Resident • 2011 - 2013
Amazing Views! Friendly Staff! Weak Management!
There are almost no better views in Houston than the Parklane. Completely unobstructed in all directions. Certain units have 180 degree views......the sunrise, downtown, the Galleria, the Med Center........any combination of these are potentially available.
The valet service is top notch....friendly and efficient. The maintenance crews and back building are great.
The building, however, is very poorly managed. It was built in the 70's and has not been adequately maintained. It's a safety and health hazard. Over the past 8 months I've been in the elevator twice when water was pouring (like a heavy rain) into it. VERY DANGEROUS!.
Pipes have been fairly consistently breaking.....one leak damages a number of floors. (IF YOU MOVE, DEFINITELY GET RENTERS INSURANCE.)
Management, while nice, are loathe to replace things that need it and repair work is often sub-standard.
Common areas are not that clean. (Too many issues to mention.) This is a management issue. The staff is very nice and willing, but they need to be taught.
They have garbage issues. The back area constantly wreaks of rotting garbage. I've lived in other high-rises and this does not have to happen.
My final comment on how management operates......take a look at the employee break room. It looks like a soviet era waiting room...old, dirty. The only table in there for eating is broken and slanted.
This is not a luxury high rise. It's a 32 story building with amazing views that is no better managed that a bad Motel 6.