19/2022

        Several access doors around the property do not lock. They are open all night. As a result of this longstanding problem, homeless people have begun sleeping inside the building (i.e. in the lobby, outside tenant’s doors, etc.). In addition, property has been stolen from residents… See More >
          Manager

          1/22/2023

          Metropole
          Franchise22, thank you for the high star rating! Since this review, a whole new access system has been replaced. While the system is new, it is not fail safe. We have hire after-hours foot patrol and have an on-site courtesy officer, but that is not a guarantee. Thank you so much again for your feedback! We hope you have a great day!
          Review Author Icon

          ktanner7619

          Resident 2021

          9/8/2021

          I was living next door at 36Sixty for a year. I decided to come check nextdoor here at Metropole when my lease was up. I scored an awesome deal on a HUGE one bedroom. Elisa was so helpful in helping me find the perfect unit… See More >
            Review Author Icon

            jenvanderbilt87

            Resident 2021

            8/26/2021

            I am loving my new home! I moved into Metropole in early August and the whole experience was excellent! Everyone in the leasing office (special thanks to Trilby and Elisa!) made the whole process seamless from beginning to end! The pool and amenities are awesome… See More >
              Review Author Icon

              tyegreen159

              Resident 2021

              6/21/2021

              6 months into my lease and this is home. My twobedroom has a great view and it's more than enough space for my roommate and I. Parking on lower levels is a challenge but there are like 6 levels (I think) with building access. The… See More >
                Review Author Icon

                anonymous

                Resident 2020 - 2021

                5/26/2021

                I've been living at Metropole for over a year now and it's been an overall great experience! Jessica helped me find my apartment, she is very attentive and down to earth. Any question I ask, she always is quick to respond and makes sure that… See More >
                  Review Author Icon

                  anonymous

                  Resident 2019 - 2021

                  4/19/2021

                  DO NOT RENT HERE!!!! This is hands down the worst apartment building in the city. With broken security doors, bugs, & apartments that need serious repairs, don't move here. Add to the the incredible rude and unprofessional staff, you will regret even considering this place.… See More >
                    Review Author Icon

                    anonymous

                    Resident 2020 - 2021

                    3/29/2021

                    I have been a resident of Metropole since Jan 2020. There have been changes however the new manager Angelina and her staff have turned Metropole around. I decided to renew my lease because of the recent changes for the better. The location it self is… See More >
                      Review Author Icon

                      anonymous

                      Resident 2019 - 2020

                      11/2/2020

                      I got bamboozelled! When I viewed this building they must of took me along the path that they knew would be clean, and used the elevators that they knew would work. The only thing good about this property is if you are on a high… See More >
                        Review Author Icon

                        anonymous

                        Resident 2018 - 2020

                        9/21/2020

                        I was a resident here from March 2018- September 2020. When we first moved in to our unit on the 4th floor of the midrise building, it was fumigated for a roach infestation the day before, which we were unaware of. We were extremely unhappy… See More >
                          Review Author Icon

                          anonymous

                          Resident 2016 - 2020

                          8/13/2020

                          If you are looking at this community RUN! TERRIBLE NEIGHBORS - Our upstairs neighbors are atrocious. The mother and father are constantly screaming at their child who is the spawn of -----. They stomp around at all hours of the day and night. Oh, &… See More >
                            Review Author Icon

                            anonymous

                            Resident 2020

                            8/5/2020

                            This place has gone downhill. If you want to live somewhere that never shampoos carpet or vacuum, never call you back, pool is dirty with missing tiles, jacuzzi is green and the pool and gym are only open during the office hours (which they claim… See More >
                              Review Author Icon

                              anonymous

                              Resident 2019 - 2020

                              7/21/2020

                              Pros: - Location is great - Most of the girls in the leasing office are friendly and helpful where possible Cons: - Parking is a serious problem. The spaces are fine on the 1st Floor but get narrower and narrower as you go up. I… See More >
                                Review Author Icon

                                anonymous

                                Resident 2019

                                11/13/2019

                                The two positive things I will say about the Metropole are 1. the location (10 minutes from literally everything), and 2. the maintenance staff is friendly and responsive. This building is being poorly managed and is getting to be pretty gross. We've had to call… See More >
                                  Manager

                                  11/19/2019

                                  Metropole
                                  We apologize that you have not enjoyed your experience, and we would like to do what we can to turn this negative into a positive. When you get the chance, please give us a call at (713) 622-2787 or swing by the office to speak to a team member.
                                  Review Author Icon

                                  anonymous

                                  Resident 2018 - 2019

                                  4/3/2019

                                  I love this community due to its location to work, grocery stores and shopping. The price for the square footage is reasonable, staff is very helpful. I also love the architectural design of my apartment---giving me enough wall space for my art collection.

                                    Manager

                                    4/5/2019

                                    Metropole
                                    Thanks for the positive review! We love having you as a resident and we're glad to hear you love it too.
                                    Review Author Icon

                                    anonymous

                                    Resident 2016 - 2018

                                    5/25/2018

                                    This property was once great and I did enjoy living here. We were then managed by Grey Star. The property went from having friendly, knowledgeable, hardworking, and outgoing management to zero of the mentioned traits. The property always smells like dog urine as if they… See More >
                                      Manager

                                      5/29/2018

                                      Metropole
                                      Thank you for leaving this review. We hold our properties to a high standard, and we understand why you'd be upset. We'd sincerely appreciate the opportunity to chat on the phone about how we can make this right. When you get a chance, please give us a call at (713) 714-3715. We hope to hear from you soon.
                                      Review Author Icon

                                      MissShirlet

                                      Resident 2017

                                      12/6/2017

                                      I moved into the Metropole Apartments because of displacement due to Hurricane Harvey. At the time, I was extremely particular about where to relocate. The Metropole was a Greystar property, was located across the street from my employer, and offered great floor plans. Upon moving… See More >
                                        Manager

                                        12/7/2017

                                        Metropole
                                        We really appreciate the positive comments. If there's anything else we can do to make you more comfortable, please let us know!
                                        Review Author Icon

                                        cmatt72

                                        Resident 2016 - 2017

                                        10/26/2017

                                        Just Google Roscoe Properties for yourself. They just took over as management recently. The property has gone downhill fast in the last couple of years. The interior is nice in the leasing office only. Otherwise it is unkept and disgusting. The interior hallway carpet has… See More >
                                          Manager

                                          10/25/2017

                                          Metropole
                                          Thank you for taking the time to leave your feedback and for bringing these matters to our attention. It sounds like we definitely have a few things we need to address. Would you mind giving us a call at (713) 714-3715 so we can get a few more details about your experience? We hope to hear from you soon.
                                          Review Author Icon

                                          anonymous

                                          Resident 2017

                                          4/4/2017

                                          I absolutely love this community and the staff!!

                                            Manager

                                            4/7/2017

                                            Metropole
                                            We always love to receive great feedback and appreciate you taking the time to let everyone else know as well! Thank you - Joseph Manley, Community Manager
                                            Review Author Icon

                                            woodjm51

                                            Resident 2016 - 2017

                                            3/8/2017

                                            Moved here this past summer and we love it. The apartment is spacious and the city view from the 10th floor is what sold us. The staff is very friendly and courteous. Anytime we had an issue they were very prompt to correct or fix… See More >
                                              Manager

                                              3/16/2017

                                              Metropole
                                              Thank you for your great feedback! We strive to deliver the overall best customer service and look forward to continue to provide a luxury lifestyle. Michael is definitely one of a kind and we are glad to hear that he has made your living experience that much better! Joseph Manley Community Manager Metropole
                                              Review Author Icon

                                              aphil1

                                              Resident 2016 - 2017

                                              3/8/2017

                                              Great, great complex!! Of all the places I've lived in Houston, this is by far my favorite! Very helpful staff and hilarious concierge (honestly one of the reasons we chose to live here was because of ;s fantastic!) The only things I wish I… See More >
                                                Manager

                                                3/16/2017

                                                Metropole
                                                Thank you for the great review! We are glad that you enjoy calling Metropole home always love to receive great feedback. Even though we can't increase the size of the gym, we have been looking at different options for offering a pet zone somewhere on the community. We will update you once we get more details! Regards, Joseph Manley, Community Manager Metropole
                                                Review Author Icon

                                                anonymous

                                                Resident 2015 - 2017

                                                3/6/2017

                                                I moved here from Louisiana and have always wanted to live an a high rise apt. Checking prices around town I almost gave up on that dream until I found the Metropole. It is my first high rise experience and let me tell you how… See More >
                                                  Manager

                                                  3/16/2017

                                                  Metropole
                                                  Thanks for the feedback. We strive to provide excellent service to our customers at Metropole and we are happy to hear you have been satisfied with your stay so far! Joseph Manley Community Manager Metropole
                                                  Review Author Icon

                                                  Gkstephe

                                                  Resident 2016 - 2017

                                                  3/4/2017

                                                  It looks unrealistic when you see 5 stars for everything. However, I can truthfully say with this being my second full year to live here that it's amazing! I live in the high rise and I love the views of the city. The location is… See More >
                                                    Manager

                                                    3/6/2017

                                                    Metropole
                                                    Thank you for taking the time to leave us feedback! We appreciate the great review and are happy to know that you love calling us home! - Metropole Apartments

                                                    Features & Amenities

                                                    Parking
                                                    • Climate Controlled Storage Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $150. Fee: $400 ~ 400. Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $400 pet fee. Pet rent is $25 per month. There is a weight limit of 75 pounds, and aggressive breeds are prohibited. Please call for more information.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Deposit: $150. Fee: $400 ~ 400. Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $400 pet fee. Pet rent is $25 per month. There is a weight limit of 75 pounds, and aggressive breeds are prohibited. Please call for more information.. Pet Limit: 2
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                                                    Other
                                                    • Business Center and Conference Room
                                                    • Catering Kitchen
                                                    • Clubroom
                                                    • Cyber Lounge with Wi-Fi
                                                    • Elevator
                                                    • Fitness Center
                                                    • Lounge and Coffee Bar
                                                    • Outdoor Kitchen with Gas and Charcoal Grills
                                                    • Pool
                                                    • Remote Controlled Gated Access
                                                    • Spa Lounge
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                                                    Leasing

                                                    Metropole offers it all: location, style, and luxury in Houston s Greenway Plaza neighborhood. Situated in an ideal location, Metropole offers you walk-able access to upscale restaurant and entertainment options within Greenway Plaza as well as proximity to Houston s most exciting dining and shopping destinations including the River Oaks District, Highland Village, Rice Village and the Galleria. Metropole is adjacent to the Texas Medical Center, Downtown Houston, theatre and museum districts, and NRG Park. Fusing the unique architecture of a historic high-rise and mid-rise modern apartments, Metropole offers a variety of thoughtfully designed one- and two- bedroom apartment homes to fit your lifestyle with luxurious finishes including custom cabinetry, granite counter tops, wood plank flooring and stainless-steel appliances. Our community features upscale amenities including a resort-style pool, state of the art athletic club, on site concierge and a luxury spa retreat. Ask about our fully furnished 1-bedroom apartment home now for lease!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 131 number of votes by renters, Metropole is currently rated 3.1 out of 5 stars.
                                                    Metropole is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Metropole is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Metropole is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Metropole is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Metropole is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Metropole is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Fee: $400 ~ 400
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $400 pet fee. Pet rent is $25 per month. There is a weight limit of 75 pounds, and aggressive breeds are prohibited. Please call for more information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Fee: $400 ~ 400
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $150 pet deposit and $400 pet fee. Pet rent is $25 per month. There is a weight limit of 75 pounds, and aggressive breeds are prohibited. Please call for more information.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths

                                                    Contact Property

                                                    March 2024

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                                                    Metropole is a 704 - 1,557 sq. ft. apartment in Houston in zip code 77046. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,276. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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