Resident • 2013 - 2015
The office staff at this property is very rude and unprofessional. They always rudely ask " are you on the lease" before answering any of my questions. The office staff often falsifies documents in order to get people to lease.The office staff and maintenance enters your apartment without notice quite often. I usually have to call the office about 3 times before they answer the phone. There's only a temp in the office on Sundays and you cannot do anything because she refers you to come back on Monday when a manager is there. Rent is due on the first, if you don't pay it by the second a $60 late charge applied and on the third they issue out an eviction notice. Parking is always full before 7 p.m. They are now starting a new parking program where you have to have a sticker and they're only giving out one sticker per leasee. There are only 10 visitor parking spaces and they're normally full at 7 as well. The parking on the street is always full with cars that do not run. The gate is always broken and anyone can enter the premises. The parking lot has a lot of holes in it and broken gravel all over it.The maintenance staff is rude as well and they are very lazy. Last summer my air conditioner went out and I called the emergency maintenance number but they told me that it is not an emergency because it's not hot enough. The pool is only open 2 months out of the year. Most of the gym equipment does not work and there is always a homeless person sleep in the facility. My neighboors are loud and smoke weed.