Review History for Verified Resident 862560

SunBlossom Cottages


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Resident 862560

Verified Resident 2010 - 2024

1/18/2024

This property is older but it is extremely well maintained and staff are great and take good care of the property. If you put in repair order it is usually fixed same day. The maintenance staff is super friendly and always tells residents good morning. 7/24 monitor and courteous patrol! I highly recommend this place and the one star reviews are from people who don't get approved to live here. Amazing property
    Manager

    1/18/2024

    SunBlossom Cottages
    Thank you for the review! We will continue working harder to keep our resident's satisfaction! Thank you!
    8 Previous Reviews

    Previous Review

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    Resident 862560

    Verified Resident 2010 - 2023

    7/12/2023

    There are too many children sneaking into swimming pool without adult supervision! Who will be responsible in case of an accident happen? The manager confronted those children to leave if no parents or guardian come along. These children are poorly educated and cursed the manager with foul language. I heard they said will go google write negative review to the manager to ruin her reputation. If they did it, I will go talk to their parents.
      Manager

      7/12/2023

      SunBlossom Cottages
      Those children already left bad feedback on google review. Readers will understand that they are deliberately discrediting us. Thank you for defending us so righteously. Thank you!

      Previous Review

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      Resident 862560

      Verified Resident 2010 - 2023

      5/9/2023

      The parking lot here is dilapidated, found deep ditch everywhere. No one from the management office pay attention and maintain the parking lot. I have asked the staff several times when all the ditch will be patched but they never provide any exactly repair date!
        Manager

        5/9/2023

        SunBlossom Cottages
        We keep waiting for the City approve our parking lot renovation project. We follow up with that department every month but they take forever to approve the project. Thank you for the 5 stars for our staff!
        5.0(1 rating)

        Previous Review

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        Resident 862560

        Verified Resident 2020 - 2023

        3/29/2023

        Many thanks to the building's repair staff for quickly responding to my repair needs. It is worth noting that the road around the building needs to be upgraded to make it easier for residents to get in and out.
          Manager

          3/29/2023

          SunBlossom Cottages
          We resurface portion of the parking lot for temporally because there will be a big project renovation for entire parking lot soon! Thank you !
          5.0(1 rating)

          Previous Review

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          Resident 862560

          Verified Resident 2019 - 2022

          12/20/2022

          the weather is getting cold, my air heater is not working well, After calling the building management, the repair team quickly found the problem and repaired it completely. Thank you so much.
            Manager

            12/20/2022

            SunBlossom Cottages
            Any issue just give us a call, we are provide 24/7 services. We will try our best resolved all the issue as soon as possible. Thank you!
            5.0(1 rating)

            Previous Review

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            Resident 862560

            Verified Resident 2010 - 2022

            9/19/2022

            The maintenance worker patched the hole in the back of the stove and got it clean, because it was so clean that I assume they never came to fix it. I called the office to complaint them for being irresponsible. I found out later that they had already fixed it before I got off from work. I apologize to them here I blame them wrong.
              Manager

              9/19/2022

              SunBlossom Cottages
              No need to apologize, it's just a misunderstanding. Please feel free to call us with any questions, we will response as soon as possible. Thank you!
              5.0(1 rating)

              Previous Review

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              Resident 862560

              Verified Resident 2019 - 2022

              8/12/2022

              always fast and professional are the advantages of the building staff, this is why it's always full of residents. Hope to maintain it forever and have an upgrade on the surrounding equipment.
                Manager

                8/12/2022

                SunBlossom Cottages
                We love to hear about resident experiences and testimonials! Customer service is a priority to our team as a whole and we want to ensure resident satisfaction always! Thank you!!
                5.0(1 rating)

                Previous Review

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                Resident 862560

                Verified Resident 2010 - 2022

                7/13/2022

                This is a very old property, I living here more than 12 years, they never do any renovation for this place. broken eaves, gutter leaking, main sewer clogged, never resurface the parking lot, the broken concrete, Rebar exposed on the ground, I have to drive very careful to avoid those rebar that will scratch my tires. I don't remember how many times I have to replace new tires for my truck. This will be the last year I give this property a chance if they still won't renovate the property, I promise I will move out with all my other family members who also live in here too! The Maintenance team and the office staffs get credit, I stay here so many years because they provide excellent services to all the resident.
                  Manager

                  7/13/2022

                  SunBlossom Cottages
                  Thank you for your review and for sharing with us that you have received excellent service over the past 12 years from our team! We so appreciate your loyalty as a resident and this is valuable feedback regarding renovations and improvements. Thanks again!
                  5.0(1 rating)

                  Previous Review

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                  Resident 862560

                  Verified Resident 2021

                  1/12/2021

                  The Office staffs are helpful, they provide excellent services. resolve issue quickly. a great place to stay! highly recommend to all the friends. I have 3 different family members live in this Apt complex
                    Manager

                    1/12/2021

                    SunBlossom Cottages
                    We love to hear about resident experiences and testimonials!! When our residents talk about referrals, we get excited because it says we are doing something correct and our residents wants to talk about us! Our office team and maintenance work really hard together to keep the community looking wonderful and getting all work orders completed quickly and efficiently for all residents. Customer service is a priority to our team as a whole and we want to ensure resident satisfaction always!!
                    5.0(1 rating)

                    Review 29 out of 170

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                    SunBlossom Cottages

                    March 2024

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