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The Carlton Houston

3805 W Alabama St, Houston, TX 77027
3805 W Alabama St, Houston, TX 77027

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The Carlton Houston

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (64 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/29/2020
This place has gone through several changes of management, and has taken a serious nosedive with ResProp. What used to be a really nice community has turned into... German roach infestation, knat infestation, valet trash not being picked up, drug deals on property, gates that never… See More
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Saurabh_S465 • Resident 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2020
Safe apartment surrounded by a ton of places to eat and things to do. I have lived here for 4 years now and have never regretted my decision. This place has everything you want in a home. Service tickets are handled in a timely manner. The… See More
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Pamela_T139 • Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/25/2020
As a resident of the Carlton Apartments for the past 18 months it is a pleasure to post about my positive experiences in the small, elegant, and updated property. The office staff works together as an exceptional team, with an ability to confidently handle issues. Such… See More
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Billy_M427 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2020
I don't like living in apartments, but The Carlton is great. Makes living in apartments tolerable. The apartments are gorgeous and the management staff are very nice and helpful. Desiree is the absolute best and if she was to leave I would be very sad. See More
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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2020
I moved in to the Carlton Apartments about a month ago. So far the staff have been extremely helpful in taking care of issues in a timely manner (No major issues but glad to be treated like a priority). The apartments are spacious and the value… See More
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The Carlton Houston Manager

07/14/2020

We truly appreciate you taking the time to share your experience as reviews let us know what we are doing right, and where we can improve. We hope you will let us know if we can be of assistance!

Sandy_D538 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2020
13 years ago, I would have given this property a 10-star review. Previous owner and staff took pride in this property and it showed. The grounds were once pristine, the office staff was once knowledgeable, helpful, and glad to see you and maintenance was expeditious in… See More
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The Carlton Houston Manager

07/14/2020

Thank you for reaching out, Sandy. Due to the nature of your concerns, we feel it would be best if we spoke with you directly. Please give us a call at (281) 801-5453 when you have the time. Thank you.

Resident 2016 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2020
I've lived in the Galleria area for 19 years. I moved to the Carlton in 2016 after eyeing it for several months. Though it didn't necessarily feel like home, I thought it was a nice place to live, convenient and well-priced. This has all completely changed… See More
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The Carlton Houston Manager

07/07/2020

Wow, thank you got 19-years! Our team puts the utmost care into every interaction with our residents, so we cannot thank you enough for noticing our efforts! We hope you'll continue to enjoy yourself here at for a long time to come, and if there's anything we can do to elevate your stay in any way, feel free to let us know!

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/18/2020
I LOVE THE CARLTON!! Although they switch staff like crazy and GREAT staff at that I think that is a management problem not a staff problem!! I loved the previous manager but we got a new one recently named Dollie and she is amazing I love… See More
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The Carlton Houston Manager

06/22/2020

Thank you! We are so pleased you have loved your time with us so far. Meeting and exceeding resident expectations is our priority, so thanks for letting us know we're achieving that goal. We're grateful for you!

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2019
A living nightmare. Resprop management company the lowest of the low. German roach infestation toilet and kitchen backups constantly, putrid smell of water in dishwasher, Gates constantly broken, garage is broken into, leaking air conditioning unit, dumpster area overloaded with trash constantly, but the worst is… See More
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The Carlton Houston Manager

08/19/2019

Thank you for your time. While we appreciate all feedback, we are incredibly disappointed to read this assessment of our community. We apologize for any inconvenience that you've experienced during your time with us. We want to assure you that we are available to speak with you and we invite you to stop by our office or give us a call at (713) 961-9933 if you wish to discuss these concerns with us directly. Thank you.

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2019
KEEP LOOKING PLEASE. I have lived at The Carlton for many years and in the past few weeks they have lost the manager, the assistant manager, the leasing and now the maintenance team. The new team is a joke! The new manager is never in the… See More
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Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/12/2018
I liked living here until the new property management company, Avesta, or ResProp, took over. I have never seen such unprofessional behavior from the property manager (---------), staff, and maintenance team in all of my time renting apartments in the Houston area. I live in the… See More
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John_H801 • Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2018
The Carlton is a fantastic place to live! The staff values their residents and always puts together monthly activities whether that be a movie, holiday party, food truck, Saturday morning breakfast, Taco Tuesday, etc. I've lived here for a year and a half and have been… See More
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juswanson • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/14/2017
Love living here, hew security issues lately, but admin is very responsive to feedback. Great commodities and events for residents See More
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Hungthai • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/12/2017
Great place. Pool and club area is awesome. The staff is friendly and helpful. Very convenient location. You're in the middle of everything here See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2017
Like the fact that lot of time and effort is spent to maintain the property. We have been here for last 6 months and the experience so far is good. The staff is cordial and helpful all the time. Enjoy the small events that are regularly… See More
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[email protected] • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/15/2016
The team here is great- from the management to the office staff to the service crew. Everyone is professional, friendly, prompt, and attentive. I've only been for the past 5 months and feel at home. See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/03/2016
I recently moved into the Carlton and I could not be any happier with my choice! The location is excellent and very safe. Everyone at the office is kind and makes it a point to get to know you. There is a very welcoming and enjoyable… See More
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JLoreto • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2016
I absolutely LOVE everything about this apartment complex! The staff is always friendly and very accommodating, they make living here a lot of fun. The neighborhood is one of the best in Houston, the location gives you great walkability to restaurants and shops. The grounds are… See More
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knabe • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/06/2016
I've lived at The Carlton for three years and really enjoy it. The staff are friendly and helpful. The property is well maintained; the landscaping is beautiful and the swimming pool is kept clean. The Carlton puts on fun events regularly to encourage residents to get… See More
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Happy resident61 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/01/2016
We haven't lived at the Carlton very long but we are loving it! The staff is great and maintenance is prompt, courteous and gets the job done. This is our first apartment home in a very long time and I believe we've made a great choice!!… See More
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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/26/2016
We have been living @ The Carlton for almost a full year. We are moving out since family got bigger and we need a third room. The apartment complex is fairly new and is kept very well. Management take care of every little issue that you… See More
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Resident 2016
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/10/2016
Positves are: I love the location, and the property is kept in pristine condition. The pool is also kept in great condition. I enjoy the greenery on site. It is very peaceful. I like that there is a security guard on site every evening. It makes… See More
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Resident 2010 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/30/2015
Great location...Professional and friendly staff...Guest parking and sometimes receiving a response from "On-Call" maintenance after hours can be somewhat of a challenge. Overall, living here is a very pleasant experience! See More
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Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2015
I lived in the Carlton Apartments for 2 years. Pros: The apartments themselves are good quality, the property is well taken care of, nice pool area, and it's in a quiet part of the city. Neighbors are pretty friendly Cons: The prices just keep going up… See More
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Resident 2014 - 2015
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Office Staff
06/16/2015
I have been living in this apartment complex for almost 7 months and so far I am loving it, what I do like the best is the small size of the complex, we know eachother neighbors and I feel it safe! apartment interiors are roomy and… See More
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 Updated Review
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Manager

 
·

Features & Amenities

General

  • Business Center
  • Clubhouse
  • Fitness Center
  • Free Weights
  • Gated Access
  • Pool
  • Spa
  • Valet Trash Service

Pets

  • Dogs Allowed
    Deposit: $200
    Fee: $200 ~ 200
    Rent: $20
    Pet Limit: 2
  • Cats Allowed
    Deposit: $200
    Fee: $200 ~ 200
    Rent: $20
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,123

  • SQ. FT.

    713

  • Available
    Avail.

    2 Units

  • Model

    A - tx110 - 1x1 - 713 sq ft

  • Price
    Price

    $1,132 - $1,238

  • SQ. FT.

    826

  • Available
    Avail.

    3 Units

  • Model

    B - tx110 - 1x1 - 826 sq ft

  • Price
    Price

    $1,228

  • SQ. FT.

    884

  • Available
    Avail.

    2 Units

  • Model

    BS - tx110 - 1x1 - 884 sq ft

  • Price
    Price

    $1,261

  • SQ. FT.

    780

  • Available
    Avail.

    1 Units

  • Model

    AS - tx110 - 1x1 - 780 sq ft

  • Price
    Price

    $1,300

  • SQ. FT.

    713

  • Available
    Avail.

    N/A

  • Model

    A - tx110 - 1x1 - 713 sq ft

  • Price
    Price

    $1,319 - $1,413

  • SQ. FT.

    884

  • Available
    Avail.

    2 Units

  • Model

    BS - tx110 - 1x1 - 884 sq ft

  • Price
    Price

    $1,382 - $1,475

  • SQ. FT.

    1,045

  • Available
    Avail.

    5 Units

  • Model

    C1 - tx110 - 1x1 - 1045 sq ft

  • Price
    Price

    $1,440

  • SQ. FT.

    780

  • Available
    Avail.

    1 Units

  • Model

    AS - tx110 - 1x1 - 780 sq ft

  • Price
    Price

    $1,455 - $1,468

  • SQ. FT.

    1,041

  • Available
    Avail.

    2 Units

  • Model

    CS - tx110 - 1x1 - 1041 sq ft

  • Price
    Price

    $1,475

  • SQ. FT.

    1,045

  • Available
    Avail.

    2 Units

  • Model

    C1 - tx110 - 1x1 - 1045 sq ft

  • Price
    Price

    $1,480 - $1,495

  • SQ. FT.

    1,108

  • Available
    Avail.

    3 Units

  • Model

    C1S - tx110 - 1x1 - 1108 sq ft

  • Price
    Price

    $1,640

  • SQ. FT.

    826

  • Available
    Avail.

    1 Units

  • Model

    B - tx110 - 1x1 - 826 sq ft

  • Price
    Price

    $1,650

  • SQ. FT.

    1,041

  • Available
    Avail.

    N/A

  • Model

    CS - tx110 - 1x1 - 1041 sq ft

  • Price
    Price

    $1,810

  • SQ. FT.

    1,108

  • Available
    Avail.

    1 Units

  • Model

    C1S - tx110 - 1x1 - 1108 sq ft

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,535 - $1,538

  • SQ. FT.

    1,258

  • Available
    Avail.

    2 Units

  • Model

    DS- tx110 - 2x2 - 1258 sq ft

  • Price
    Price

    $1,560

  • SQ. FT.

    1,193

  • Available
    Avail.

    2 Units

  • Model

    D - tx110 - 2x2 - 1193 sq ft

  • Price
    Price

    $1,570 - $1,600

  • SQ. FT.

    1,332

  • Available
    Avail.

    5 Units

  • Model

    E - tx110 - 2x2 - 1332 sq ft

  • Price
    Price

    $1,632

  • SQ. FT.

    1,193

  • Available
    Avail.

    1 Units

  • Model

    D - tx110 - 2x2 - 1193 sq ft

  • Price
    Price

    $1,636 - $1,641

  • SQ. FT.

    1,258

  • Available
    Avail.

    4 Units

  • Model

    DS- tx110 - 2x2 - 1258 sq ft

  • Price
    Price

    $1,676 - $1,686

  • SQ. FT.

    1,332

  • Available
    Avail.

    2 Units

  • Model

    E - tx110 - 2x2 - 1332 sq ft

  • Price
    Price

    $1,711 - $1,726

  • SQ. FT.

    1,353

  • Available
    Avail.

    3 Units

  • Model

    F - tx110 - 2x2 - 1353 sq ft

  • Price
    Price

    $1,756 - $1,771

  • SQ. FT.

    1,415

  • Available
    Avail.

    2 Units

  • Model

    ES - tx110 - 2x2 - 1415 sq ft

  • Price
    Price

    $1,811

  • SQ. FT.

    1,353

  • Available
    Avail.

    1 Units

  • Model

    F - tx110 - 2x2 - 1353 sq ft

  • Price
    Price

    $1,856

  • SQ. FT.

    1,415

  • Available
    Avail.

    1 Units

  • Model

    ES - tx110 - 2x2 - 1415 sq ft

  • Price
    Price

    $1,950

  • SQ. FT.

    1,403

  • Available
    Avail.

    N/A

  • Model

    FS - tx110 - 2x2 - 1403 sq ft

  • Price
    Price

    $1,950

  • SQ. FT.

    1,403

  • Available
    Avail.

    N/A

  • Model

    FS - tx110 - 2x2 - 1403 sq ft

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

C
ResProp Management (Formerly Avesta Homes)
VIEW 37 COMMUNITIES

The Carlton offers a European escape in the heart of Houston's Inner Loop hub. The Carlton's Mediterranean stucco exterior, Palladian windows, arched colonnades, and private balconies and solariums envelop you with picturesque charm. Walk to your favorite gourmet grocer, movie theater, shopping center or corner cafe. Experience world-class culture and delectable restaurants right outside your door, miles of biking trails at nearby Memorial Park, and Houston's vibrant downtown just minutes away. Experience the benefits of leasing at a ZERO DEPOSIT community! Call our leasing team for additional details and to book your tour today!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:15 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Carlton Houston?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Carlton Houston?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is The Carlton Houston?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 3.9/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 54.75 days to their community reviews in the past year.

Who manages The Carlton Houston?
resman

What is the pet policy at The Carlton Houston?
Dogs Allowed
Deposit: $200
Fee: $200 ~ 200
Rent: $20
Pet Limit: 2
Cats Allowed
Deposit: $200
Fee: $200 ~ 200
Rent: $20
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


The Carlton Houston Gallery

Manager Uploaded Photos
Floor Plans

Similar Properties

The Carlton Houston is a 713 - 1,415 sqft apartment in Houston in zip code 77027. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,123 - $1,950. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City. 77046, 77056, 77401, 77005, and 77098 are nearby zip codes.

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The Carlton Houston

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Management Photos (44)

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  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
  • (Manager photo uploaded on 08/05/2019) Image of The Carlton Houston in Houston, TX
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Provided by Other Residents

Resident Photos (4)

  • (Resident photo uploaded on 08/10/2019) Image of The Carlton Houston in Houston, TX
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  • (Resident photo uploaded on 10/29/2020) Image of The Carlton Houston in Houston, TX
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