The Abbey at Jones Road

Thank you so much for the great review we are happy to hear you love the community! We are always here to help. - Abbey at Jones Road Management Team

We are disheartened to learn that you feel our community is anything but inviting and pleasant to reside at. The Abbey at Jones Road Apartment Homes strives to provide superior customer service to all of our guests and / or residents. We take great pride in the appearance of our community, we invite you to visit and you will find our maintenance team works diligently to keep the grounds well maintained. With our property being a smaller community there are times the office may be closed while we are out touring prospective residents or addressing specific resident needs. We are confident in Luis's abilities to perform his job responsibilities. If there is a specific maintenance request that did not get addressed please contact our Leasing Office with the details so we can address the matter appropriately. As the Property Manager of the community I always try my best to address our residents in a professional manner and I can ensure you I will work diligently to address any concerns brought to my attention.

Thank you for taking the time to give us a great review, we always appreciate positive feedback & if there is anything else you need please do not hesitate to let us know! Thank you for being a great resident- Abbey at Jones Road Mgmt Team

I am so happy to hear that you had a pleasent moving experience we defintely appreciate the feedback and welcome you to the property, please let us know if we can assist you with anything else - Felisitas Property Manager

Thank you so much for taking the time to write a positive review for us we always appreciate the feedback please let us know if we could assist with anything else- Abbey at Jones Road Mgmt Team

Thank you for your kind words, customer service is our #1 Priority. I am so happy that you have received such an great experience and have posted this awesome review about Cindy she is an asset to the community at the very least. I will definitely pass on your sentiments to her. We look forward to having you here as long as you would like as well. The Abbey at Jones Road Management Team

Thank you so much for the positive words we definitely strive to make a move to our community as smooth as possible. We have enjoyed working with you and look forward to having you as a resident as long as you please. Keep in mind we are just a phone call away. Abbey at Jones Road Management Team

Thank you so much for the positive review!

Thank you for leaving such a nice review. We are glad that you and family love our community, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.

We are incredibly grateful that you took the time out to leave us this note. Our company values put residents satisfaction as top priority and we are committed to our residents. Its residents like you that make our job wonderful. We look forward to having you many more years as a resident here at The Abbey at Jones Road.

Thank you for making our community your new home and for the kind words.

Jeoldham, Thank you so much for the wonderful comments, we honestly try and make you as comfortable as you can be! Once again thank you for making our community even better with your positive comments. We look forward to having you here many, many more years to come! Felisitas Guerrero Property Manager

Dear Resident, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and maintenance team at our property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our residents expect. You will always be welcomed at The Abbey at Jones Road we wish you the best and we know you are in good hands. Best Regards, Felisitas Guerrero Property Manager

Thank you so much! We are here to help anytime. - Abbey Jones Road Staff

Thank you for your kind words and positive feedback. We truly appreciate you taking the time to share your experience. We wish you all the best in your new home! Warm regards, Felisitas Guerrero

It is disheartening to hear that you are dissatisfied with our community. We would appreciate the opportunity to work with you on turning your dissatisfaction around. Please contact the Leasing Office at your earliest convenience and we'll be more than happy to schedule pest control accordingly to address any ant issues you may be experiencing. If our maintenance team has acted in an unprofessional manner we deeply apologize and request that you contact our office with the details and we will address the matter accordingly. Again, we would greatly appreciate the opportunity to review and address your concerns. Please contact the Leasing Office at your convenience or you may email me directly at [email protected] Thank you Felisitas Guerrero Property Manager

We're extremely sorry that you had to face such difficulties, problems in customer service is not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Please give us a call anytime 281-894-7612

Thank you for your feedback. We value the opinion of our residents. I would love to speak with you regarding any concerns you still have. Please come by or contact the office at 281-894-7612. We look forward to speaking with you, Thank you, Kyle Fortenberry Property Manager

Thank you for your review. I am pleased to hear Misti helped you make your move as stress free as possible. I know Misti enjoyed the edible arrangement you sent and was very thankful. We are glad you are enjoying your new home. Again, thank you for your feedback. Thank you, Kyle Fortenberry Property Manager

Thank you for your review. I am glad to hear Abbey at Jones Road has been a place you have enjoyed calling home. We take pride in providing excellent customer service and are pleased to hear The Abbey at Jones Road team provided you with this experience. Again, thank you. We truly value your feedback. Thank you, Kyle Fortenberry Property Manager

Thank you so much for your feedback. I am glad to know you are enjoying your home. Thank you, Kyle Fortenberry Property Manager

Thank you for your review. I am happy to hear our team was able to help you feel confident in choosing your new home. We look forward to having you as resident. Please let us know if there is anything we can do to make sure your move is as stress free as possible. Again, thank you for the review and your kind words. Thank you, Kyle Fortenberry Property Manager

Thank you for your review of our property. Please let us know if there is anything we can do to provide you with the best living experience. Warm Regards Maria Arellano Property Manager