Montebello Gardens
#12,466 #319 #2,116

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Montebello Gardens

6041 Winsome Lane, Houston, TX 77057
(49 Reviews)
$889 - $1,349/mo

Reviews

(48)

3.4 rating

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49 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Goz_G

Resident 2021 - 2023

12/22/2023

This apartment is one of the best i have lived in. It is so peaceful out here and the management make it very comfortable. The maintenance guys are great and also the neighbors. Great ambience. I love it here.

    Updated Review

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    anonymous

    Resident 2023

    11/5/2023

    Run do not walk

    The worst and we do not recommend to professionals or those with any class. The complex is disgusting as management. Some nasty, cruel animal abusers live here. Run as fast as you can from this place.

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      jmah713@yahoo.com

      Resident 2019 - 2022

      7/5/2022

      Poor management late fee after paying my rent

      The management company that is currently running this place is absolutely horrible. I paid my rent on the second of this month and I am getting charged late fees now because the bank was closed over the weekend and the payment wasn't processed yet. I left several bad reviews about this place just because of the management. I recommend that any property ran by 10 property advisors runs should be avoided as much as possible.

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        Gracie@3

        Resident 2016 - 2021

        11/21/2021

        UPDATE November 17, 2021: Unfortunately NO CHANGE FOR THE BETTER. Gate was broken for weeks yet property manager was dragging her feet on this due to bids to fix it were " too expensive " therefore while she was looking for a " better price" it was party time for the thieves ( local precinct can confirm) to steal brand new rims, smash the car windows of a new tenant, intoxicated homeless people sleeping all night by the pool. Yet this managment company wants to start adding community fees. My lease ended on October 31 and unfortunately left a few pieces of furniture as the neighbor that promised to take the items didn't follow through. Therefore I thought that it would be reasonable if the management company took all my deposit of $300.00 and maybe at least a few hundred but when called today was told rudely by Claudia that I owed $900.00 because I also left trash which was a total lie (The manager was out on vacation when I moved out and never emailed me the " pictures " Claudia supposedly took) then lied that the manager stepped out when she had told me at the beginning of… See More>
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          mustafa885

          Resident 2016

          8/12/2016

          Let me just say that this place is overpriced and customer service is terrible and I am happy that I moved out. You have to be careful with what they tell you and you need to read the leasing contract for fees and other staff.They will not mention everything to you. The two women in the office seems nice to you but they are not . The place is old. If something breaks down , it will take days for the maintenance to come if they ever come and do good job. Laundry room is terrible. Lots of time the laundry machines breaks down and they are not fixed until days or weeks. Ac in units in summer is bad and temperature will not cool in units. They tell you that is normal and summer time it is hot. I moved to a different apartment and I can get my apartment temperature below 70. They are lying . Parking is a joke . Good luck if you have guest coming over. Not enough Dumpsters for all units. If you want to complain, they tell you to call the head office which are rude and don't care about you . They… See More>
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            anonymous

            Resident 2014 - 2015

            6/29/2015

            This is the worst place to live in! I lived there a year and I regretted moving to that place a few weeks of living there. Management does not care about customer service. They don't take care of about you , they only care about your money. The gate is always open, they do not open on weekends. Bad management ever. Very noisy, the only positive point is the proximity to Galleria mall. I hope I helped someone with my review.

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              anonymous

              Resident 2014

              9/9/2014

              I recently moved to Montebello Gardens. I honestly have NO complaints! It is quiet, clean and I feel safe there. The Managers are awesome and go out of there way to please me. So far I am a happy camper.

                Manager

                9/9/2014

                Montebello Gardens
                We thank you for your review. Please let us know if you have any questions or concerns in the future. Please enjoy your new home at Montebello Gardens.
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                todspicareers

                Resident 2004 - 2013

                10/9/2013

                I've been a resident at Montebello Gardens for several years (9yrs) now. Even though the neighborhood has changed, i.e., increase in crime etc., Montebello and Bello Capri managed by Joyce Luna and Gina White are the reasons why I continue to live here. As a Realtor, I am aware of other properties (comparable)in the area, however it is the staffs immediate and professional response to apartment issues that keep me here. If I need something as simple as a light bulb replaced it's taken care of or other more serious maintenance issues, i.e., ac or plumbing. I believe that management is the anchor (the key) in the business of running a property. I feel confident that the existing staff managed by Ms. Luna accomplishes such. Also the location is convenient to surrounding retail hubs in the area, therefore I committed to one more year with Montebello Gardens. Keep up the good work.

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                  MichaelMiguel

                  Resident 2011 - 2013

                  10/8/2013

                  I've been at Montebello Gardens for a couple years now. I thought it would be a cheap transition option while deciding on whether to move back to California or stay in Houston. Well 2 years later and I'm still here. Funny thing is I think the Montebello location made all the difference. It shoots nicely to City Center and West Ave equally well, with the Galleria and my favorite Starbucks just down the street a couple miles. As for "quality" of the complex...I have lived in two different 1br units and each has its problems, but maintenance is quick and when you want to save money you do need to sacrifice the marble counter-tops and the resort style pool. Montebello is older, but still very nice. I think some of the larger 1 and 2 br units have upgraded kitchens and floors. By comparison...I lived Off the 10 fwy by IKEA at the brand new Alexan Silber for a year and there is no doubt it was twice the luxury and a tad better location for the things I liked to do. (Memorial Park was basically 1 mile away.) However, the rent was DOUBLE, the parking felt a mile away,… See More>
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                    mittu

                    Resident 2011 - 2012

                    11/15/2012

                    Montebello Gardens is the best place to live specially if you are single. It's a very quiet environment, nice areas and it's close to everything. The staff are nice, friendly and they are very good maintaining and helpful if you ever need anything. It's pretty small and safe place. One thing I don't like about the montebello Garden is the parking which there is not enough parking spot for your gust. O there than that, it's wonderful place to live!

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                      anonymous

                      Resident 2012

                      11/15/2012

                      This place rocks I have only lived here fo 4 months but I am very glad that I choose Montebello Gardens its clean and well landscaped I brag about it to all my friends and the office staff are very nice to everyone. If your looking for a good home then come here to rent.

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                        anonymous

                        Resident 2012

                        11/15/2012

                        A dozen positive ratings in ONE DAY. How transparent an attempt to pad the ratings can you get?

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                          riggsie1993

                          Resident 2010 - 2012

                          11/15/2012

                          I have lived at Montebello Gardens for the past 2-1/2 years and I absolutely love it here at this property! It is a small, peaceful, quiet property and all of the residents I have met are just the greatest people! Joyce, Gina, Myriam and Rodrigo are the GREATEST staff ever and promptly help you with any issues. I have thoroughly enjoyed living here and my boyfriend and I plan to stay for years to come - great location in Houston, great employees and great residents - you can't go wrong in choosing to live here!!

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                            jtesfay

                            Resident 2002 - 2011

                            11/15/2012

                            I have lived in Montebello Gardens for several years and I am happy to say that it was a pleasure and a gratifying experience. The management and staff has been very stupendous. I would recommend Montebello Gardens to my friends anytime.

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                              mohamad239

                              Resident 2011 - 2012

                              11/15/2012

                              I lived hear the past year and Never had any problems, very safe apartments! Managers are kind, Maintenance people are also very nice. Any maintenance problems fixed immediately! Are is always clean too!

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                                anonymous

                                Resident 2012

                                11/15/2012

                                Montebello Gardens is one place I wish I had leased at before I moved to my previous residence. I won't give any names but here at Montebello they pay attention to your needs and concerns and if you call in a work order they take care of it usually within a day or two and management is always nice and polite. I love it here so much I will continue to renew my lease for as long as I can. Best in the area I can say that for sure!!

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                                  almaz.ogbe

                                  Resident 2000 - 2012

                                  11/15/2012

                                  I have been living here for 13 years and loving it. From management to housekeeping and maintenance, I have excellent relationship. They are very good in responding to problems to personal and professional that regards to the residence. I would not leave Montebello Gardens until I buy a house.

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                                    anonymous

                                    Resident 2011 - 2012

                                    11/15/2012

                                    I have enjoyed living here for 2 years now. Management is very helpful and nice. When i have called in a maintenance request it is taken care of in a professional manner.I like the atmosphere here quiet, clean and well kept.

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                                      moniquelowe

                                      Resident 2012

                                      11/15/2012

                                      I have lived in montebello gardens for over 3 years. i love the convience of being in the galleria area. the staff here is quick and responsive to my lil emergencies and my big ones as well. everyone has a smile on their face no matter what the situation is.. i plan to stay here for quite some time.

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                                        surething56

                                        Resident 2012

                                        11/15/2012

                                        I am very excited to be a resident of Montebello Gardens because I have been to other properties in the area and no one is comparable to their prices and great serivice they will treat you like family

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                                          jharper0311

                                          Resident 2012

                                          11/15/2012

                                          I have lived here for two months now and I really like this place alot! The management is very helpful and concerned and the property is really clean with a very calm atmosphere. The location is excellent and very close to the Galleria and the gym.

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                                            anonymous

                                            Resident 2012

                                            11/15/2012

                                            I have been living at Montebello Gardens since last year and I just want to add that living here has been the greatest benifit to me because I recently lost my job and my expenses have been hard to deal with and having the free basic cable has saved me so much money and its just so quiet and peaceful here and I love all my neighbors as well. Thank goodness that the ladies in the office have been so helful with me and my situation because I wouldn't know what to do. I have since found another job and I am renewing my lease once again.

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                                              anonymous

                                              prospectiveVisited 2011 - 2012

                                              11/14/2012

                                              I have been looking for an apartment all day and at the other apartments the office staff have been so busy unable to attend or even acknowledge that I was even there but unlike here the office staff was willing to assist me and very friendly. The property was impressively clean and so inviting that I would actually enjoy having an apartment with the pool view.

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                                                anonymous

                                                Resident 2012

                                                11/13/2012

                                                I've been living at this property since the beginning of the year and I must say I have never been happier with management and maintenance before I moved here. When you submit a maintenance request, it is taken care of immediately, the maintenance man is very polite and cleans up after himself after he's done. The apartment complex I previously resided at took a llong time to take care of my maintenance requests and I constantly had to call them to take care of my problems and sometimes it would never even get done at all. I will certainly tell others of this place and I know they too will love it as much as I do.

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                                                  anonymous

                                                  Resident 2006 - 2012

                                                  11/2/2012

                                                  Montebello's Gardens personal is Great!!always helpful and very much dedicated to there hard work. I am very much appreciate all there kindness,care and concern that they always have for every one of us, the residents.Thank you for all this wonderful nice people.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Aurora

                                                    1 Bed, 1 Bath | 482 sq. ft.

                                                    $889 - $1,049

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Everest

                                                    1 Bed, 1 Bath | 727 sq. ft.

                                                    See Floor Plan Details

                                                    Logan

                                                    1 Bed, 1 Bath | 811 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings

                                                    Noise

                                                    3.5

                                                    Grounds

                                                    3.5

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    3.0

                                                    Maintenance

                                                    3.5

                                                    Neighborhood

                                                    3.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B-

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • cat Allowed
                                                      Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Pet deposit is $300 per pet. Non-refundable pet fee is $150 per pet. Maximum adult weight is 70 pounds. Please call our Leasing Office for complete pet policy information. Restrictions or other terms: Vet records and photo required.. Pet Limit: 1
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                                                    • dog Allowed
                                                      Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Pet deposit is $300 per pet. Non-refundable pet fee is $150 per pet. Maximum adult weight is 70 pounds. Please call our Leasing Office for complete pet policy information. Restrictions or other terms: Vet records and photo required.. Pet Limit: 1
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                                                    Other
                                                    • Air Conditioner
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Concierge
                                                    • Courtyard
                                                    • DishWasher
                                                    • Fitness Center
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Patio
                                                    • Pool
                                                    • Refrigerator
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                                                    Leasing

                                                    Our amenities go beyond your front door, offering a variety of conveniences, such as a business center, high-speed internet access, covered parking, and a laundry facility. Staying in shape is easy with our state-of-the-art fitness center and sparkling swimming pools. You can rest easy at night, thanks to our gated access and a 24-hour emergency maintenance team that is always ready to address any issues. Call us today to schedule your tour of Montebello Gardens and Bella Capri apartments in Houston, TX.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 49 number of votes by renters, Montebello Gardens is currently rated 3.4 out of 5 stars.
                                                    Montebello Gardens is rated 3.5/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Montebello Gardens is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Montebello Gardens is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Montebello Gardens is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Montebello Gardens is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Montebello Gardens is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    cat Allowed
                                                    Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Pet deposit is $300 per pet. Non-refundable pet fee is $150 per pet. Maximum adult weight is 70 pounds. Please call our Leasing Office for complete pet policy information. Restrictions or other terms: Vet records and photo required.
                                                    Pet Limit: 1
                                                    dog Allowed
                                                    Restrictions: Pets Welcome Upon Approval. Breed restrictions apply. Limit of 2 pets per home. Pet deposit is $300 per pet. Non-refundable pet fee is $150 per pet. Maximum adult weight is 70 pounds. Please call our Leasing Office for complete pet policy information. Restrictions or other terms: Vet records and photo required.
                                                    Pet Limit: 1
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Montebello Gardens

                                                    July 2024

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                                                    Montebello Gardens is a 482 - 970 sq. ft. apartment in Houston in zip code 77057. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $889 - $1,349. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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