Number of reviews in the past 365 days | 38 |
Percentage of reviews responded to | 94.74% |
Average time to respond to reviews | 20.55 days |
Contact Property
Providence Uptown Apartments
3323 McCue Street
Houston, TX 77056
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 38 |
Percentage of reviews responded to | 94.74% |
Average time to respond to reviews | 20.55 days |
We're so happy you're enjoying your time in our community! It's terrific that our location meets your needs and you love your apartment. If you ever need anything, we're always here for you!
Thank you for your positive review! Reviews like yours let us know we're right on track and our dedication to making Providence Uptown a great place to call home doesn't go unnoticed. We'll be sure to keep up the great work. If you ever need anything, don't hesitate to reach out to our office with any questions or concerns you may have. We're always here for you and to ensure you're having a wonderful living experience.
Hi there, we're happy you're enjoying your living experience in our friendly community! We aim to provide top-notch service to our residents and will be sure to continue to provide you with a great place to call home!
Paula, we're disappointed by your experience in our community. We work diligently to provide our residents with a well-kept community as well as helpful service and deeply apologize if we fell short here. It's important that we have clear and honest communication with our residents, so we ask that you reach out to our Property Manager, Rodolfo, at [email protected] We hope to connect with you and end on a more positive note.
Thanks for reaching out. We're happy to know you're overall content with your experience and can assure you it's important for us to provide our residents with a well-kept community. Please reach out to Rodolfo, our Property Manager, at [email protected], and we'd be happy to discuss helpful solutions with you!
Hi there, thank you for the fantastic review! It's our goal to provide top-notch service and the best in apartment living to our residents, so we're happy to know we've succeeded. We're glad we've met all your expectations and you've been able to enjoy everything our community has to offer. We hope you continue to feel right at home with us!
Hi there, thank you for the positive rating. We're glad you're comfortable in our community and you've experienced our quick and reliable service firsthand. If you ever have any concerns, never hesitate to reach out to our Property Manager, Rodolfo, at [email protected] It's important that you're receiving the best in apartment living, and we're always here to help.
Hello, thank you for reaching out. It's important for us to provide top-notch service to all our guests, and we're sorry if we fell short here. Rest assured, this is not reflective of the excellent living experience our residents typically receive. Please contact Rodolfo, our Property Manager, at [email protected], and we're always here to discuss any questions or concerns. We hope to connect and improve your experience.
Hello, we appreciate your review. It's important that we provide a comfortable and well-kept community our residents are proud to call home. We apologize if we haven't quite met your expectations and encourage you to reach out to our Property Manager, Rodolfo, at [email protected] We hope to hear from you soon and improve your living experience with us.
Dear resident, we're sorry to hear about your experience. Rest assured, your concerns are top of mind, and we want to ensure you're comfortable and happy in our community. Please reach out to Rodolfo, our Property Manager, directly at [email protected], so that we can further discuss your feedback. We hope to hear from you soon.
Hello, we're disappointed by your feedback. It's important that we provide a well-kept community for our residents to call home, so please reach out to Rodolfo, our Property Manager at [email protected] We look forward to connecting and improving your experience.
Dear resident, we appreciate your feedback. We're glad you enjoy living in our community and are sorry to hear you've been experiencing issues with parking. Please reach out to Rodolfo, our Property Manager, at [email protected], and we're always happy to assist you. We look forward to connecting.
Hello, we appreciate your feedback. We're sorry that you've been experiencing excess noise. Rest assured, we're always here to assist you and provide you with helpful solutions. Please reach out to Rodolfo, our Property Manager, at [email protected], and we'd be more than happy to further discuss your concerns. We look forward to improving your experience!
Dear resident, thanks for reaching out. We're disappointed to hear you've experienced delays in your maintenance requests since we do our best to complete them in a timely manner. Please reach out to our Property Manager, Rodolfo, at [email protected], and we'd be more than happy to discuss how we can better serve you.
Hello, thank you for your feedback. We appreciate you reaching out with your concerns and encourage you to contact our office directly. We're always happy to help and provide you with possible solutions. We look forward to connecting and hope to improve your living experience!
We're so glad our community and team have met all your needs! It's important to us that you feel right at home here and we'll be sure to keep it this way. Thank you for highlighting us with your 5-star review and we look forward to continuing to exceed your expectations!
Hi there, thank you for taking a moment to share your concerns with our team. We can assure you that we only strive to maintain open and honest communication with our residents especially during this time, and we're sorry to learn this was not what you received. We'd appreciate the opportunity to connect with you and further discuss each of your concerns in greater detail as well as clear up any misunderstanding. Please contact our manager, Rodolfo, at [email protected] and we'd be happy to get a conversation started as soon as possible.
Dear resident, thank you for reaching out with your thoughts. We're so sorry to hear about these inconveniences and would love an opportunity to speak privately about what you're noticing. At your earliest convenience, please reach out to our manager at [email protected] and reference this post. We look forward to connecting with you and improving your residency with us.
Thanks for this feedback! We're so glad to hear that Providence Uptown is the right fit for you. We're honored!
Thank you for this thoughtful review! We're so glad you're feeling at home here at Providence and appreciate what's highlighted in this review. We're honored to have you as a member of our community!
Thank you so much for your recommendation! We appreciate you sharing your experience.
We appreciate your 5-star review. Resident satisfaction is our top priority so we're glad that we're on the right track. We look forward to keeping up the great work!
Nos alegra saber que le está encantando su experiencia en nuestro complejo. Nada nos trae más alegrÃa que saber que nuestros residentes se sienten bien cuidados y prometemos hacer lo que sea necesario para continuar con el buen trabajo.
We're sorry to hear about this! We'd love a chance to speak with you privately to learn more about what you noticed while residing with us. Whenever you get a chance, please reach out to us at [email protected] and reference this post. We hope to hear from you soon!
$1,028 - $1,460
755
4 Units
A2
$1,063 - $1,505
662
7 Units
A1
$1,103 - $1,540
827
6 Units
A3
$1,224 - $1,868
971
3 Units
A4D
$1,195 - $1,699
944
5 Units
D1
$1,257 - $1,844
1,096
5 Units
D2
$1,365 - $1,887
1,139
3 Units
D3
$1,538 - $2,105
1,227
2 Units
D4
$1,686 - $2,300
1,396
2 Units
H1
There’s no place like home, and there’s no place like Providence Uptown Apartments, a luxury community designed from top to bottom with you in mind. Come home to one of our apartments in Uptown Houston and enjoy splurging on space and taking advantage of some of the latest amenities. Live in style. Create memorable moments with loved ones at the outdoor fire pit with conversation seating, have a blast at the resident lounge with gaming area and media, and show off your culinary skills at the grilling stations. Hot summer days are best spent at the resort-inspired swimming pool that features a tanning deck and private cabanas, making you feel like you’re on an endless vacation. We added a state-of-the-art fitness center and a business center, as well, to help you stay on top of your game, be that related to workouts or work. Plus, since we’re a pet-friendly community, our grounds feature pet walk & pet stations for every cherished furry resident. The details inside your one, two, or three-bedroom apartment shine just as bright. We’ve provided everything from chef-inspired kitchens and washer/dryer sets to 9-foot ceilings, accent wall options, and patios/balconies that open to delightful courtyard views. Our apartments near Bellaire Houston deliver in terms of location, too. Some of the top attractions in the city are within walking distance, but if you need to reach a destination a bit further away, our fast access to public transportation, I-610, and I-69 comes to the rescue. This puts Houston Baptist University, University of Houston, Houston Zoo, and Downtown, among many other landmarks, minutes away. Call us today for more information!
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Providence Uptown Apartments
3323 McCue Street
Houston, TX 77056