Ratings & Prices for Providence Uptown Apartments, Houston, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.1
Safety	3.5
Office Staff	3.7
Maintenance	3.8
Neighborhood	4.4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	38

Manager's Review Engagement

Percentage of reviews responded to	94.74%

Manager's Review Reply Time

Average time to respond to reviews	20.55 days

Ratings & Reviews (570 Reviews)

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Verified Resident 880067 • vrp • 2020 - 2021

03/08/2021

Most of the amenities are closed and cannot be used and the rents paid do not reflect that issue on the amount. The gates are most of the time opened so everyone can get into the complex. The security team is present however the work done… See More

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Verified Resident • vrp • 2021

03/07/2021

Providence Uptown is in a fantastic location, which is the main reason I leased here. I love my apartment, (although still getting settled,) and the staff thus far has been great. It is a little noisy, but thats to be expected; this IS the city, after… See More

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Providence Uptown Apartments Manager

03/07/2021

We're so happy you're enjoying your time in our community! It's terrific that our location meets your needs and you love your apartment. If you ever need anything, we're always here for you!

Verified Resident • vrp • 2020

03/06/2021

Great location! If you like the urban style of Uptown living this is the place for you! Wonderful y priced! Easy application and move in process. Management is only a click away. They always respond in a timely manner. Feels like home!

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Providence Uptown Apartments Manager

03/07/2021

Thank you for your positive review! Reviews like yours let us know we're right on track and our dedication to making Providence Uptown a great place to call home doesn't go unnoticed. We'll be sure to keep up the great work. If you ever need anything, don't hesitate to reach out to our office with any questions or concerns you may have. We're always here for you and to ensure you're having a wonderful living experience.

Verified Resident • vrp • 2019 - 2020

02/28/2021

Great area to live in. Affordable, most appliances are up to date. Been living at uptown for over a year and a half and nothing much on the service I can complain about. Greatly appreciate the great customer service!

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Providence Uptown Apartments Manager

03/01/2021

Hi there, we're happy you're enjoying your living experience in our friendly community! We aim to provide top-notch service to our residents and will be sure to continue to provide you with a great place to call home!

Paula_H249 • Former Resident • 2020 - 2021

01/14/2021

DO NOT LIVE HERE!!! I have lived at multiple apartment complexes and even worked at one, and have never had such an awful experience. For starters, please don't expect for the office staff to be responsive to your phone calls, voicemails, or emails. Through the duration… See More

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Providence Uptown Apartments Manager

01/19/2021

Paula, we're disappointed by your experience in our community. We work diligently to provide our residents with a well-kept community as well as helpful service and deeply apologize if we fell short here. It's important that we have clear and honest communication with our residents, so we ask that you reach out to our Property Manager, Rodolfo, at [email protected] We hope to connect with you and end on a more positive note.

Verified Resident • vrp • 2020

01/09/2021

Im overall content. The trash piling up in the corners of the garage and in the hallways, along with the stains from dripping garbage seem to be a consistent issue. The smell in the afternoons when people put their trash out through the night is quite… See More

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Providence Uptown Apartments Manager

01/12/2021

Thanks for reaching out. We're happy to know you're overall content with your experience and can assure you it's important for us to provide our residents with a well-kept community. Please reach out to Rodolfo, our Property Manager, at [email protected], and we'd be happy to discuss helpful solutions with you!

Verified Resident • vrp • 2020

Updated Review

01/02/2021

The leasing staff and maintenance staff is AMAZING, always providing excellent customer service!!! Tons of amenities including package deliver lockers, gorgeous pool and great gym! Beautiful landscaping that is always maintained. Access gates that restricts entry into community. Parking garage with plenty of available spaces, designated… See More

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Providence Uptown Apartments Manager

01/04/2021

Hi there, thank you for the fantastic review! It's our goal to provide top-notch service and the best in apartment living to our residents, so we're happy to know we've succeeded. We're glad we've met all your expectations and you've been able to enjoy everything our community has to offer. We hope you continue to feel right at home with us!

2 Previous Reviews· Last 09/10/2020

Verified Resident • vrp • 2019 - 2020

Updated Review

12/30/2020

Nice community, safe and clean, the management team are professionals and nice, the maintenance is continuous and fast upon requests. Hard to have guests over as the guest parking is on the roof and there isnt an elevator there. There are noisy cars usually revving their… See More

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Providence Uptown Apartments Manager

12/30/2020

Hi there, thank you for the positive rating. We're glad you're comfortable in our community and you've experienced our quick and reliable service firsthand. If you ever have any concerns, never hesitate to reach out to our Property Manager, Rodolfo, at [email protected] It's important that you're receiving the best in apartment living, and we're always here to help.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

12/17/2020

My overall experience with Providence so far is pretty average some thing that I did not like was when I submitted my application I indicated I had a pet and when I went through to do all the paperwork to move in last minute the day… See More

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Providence Uptown Apartments Manager

12/21/2020

Hello, thank you for reaching out. It's important for us to provide top-notch service to all our guests, and we're sorry if we fell short here. Rest assured, this is not reflective of the excellent living experience our residents typically receive. Please contact Rodolfo, our Property Manager, at [email protected], and we're always here to discuss any questions or concerns. We hope to connect and improve your experience.

Verified Resident 626820 • vrp • 2017 - 2020

12/15/2020

Apartments are good with a good selection of floor plans and good maintenance staff but the overall building is unclean, noisy neighbors and parking garage needs some lighting. Another big problem is security as it's easy to tailgate into the building which has to be improved.… See More

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Providence Uptown Apartments Manager

12/16/2020

Hello, we appreciate your review. It's important that we provide a comfortable and well-kept community our residents are proud to call home. We apologize if we haven't quite met your expectations and encourage you to reach out to our Property Manager, Rodolfo, at [email protected] We hope to hear from you soon and improve your living experience with us.

Verified Resident 853618 • vrp • 2020

12/15/2020

About 3 weeks ago my car was hit twice in the parking garage and when I tried to go to the leasing office for this issue there was nothing they could help me with! I have been told by the assistant property manager that the security… See More

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Providence Uptown Apartments Manager

12/16/2020

Dear resident, we're sorry to hear about your experience. Rest assured, your concerns are top of mind, and we want to ensure you're comfortable and happy in our community. Please reach out to Rodolfo, our Property Manager, directly at [email protected], so that we can further discuss your feedback. We hope to hear from you soon.

Verified Resident 853584 • vrp • 2020

12/15/2020

Dont move here, trash dumped everywhere, rats in all the trash cause its left for long periods of time. Amenities closed for upgrades or remodeling but they dont upgrade anything and just leave it closed but charge you full rent and thats been going on for… See More

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Providence Uptown Apartments Manager

12/16/2020

Hello, we're disappointed by your feedback. It's important that we provide a well-kept community for our residents to call home, so please reach out to Rodolfo, our Property Manager at [email protected] We look forward to connecting and improving your experience.

Verified Resident 849261 • vrp • 2020

12/02/2020

it's a good place for living, but car noises in parking sometimes are pain in the ---! .......................................................................................................................... See More

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Providence Uptown Apartments Manager

12/03/2020

Dear resident, we appreciate your feedback. We're glad you enjoy living in our community and are sorry to hear you've been experiencing issues with parking. Please reach out to Rodolfo, our Property Manager, at [email protected], and we're always happy to assist you. We look forward to connecting.

Verified Resident 848212 • vrp • 2020

11/30/2020

The complex itself is decent. Its in a great area, literally less than a mile from the galleria area which is awesome. The parking garage is convenient, but the ramps are too small so theres always a risk of people hitting each other. The noise level… See More

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Providence Uptown Apartments Manager

12/03/2020

Hello, we appreciate your feedback. We're sorry that you've been experiencing excess noise. Rest assured, we're always here to assist you and provide you with helpful solutions. Please reach out to Rodolfo, our Property Manager, at [email protected], and we'd be more than happy to further discuss your concerns. We look forward to improving your experience!

Verified Resident 844883 • vrp • 2020

11/18/2020

GOOD LOCATION , PROFESSIONAL LEASING STAFF BUT THE MAINTENANCE NEEDS TO BE IMPROVED ,THEY NEED TO DO A LOT INSIDE THE APPARTMENTS , YOU WAIT TO LONG TO GET THE MAINTENANCE DONE , AND NOT IN A PROFESSIONAL WAY

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Providence Uptown Apartments Manager

11/19/2020

Dear resident, thanks for reaching out. We're disappointed to hear you've experienced delays in your maintenance requests since we do our best to complete them in a timely manner. Please reach out to our Property Manager, Rodolfo, at [email protected], and we'd be more than happy to discuss how we can better serve you.

Verified Resident 616790 • vrp • 2018 - 2020

11/12/2020

Excellent Maintenance Department, cleaning in common areas have to improve, the owners of dogs have to be careful. Some of the staff have to improve the service. Green areas look good. The entrance door for cars sometimes didnt work. See More

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Providence Uptown Apartments Manager

11/12/2020

Hello, thank you for your feedback. We appreciate you reaching out with your concerns and encourage you to contact our office directly. We're always happy to help and provide you with possible solutions. We look forward to connecting and hope to improve your living experience!

Verified Resident 841911 • vrp • 2020

11/10/2020

I am really enjoying my place here. I enjoy the community and the amenities. I haven't had any complaints, the location is unbeatable and it is a very walkable neighborhood. The maintenance team have been very professional and get the job done quickly! I haven't had… See More

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Providence Uptown Apartments Manager

11/10/2020

We're so glad our community and team have met all your needs! It's important to us that you feel right at home here and we'll be sure to keep it this way. Thank you for highlighting us with your 5-star review and we look forward to continuing to exceed your expectations!

Resident • 2020

10/15/2020

Find somewhere else to stay. I am considering terminating my lease due to the carelessness of management here. 1. Residents will be at the pool after hours and create a lot of noise and when a courtesy officer is called I've watched him go talk to… See More

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Providence Uptown Apartments Manager

10/20/2020

Hi there, thank you for taking a moment to share your concerns with our team. We can assure you that we only strive to maintain open and honest communication with our residents especially during this time, and we're sorry to learn this was not what you received. We'd appreciate the opportunity to connect with you and further discuss each of your concerns in greater detail as well as clear up any misunderstanding. Please contact our manager, Rodolfo, at [email protected] and we'd be happy to get a conversation started as soon as possible.

Verified Resident 769864 • vrp • 2020

09/29/2020

If your thinking of moving here, look at other options! Trust me this place is NOT worth it. It has been nothing but a headache and stress that Ive had from the first day I moved in. Parking sucks, grounds are disgusting and staff well I… See More

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Providence Uptown Apartments Manager

10/05/2020

Dear resident, thank you for reaching out with your thoughts. We're so sorry to hear about these inconveniences and would love an opportunity to speak privately about what you're noticing. At your earliest convenience, please reach out to our manager at [email protected] and reference this post. We look forward to connecting with you and improving your residency with us.

Verified Resident 825859 • vrp • 2020

09/29/2020

The staff is wonderful and customer service is excellent. They are very attentive and supportive. The community is well kept and fairly quite, considering the location. The amenities provided give you all that is needed for an Uptown living and lifestyle. I would highly recommend Berkshire/Providence… See More

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Providence Uptown Apartments Manager

09/29/2020

Thanks for this feedback! We're so glad to hear that Providence Uptown is the right fit for you. We're honored!

Verified Resident 812107 • vrp • 2020

09/05/2020

Great and simple (quick) move in process! Office staff extremely helpful and courteous during the transition and always responded to my emails or concerns to my satisfaction! Great location, and amenities.

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Providence Uptown Apartments Manager

09/08/2020

Thank you for this thoughtful review! We're so glad you're feeling at home here at Providence and appreciate what's highlighted in this review. We're honored to have you as a member of our community!

Verified Resident 806734 • vrp • 2017 - 2020

08/23/2020

The community is extremely safe and has been since my parents moved here after Harvey. There are no bugs or rodents that are aparrent. The apartments appear to have no bugs inside them. Since covid19 started the apartment complex brings a food truck every other week… See More

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Providence Uptown Apartments Manager

08/27/2020

Thank you so much for your recommendation! We appreciate you sharing your experience.

Verified Resident 638871 • vrp • 2018 - 2020

08/15/2020

GREAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Providence Uptown Apartments Manager

08/15/2020

We appreciate your 5-star review. Resident satisfaction is our top priority so we're glad that we're on the right track. We look forward to keeping up the great work!

Verified Resident 803885 • vrp • 2020

08/15/2020

Me encanta vivir en esta residencia, es muy segura nunca he tenido ningún problema , es tranquila , y con todas las comodidades necesarias. La atención a los inquilinos es excelentes y muy amables. Siempre elegiría esta comunidad ...

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Providence Uptown Apartments Manager

08/18/2020

Nos alegra saber que le está encantando su experiencia en nuestro complejo. Nada nos trae más alegría que saber que nuestros residentes se sienten bien cuidados y prometemos hacer lo que sea necesario para continuar con el buen trabajo.

Verified Resident 759976 • vrp • 2018 - 2020

08/12/2020

I liked the complex when I first moved in but then they were sold and everything went downhill from there. I couldnt wait to move. Office staff are lazy and quick to put the blame on any and everyone they can. Maintenance is lazier and take… See More

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Providence Uptown Apartments Manager

08/13/2020

We're sorry to hear about this! We'd love a chance to speak with you privately to learn more about what you noticed while residing with us. Whenever you get a chance, please reach out to us at [email protected] and reference this post. We hope to hear from you soon!

•

Updated Review

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Features & Amenities

Laundry

Washer and Dryer Included in Apartment Home

Parking

Garage
Reserved Parking Available

General

9' Ceilings in Living Place
Accent Walls Available
Balcony or Patio
Business Center
Cabanas
Carpet in Bedrooms
Ceiling Fans in Bedrooms and Living Room
Chef Inspired Kitchen
Convenient to the Houston Galleria Shopping Center
Courtyard
Dining Room or Home Office Space
Dual Bathroom Vanities in Select Homes
Elevator
Fitness Center
Free Weights
Grilling Stations
Modern One, Two and Three Bedroom Apartment Homes
Outdoor Fire Pit with Seating
Package Receiving Service
Pet Walk and Pet Stations
Pet-Friendly Community
Pool
Premium Kitchen Cabinetry
Public Transportation
Resident Lounge with Gaming Area and Media
Side by Side Refrigerator in Select Apartments
Social Areas
Stainless Steel Appliances
Tanning Beds
Two-Inch Blinds Throughout
Valet Trash Service
Wood Flooring in Select Apartments

Pets

Dogs Allowed
Fee: $400
Rent: $30
Restrictions: Breed Restrictions
Pet Limit: 2
Cats Allowed
Fee: $400
Rent: $30
Restrictions: Breed Restrictions
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,028 - $1,460
SQ. FT.
755
Available
Avail.
4 Units
Model
A2

View Floor Plan

Price
Price
$1,063 - $1,505
SQ. FT.
662
Available
Avail.
7 Units
Model
A1

View Floor Plan

Price
Price
$1,103 - $1,540
SQ. FT.
827
Available
Avail.
6 Units
Model
A3

View Floor Plan

Price
Price
$1,224 - $1,868
SQ. FT.
971
Available
Avail.
3 Units
Model
A4D

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,195 - $1,699
SQ. FT.
944
Available
Avail.
5 Units
Model
D1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,257 - $1,844
SQ. FT.
1,096
Available
Avail.
5 Units
Model
D2

View Floor Plan

Price
Price
$1,365 - $1,887
SQ. FT.
1,139
Available
Avail.
3 Units
Model
D3

View Floor Plan

Price
Price
$1,538 - $2,105
SQ. FT.
1,227
Available
Avail.
2 Units
Model
D4

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,686 - $2,300
SQ. FT.
1,396
Available
Avail.
2 Units
Model
H1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

There’s no place like home, and there’s no place like Providence Uptown Apartments, a luxury community designed from top to bottom with you in mind. Come home to one of our apartments in Uptown Houston and enjoy splurging on space and taking advantage of some of the latest amenities. Live in style. Create memorable moments with loved ones at the outdoor fire pit with conversation seating, have a blast at the resident lounge with gaming area and media, and show off your culinary skills at the grilling stations. Hot summer days are best spent at the resort-inspired swimming pool that features a tanning deck and private cabanas, making you feel like you’re on an endless vacation. We added a state-of-the-art fitness center and a business center, as well, to help you stay on top of your game, be that related to workouts or work. Plus, since we’re a pet-friendly community, our grounds feature pet walk & pet stations for every cherished furry resident. The details inside your one, two, or three-bedroom apartment shine just as bright. We’ve provided everything from chef-inspired kitchens and washer/dryer sets to 9-foot ceilings, accent wall options, and patios/balconies that open to delightful courtyard views. Our apartments near Bellaire Houston deliver in terms of location, too. Some of the top attractions in the city are within walking distance, but if you need to reach a destination a bit further away, our fast access to public transportation, I-610, and I-69 comes to the rescue. This puts Houston Baptist University, University of Houston, Houston Zoo, and Downtown, among many other landmarks, minutes away. Call us today for more information!

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018 · 1 answer

· Just Now

In general depends on the neighbors but no, though you might hear people upstairs if they're directly above you at the time

JadedWisdom · April, 25 2018

Frequently Asked

What are noise levels like at Providence Uptown Apartments?
The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Providence Uptown Apartments?
The community is rated 3.1/5 stars, signifying much satisfaction on average.

How safe is Providence Uptown Apartments?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.8/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 94.74% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 20.55 days to their community reviews in the past year.

Who manages Providence Uptown Apartments?
Berkshire Communities

What is the pet policy at Providence Uptown Apartments?
Dogs Allowed
Fee: $400
Rent: $30
Restrictions: Breed Restrictions
Pet Limit: 2
Cats Allowed
Fee: $400
Rent: $30
Restrictions: Breed Restrictions
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths