Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 7.11 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 18 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 7.11 days |
Verified Resident 784626, reviews like this give us motivation and help us ensure we provide top notch service in every way possible. Thank you so much for sharing your experience with others. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 858723, we're so glad that we were able to go above and beyond your expectations. Our goal is to continue offering you an exceptional community to call home. Thank you so much again for your feedback. We hope you have a great day!
Verified Resident 771336, we are very happy we could provide you with a positive experience and appreciate you sharing it with others. We sincerely thank you for your time and look forward to seeing you again soon. Have a wonderful day!
Verified Resident 855779, thank you so much for your high rating and taking the time to share your experience with others. We can't wait to see you again, have a great day.
Verified Resident 854056, we strive for 100% satisfaction, and it is great to see you had such a positive experience at One Hermann Place. Thank you for taking the time to let others know how much you enjoy living at One Hermann Place and that our service team was able to resolve your issues promptly. Until the next time we meet, take care!
Verified Resident 853852, we're happy you found our staff to be so supportive during your experience here at One Hermann Place and love that you choose to call One Hermann Place home. We offer a variety of custom interior features, amenities and more that make OHP a unique community but our wonderful residents are one of our biggest assets. Thank you, and have a fantastic day!
Verified Resident 834422, we're glad you had such a wonderful experience with us! Thank you for taking the time to share your experience with others. If there's anything further we can do for you, we are happy to help! We look forward to your continued residency at One Hermann Place.
Verified Resident 529625, we're glad you had such a wonderful experience with us. Reviews like this keep our team motivated to go above and beyond. Thank you for the kind review and we hope you have an amazing day! As always, please reach out if you need anything.
Verified Resident 812286, we strive for 100% satisfaction, and it is great to see you had such a positive experience at One Hermann Place. Wow! Reviews like this keep our team ready to deliver the best service and experience possible. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help.
Hi Verified Resident 808799, thank you so much for your positive comments about One Hermann Place. We love to hear your experience has been a good one! Thank you for taking the time to leave a review.
Hi Verified Resident 808798, thank you for taking the time to leave a review for us at One Hermann Place. We're happy we could meet your expectations. Reviews like this keep our team motivated to offer the best living experience possible. Feel free to reach out to us if you need anything. Have a wonderful day.
Verified Resident 807132, thank you for sharing your positive experience and why you love living at One Hermann Place. Reviews like this keep our team super motivated to provide a unique community to call home. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Hi Verified Resident 786366, thank you for taking the time to leave a review for us at One Hermann Place. We're happy we could meet your expectations since 2016! Reviews like this keep our team motivated. Thank you for choosing to be part of the OHP family! Feel free to reach out to us if you need anything. Have a wonderful day.
Verified Resident 783405, we strive for 100% satisfaction! We have contacted you regarding this review and regret the team at Apartment Ratings has been unable to fix the review. You inadvertently gave us "1" star versus "5" stars. Thank you for trying to remove or edit the mistake. We always look forward to serving our residents and giving the best care possible.
Verified Resident 781237, reviews like this give us motivation and help us ensure we the best service and care possible. When you are happy, it makes us happy! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Verified Resident 772310, we really appreciate your positive review. We're glad to hear we delivered such a pleasant experience. If there's anything further we can do for you, we are happy to help!
Verified Resident 771548, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your experience. Have a great day!
Verified Resident 753537, we are so happy to read such a great review about One Hermann Place! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!
Eugene S., we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. As any new construction building, there may be issues and we do our best to resolve it. We regret to inconvenience any resident and always strive for top notch service. Our service team has a high satisfaction resident rating is dedicated to resolving the problem the first time. The HVAC units were specified by engineers and are designed to work in extreme heat and cool temperatures. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We invite you to contact us anytime so we may address your concerns. Thank you for your residency at One Hermann Place over the last two and half years.
Thank you for your review. Unfortunately, the vandalism at our community was just one of many similar instances that has occurred recently in the Houston area. We are working closely with police to help capture the person or persons responsible for the damage by gathering information and turning it over to the police. We take this very seriously and will be implementing new measures to deter any future events like this happening in the future. Thank you for sharing your concerns and please know we are working diligently to prevent something like this from happening in the future. If you have any more questions, please call our office.
Adattilo, thanks for your praise and kind comments about our team and neighbors. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Anonymous, we are so happy to read such a great review about One Hermann Place. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
$1,436
628
2 Units
S1
$1,586
721
1 Units
S2
N/A
929
N/A
A9
$1,823
728
1 Units
A1
$1,838
904
1 Units
A7
$1,853
847
N/A
A2
$1,883
757
1 Units
A4
$1,903
804 - 813
N/A
A19
$2,008
912
1 Units
A6
$2,093
891
N/A
A15
$2,098
860
1 Units
A5
$2,132
945
N/A
A10
$2,142
995
N/A
A11
$2,342
1,002
N/A
A14
$2,383
1,035
1 Units
A13
$2,442
1,039 - 1,075
N/A
A18
$2,492
1,110 - 1,162
N/A
A12
$2,733
1,126
1 Units
A16
$2,762
988
N/A
A8
$2,377
1,189
N/A
A17
$2,646
1,186
N/A
B1
$2,653
1,279
1 Units
B3
$2,656
1,184
N/A
B15
$2,731
1,344 - 1,487
N/A
B7
$2,876
1,309 - 1,367
N/A
B5
$2,911
1,280
N/A
B4
$2,996
1,241
N/A
B2
$2,989
1,450
N/A
B13
$3,044
1,468 - 1,505
N/A
B12
$3,066
1,391
1 Units
B9
$3,089
1,395
N/A
B8
$3,111
1,434
1 Units
B10
$3,149
1,290
N/A
B6
$3,174
1,438
N/A
B11
$3,304
1,585
N/A
B14
$5,581
1,602
N/A
P1
$5,886
2,034
N/A
P4
$6,121
2,191
N/A
P5
$5,161
1,837
N/A
P3
$5,686
2,111
N/A
P2
We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! Much like an extraordinary destination where your every longing is catered to, you will find yourself immersed in a magnificent level of convenience unmatched anywhere else in the Museum District. One Hermann Place masterfully blends technology features and modern art tones to create the idyllic place to live, enjoy, and play. Unique floor plans and breathtaking penthouses will let you create an ideal home in one of Houstons most desired locations. One Hermann Place offers one, two and three bedroom apartment homes. Residence amenities will offer uniquely designed floor plans with desirable features such as stainless steel appliances, quartz countertops, built-in beverage coolers, glass-tile backsplash, under cabinet lighting, and built in wine chillers. One Hermann Place will have soaking tubs, frameless glass showers, and powder baths in select units. The master is complete with designer carpet and walk-in closets that offer spaceman organizers to maximize storage.
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