I agree with others-Staff could Care Less about the Residents maybe thats because they dont there.
Had Contract Flood my kitchen at 12:00am, No Hot Water-staff is just like oh well we will Fix it when we can should have parts in about 2 days.
They took over the complex I live at in Galveston and it has been Nothing but Higher Rent and Maintence Issues.
Maintence said they would Replace the Molding along the Bottom of my front door left said He would be right back-2 months later I called for about the 4th time.