Review History for Verified Resident 155062

Montelago Apartments


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Resident 155062

Verified Resident 2019 - 2020

7/30/2020

Overall, it's a pretty okay place to live. The apartments are fine. They aren't luxury, and as long as you manage your expectations it will be fine. They don't really fix anything though. You will see damage in the walls they just paint over. You will see where they at some point replaced a light switch and it doesn't fit. There's a gap, or the cover is smaller and you see where it used to be. The countertops are cheap 80s formica that they painted, but the paint is now peeling and cracking. In our unit, the countertop has a bulging spot in the middle that they said couldn't be fixed. I've cut my finger on it not paying attention. The carpet is cheap, and installed in about 5 minutes. It's loose and moves if you move your furniture. There was a spot where there was a gap where the two pieces met and the fix for that was to cover it with glue. This left a hard spot that stabs you if you walk on it. They neighbors are loud, and they continually throw the swisher sweet packages on our patio when they are smoking the goods in the stairwell. The parking is awful, and if you don't have an assigned spot you will have a problem. The office staff is friendly enough, just not very prompt. I assume they are busy. There seems to be a frequent turn-over in the non management staff. In conclusion, it's fine. It's not luxury, and you shouldn't expect it to be. Nothing about the experience is amazing, and without the maintenance problems it would be a better place to live.
    Manager

    8/6/2020

    Montelago Apartments
    Hello, Thank you for taking the time to leave your comments. We appreciate your feedback so that we can improve our services. We apologize that your experience was anything less than exceptional. We appreciate your residency and for taking to time to speak with us to discuss the concerns you mentioned. We will continue to work towards a resolution. Please feel free to reach out to us if you have any further questions/concerns. Thank you, and have a great day. Thank you, Montelago Team

    Review 20 out of 118

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    Montelago Apartments

    March 2024

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