epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.2
Safety	3.5
Office Staff	4
Maintenance	4
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	3.8/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	43

Manager's Review Engagement

Percentage of reviews responded to	81.4%

Manager's Review Reply Time

Average time to respond to reviews	44.84 days

Ratings & Reviews (535 Reviews)

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AVERAGE RATING

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Providence Uptown Apartments Manager

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• 2018 - 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

Love this community. I just have couple of concerns 1. Trash problem: they really need to do something about this 2. When we have friends over its really difficult to explain them where our apartment is. See More

Providence Uptown Apartments Manager24/24/2020

Thank you for sharing your feedback with us. If you have any concerns or suggestions, please don't hesitate to reach out and let us know. We would be more than happy to assist you!

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• 2019 - 2020 Recommended

Updated 05/23/2020

Reviewed 05/23/2020

Its a nice apartment complex with nice amenities. The hallways however, could look way nicer & cleaner. Its a convenient place because of the shopping center across from it and all the food places. You get a variety of sorts, plus a gym if the one… See More

Providence Uptown Apartments Manager24/24/2020

Thank you for your review. Our team is so happy to hear that our community amenities and convenient location are the perfect fit for you and hope you continue to enjoy your time at Providence Uptown!

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• 2020 Not Recommended

Updated 05/18/2020

Reviewed 05/18/2020

So far not pleased!!! I was excited to live here and now im regretting it if my issues arent being solved now why would they be in the future? Not only that but no one has tried to reach out to me and the time I… See More

Providence Uptown Apartments Manager20/20/2020

Hello, We're so glad that you reached out to us here. It's very important to us that we have an open and professional relationship with our residents. We would like to apologize if you have not experienced the best communication from us, and we want to remedy that immediately. Please connect with our community manager via [email protected] at any time. We hope to speak with you soon.

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• 2020 Recommended

Updated 05/13/2020

Reviewed 05/13/2020

This community has the best value apartment in the area. Excellent interior finishes, amazing location, ample covered parking as well as top floor guest parking. Leasing staff is friendly and ready to answer all questions both before and during the lease.

Providence Uptown Apartments Manager14/14/2020

Thank you for this thoughtful and kind review of our community! We are delighted to learn that you are enjoying our friendly service and quality features like our covered parking and interior finishes. If there is anything we can do to make your stay even more enjoyable, please don't hesitate to reach out and let us know!

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Verified Resident 766114 • 2018 - 2020 Recommended

Updated 05/06/2020

Reviewed 05/06/2020

I lived here for 2 years, location is great and value for money is excellent. It would be nice to have more community events and better parking practices, however, the lease office have always been responsiveness and helpful.

Providence Uptown Apartments Manager07/07/2020

Hello, We're glad that you're enjoying our convenient location and peaceful community! Thank you for taking the time to write Providence Uptown such a lovely review. If you ever need anything at all, you can always reach us by phone or email.

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Verified Resident 764272 • 2018 - 2020 Recommended

Updated 05/01/2020

Reviewed 05/01/2020

Great community that is close to the Galleria and offers value for the location. The staff here are incredibly nice, and are always willing to help. Apartment units are regularly renovated to stay modern and the community is relatively quiet at night. Solid 4/5 stars!

Providence Uptown Apartments Manager03/03/2020

Thank you for your review of Providence Uptown. We are so glad that our community has felt peaceful and serene throughout your time here and that our staff has been a huge part of making that happen. If you should need anything during your residency, we're just a phone call away!

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Verified Resident 759976 • 2018 - 2020 Not Recommended

Updated 04/17/2020

Reviewed 04/17/2020

Cant wait to move out! My air conditioner broke in the middle of summer. It took almost two days before a temporary unit was offered while they eventually replaced mines. A week later the AC went out again and was out for THREE WEEKS!!! A work… See More

Providence Uptown Apartments Manager23/23/2020

Dear Resident, We appreciate you taking the time to share your review with us. We apologize for any inconvenient maintenance matters you've encountered. Our priority is to make sure that our community is well-maintained, clean, and tidy for residents. We'd love to talk to you about solutions that will help us meet these standards for you. Additionally, we are very troubled to hear about some of the events that you've described, and we'd like to learn more about your time here. Please reach out to our manager directly at [email protected] so that we can have a conversation about any remaining concerns that you have. We want to get you back to enjoying your time in our community, and we look forward to speaking with you.

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Verified Resident 750349 • 2020 Recommended

Updated 03/26/2020

Reviewed 03/07/2020

The complex is great. Staffs are friendly. Just don't solve the problem. Even though there are some ratchets at the beginning, Anna kindly and promptly solves it at last. And so far I and my roommate are satisfied with the living experience.

Providence Uptown Apartments Manager24/24/2020

Dear Resident, Thank you for reaching out and sharing your feedback. We are glad to hear that you love our friendly service and our beautiful community. However, we were disappointed to hear that this issue was not addressed to your satisfaction. At your earliest convenience, please e-mail the Property Manager at [email protected] so we can resolve this issue as soon as possible.

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Verified Resident 754635 • 2018 - 2020 Recommended

Updated 03/23/2020

Reviewed 03/23/2020

My experience has been pretty good for the most part. My main concern is the location and the cost of rent. The noise level is minimal for the most part. I personally do not like alot of noise so that is important to me but the… See More

Providence Uptown Apartments Manager24/24/2020

Hello, and thank you for this honest review of our community. We are glad to hear that you appreciate our efficient services and comfortable apartment homes. Your feedback is very valuable to us, and we would like to take the time to address your concerns. Please email us at [email protected] so we can resolve these concerns accordingly. We look forward to connecting soon.

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Verified Resident 678148 • 2019 - 2020 Not Recommended

Updated 03/17/2020

Reviewed 08/14/2019

Good community in an excellent location. The staff is always friendly, knowledgeable, and try to help however they can. Parking is always available for residents and visitors which is a plus. While their are amenities available, they could use some slight upgrades. Overall, great value with… See More

Providence Uptown Apartments Manager22/22/2019

Thank you for the review of Providence Uptown! While our team is glad that you took the time to leave us a rating, we are disappointed to see that we did not earn 5-stars. Please visit our office to share any feedback that you may have with the team so we can turn the three star into a five! We hope to hear from you soon.

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Verified Resident 748509 • 2020 Recommended

Updated 03/01/2020

Reviewed 03/01/2020

Great place! The only thing is you can HEAR everything! Other than that love it here! Great place! The only thing is you can HEAR everything! Other than that love it here! Great place! The only thing is you can HEAR everything! Other than that love… See More

Providence Uptown Apartments Manager02/02/2020

Thank you for the high rating of Providence Uptown! Our team is delighted to know that you are comfortable and satisfied here. We appreciate the feedback about noise, too, because we are always looking to learn more about the resident perspective. Feel free to visit our office if you'd like to chat about this in greater detail!

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Verified Resident 745505 • 2019 - 2020 Recommended

Updated 02/18/2020

Reviewed 02/18/2020

Although the apartments themselves are a little older with visible wear and tear, overall; I am satisfied. The number of amenities, community events, and apartment features for the affordable price are great. As a woman living alone, I always feel safe walking to and from my… See More

Providence Uptown Apartments Manager20/20/2020

Thank you for taking the time to tell us about your experience! We're glad that you feel comfortable and at ease in our community. Our team appreciates the feedback about the noise level, too, and we plan to discuss this internally. Please feel free to stop by our office if you'd like to discuss it further!

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Verified Resident 743055 • 2017 - 2020 Recommended

Updated 02/09/2020

Reviewed 02/09/2020

I love the convenience of Providence Uptown, as well as the beautiful pool area including the cabanas, misters, fire pit and bbq grills. Maintenance is the best. Having garage parking and elevators is great.

Providence Uptown Apartments Manager13/13/2020

Thank you so much for this 5-star review of Providence Uptown! We really appreciate that you took the time to highlight our beautiful pool area, hardworking maintenance team and convenient garage parking.

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Verified Resident 738954 • 2019 - 2020 Recommended

Updated 01/25/2020

Reviewed 01/25/2020

I really like the apartments, I have no complains with the security that we have and staff is always very attentive. The only thing Im not happy with is Maintenance. I have had a couple of issues with my apartment and yet they take forever to… See More

Providence Uptown Apartments Manager28/28/2020

Thank you for the high rating of Providence Uptown! Our team appreciates the recognition of our dedicated service along with our spacious floor plans. We are happy to learn your feedback, too, and we invite you to visit our office if you want to chat about anything more. When you have a chance to come by, our team will look into any pending work orders that you may have as well as address each of your concerns.

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Verified Resident 738951 • 2019 - 2020 Not Recommended

Updated 01/25/2020

Reviewed 01/25/2020

I have had several complaints since moving in. I love this area and its proximity to entertainment, work and restaurants. The community need to look at the residents of the community as people after they sign the lease. Maintenance leaves old washing and dryers in the… See More

Providence Uptown Apartments Manager29/29/2020

Thanks for reaching out. While our team appreciates your highlighting our convenient location, we are disappointed to know we've fallen a bit short in some aspects. Our team sincerely apologizes if we've let you down and we invite you to come to the office so we may chat. We want to improve things based on your feedback!

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Verified Resident 616790 • 2019 - 2020 Not Recommended

Updated 01/25/2020

Reviewed 03/18/2019

I had very bad experience with Manager Theresa, I am a disability person and she didnt respect me. I want to talk with her boss please. The cleaning of the commons areas are very dirty. My sister talked and email with her about we need her… See More

Providence Uptown Apartments Manager19/19/2019

Thank you for taking the time to give Providence Uptown an outstanding 5-stare review! We're delighted you and your loved ones are enjoying our welcoming environment, and we're encouraged to see our friendly management team has been able to ensure a smooth, efficient application process for our residents. We will keep up the good work to continue to make our community a wonderful place to live for many years to come.

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Verified Resident 738925 • 2019 Recommended

Updated 01/25/2020

Reviewed 01/25/2020

Great location, clean apartments, lots of parking and the stuff is very knowledgeable and professional.The complex is close to the Galleria mall area and close to lots of shops and restaurants. After all the constructions with 610 and 59 are done, it will be easy to… See More

Providence Uptown Apartments Manager27/27/2020

Thank you for the outstanding rating of Providence Uptown! Our team is grateful that you highlighted our convenient location, pristine grounds, and dedicated service. Please know that if you ever need anything our team is available to help in the office! Thank you again for choosing Providence Uptown.

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Verified Resident 738424 • 2018 - 2020 Recommended

Updated 01/23/2020

Reviewed 01/23/2020

I love living here. Its in a convenient location and management is top notch at communicating with residents. Ive never had an issue finding a parking spot, and I always feel safe. The nearby construction seems to be never-ending but thats a City of Houston problem,… See More

Providence Uptown Apartments Manager24/24/2020

Thank you for the high rating of Providence Uptown! Our team is delighted to know that you are loving your experience here. We appreciate your compliments of our service and our convenient parking lot, too. We are glad to have you here! If you ever need anything, please visit the office.

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Verified Resident 738418 • 2020 Recommended

Updated 01/23/2020

Reviewed 01/23/2020

Very good location and very safe place to stay. The apartments are very good as expected. The amenities are really good as well and most importantly the staff are really very very helpful. Enjoying my stay to the fullest.

Providence Uptown Apartments Manager24/24/2020

Thank you for the review! Our team is happy to know that you are loving your experience here. We are glad that you're finding our location to be convenient and our service to be helpful! Our team looks forward to having you as a happy resident here for many years to come!

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Verified Resident 730182 • 2019 Recommended

Updated 12/22/2019

Reviewed 12/22/2019

Its easy access to everything. The parking is great . I would definitely recommend living in this community. I have lived in other communities but this is probably my favorite out of all of them. Bonus is being close to work .

Providence Uptown Apartments Manager23/23/2019

Hi there, thanks for the high rating of Providence Uptown. We are happy to receive your recommendation as it lets us know that we are achieving our goal of maintaining resident satisfaction. We hope to have you as a happy resident for many more years to come!

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Verified Resident 728070 • 2019 Recommended

Updated 12/16/2019

Reviewed 12/16/2019

I dont use much of the amenities. My main frustration with Providence Uptown has been the maintenance. It takes long, issues are not always solved... just disappointing. That said, the location and the floor plan are amazing, and I enjoy living here. I just wish the… See More

Providence Uptown Apartments Manager20/20/2019

Thank you for sharing your honest thoughts. While we are happy to know you are enjoying your experience overall, we would definitely like to improve your time here! Your comfort is important to us, so we invite you to visit our office so we may look into any pending maintenance orders. Thanks again.

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Verified Resident 719338 • 2017 - 2019 Recommended

Updated 11/19/2019

Reviewed 11/19/2019

How the trash is handled. Theres a lot of room of improvement. From recycling containers to not let the trash pile up, leak and smell. More containers or daily pick up. Overall the experience is good just the trash and not doing nothing with the dog… See More

Providence Uptown Apartments Manager05/05/2019

Hi there. Thank you for the high rating of Providence Uptown! Our team is happy to see 4-stars but we do apologize for the concerns you've detailed. Please know that we appreciate you taking the time to share your thoughts so we may work on improvements. Please feel free to stop by our office if you would like to chat further! Take care.

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Verified Resident 621094 • 2019 Recommended

Updated 10/25/2019

Reviewed 03/29/2019

Great work. He was on time, very quick. He cleaned up after the repair was done. You all exceeded my expectations. I intend to live here for a long time and I will recommend you guys to all my friends and family. Thank you all so… See More

Providence Uptown Apartments Manager30/30/2019

Thank you for your outstanding 5-star review of Providence Uptown! We're overjoyed to see that you already love living at our beautiful community, and we will keep up the good work to continue to make your experience incredible for a long time to come.

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Verified Resident 708520 • 2017 - 2019 Recommended

Updated 10/21/2019

Reviewed 10/21/2019

I like living here because the area is good also the providence uptown is quiet, clean and beautiful. I said for some friends for live here and I have 2 friends that living here. The problem is that my laundry mainly the machine is not good… See More

Providence Uptown Apartments Manager05/05/2019

Thank you for sharing your thoughts. Our team appreciates you taking the time out of your day to let us know how you feel about our community. We're glad to hear that you are enjoying our well-kept grounds and amenities, especially the pool. However, we are concerned with your comment about the laundry facilities, so we urge you to stop by our office to share your thoughts and let us know if we should send our maintenance team out. Thank you for your time!

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Verified Resident 705506 • 2019 Recommended

Updated 10/11/2019

Reviewed 10/11/2019

Although I've only been a resident for 1 month, I like my apartment; It's spacious and I love the amenities. I appreciate the trash valet service as I hate taking out the trash. It's very quiet on my floor, in my building. I am always able… See More

Providence Uptown Apartments Manager14/14/2019

Thank you for leaving a remarkable review for Providence Uptown! Our team is happy to learn that you are already impressed with your resident experience. We're glad that you're loving your spacious floor plan, our trash valet service, and our extensive amenities package. Our team is happy to learn that parking has been convenient for you, too! We appreciate you bringing up your concern about the gate so we may look into it, as well. Feel free to come into our office if you'd like to chat further about your concerns. Thank you and welcome home!

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Features & Amenities

Laundry

Washer and Dryer Included in Apartment Home

Parking

Garage
Reserved Parking Available

General

9' Ceilings in Living Place
Accent Walls Available
Balcony or Patio
Business Center
Cabanas
Carpet in Bedrooms
Ceiling Fans in Bedrooms and Living Room
Chef Inspired Kitchen
Convenient to the Houston Galleria Shopping Center
Courtyard
Dining Room or Home Office Space
Dual Bathroom Vanities in Select Homes
Elevator
Fitness Center
Free Weights
Grilling Stations
Modern One, Two and Three Bedroom Apartment Homes
Outdoor Fire Pit with Seating
Package Receiving Service
Pet Walk and Pet Stations
Pet-Friendly Community
Pool
Premium Kitchen Cabinetry
Public Transportation
Resident Lounge with Gaming Area and Media
Side by Side Refrigerator in Select Apartments
Social Areas
Stainless Steel Appliances
Tanning Beds
Two-Inch Blinds Throughout
Valet Trash Service
Wood Flooring in Select Apartments

Pets

Dogs Allowed
Fee: $400
Rent: $30
Restrictions: Breed Restrictions
Pet Limit: 2
Cats Allowed
Fee: $400
Rent: $30
Restrictions: Breed Restrictions
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,076 - $1,505
SQ. FT.
662
Available
Avail.
5 Units
Model
A1

View Floor Plan

Price
$1,141 - $1,477
SQ. FT.
755
Available
Avail.
5 Units
Model
A2

View Floor Plan

Price
$1,216 - $1,551
SQ. FT.
827
Available
Avail.
7 Units
Model
A3

View Floor Plan

Price
$1,278 - $1,780
SQ. FT.
971
Available
Avail.
5 Units
Model
A4D

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$1,293 - $1,590
SQ. FT.
944
Available
Avail.
2 Units
Model
D1

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
1,096
Available
Avail.
N/A
Model
D2

View Floor Plan

Price
$1,473 - $2,074
SQ. FT.
1,227
Available
Avail.
6 Units
Model
D4

View Floor Plan

Price
$1,498 - $2,063
SQ. FT.
1,139
Available
Avail.
6 Units
Model
D3

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$1,680 - $2,472
SQ. FT.
1,396
Available
Avail.
3 Units
Model
H1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome to Providence Uptown Come home to the sweet life at Providence Uptown Apartments in Houston, TX. Located in an exquisite setting, Providence Uptown is a modern and luxurious community designed with you in mind. Our Uptown Houston location means shopping, dining, and entertainment are all just moments away. We believe in offering our residents the best in lavish, accommodating living by providing apartments that feel like homes. Stylish details and convenience have been crafted into each of our spacious one, two, and three bedroom floor plans. All apartments include 9 foot ceilings, ceramic tile and hardwood flooring, fully equipped gourmet kitchens with stainless steel appliances, a tumbled marble backsplash, wood cabinets, and granite countertops. Additional features include designer lighting fixtures, washers and dryers, WiFi, and so much more. We treasure our residents' comfort and seek to provide an inviting and friendly community. After a busy day, you'll enjoy coming home to gorgeous surroundings. Enjoy a refreshing swim in the sparkling pool with sun deck, work out in our expansive fitness center. Other amenities include a grilling/gathering area, tanning facility, a social area with a kitchen, a parking garage, package lockers and more! Call today or check our availability to make Providence Uptown your next home.