What are noise levels like at The Carter Apartments?

The community is rated 3.7/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Carter Apartments?

The community is rated 3.1/5 stars, signifying much satisfaction on average.

How safe is The Carter Apartments?

The community is rated 2.9/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 95.45% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 44.95 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 3 Beds, 3 Baths

What is the move-in special?

Up to 1 month FREE and $1,000 gift card! *advertised price included applicable special. Other restrictions may apply. Contract for more details.

Ratings & Prices for The Carter Apartments, Houston, TX

Renter Ratings

Noise	N/A
Grounds	3.1
Safety	2.9
Office Staff	3.5
Maintenance	4
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	22

Manager's Review Engagement

Percentage of reviews responded to	95.45%

Manager's Review Reply Time

Average time to respond to reviews	44.95 days

Ratings & Reviews (23 Reviews)

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Resident • 2019 - 2021

Updated Review

02/01/2021

This place has gone is continuing to go downhill. It’s understaffed and everything gets trashed or breaks. Garage door gets worked on for 5 hours were you can’t enter/exit so your car is trapped. They do this 10 minutes notice. You pay an amenity fee like… See More

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The Carter Apartments Manager

02/02/2021

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.

Previous Review

· 09/10/2020

Resident • 2018 - 2021

01/31/2021

I moved to Houston as a young geoscientist, in 1975. 46 years later, I'm recently retired and leaving. Its been a great ride. The last two years we tried high-rise living (The Carter). We chose the Carter because of the magnificent lobby, the comfortable floor plans,… See More

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The Carter Apartments Manager

02/02/2021

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 501-3337 to discuss this further.

Verified Resident • vrp • 2020

12/25/2020

I love the building, it has a very artsy vibe which suits the Museum district it resides in very well. I'm also fortunate to have an awesome view of the city from the 14the floor. Lastly, the amenities are awesome, especially the 24 hour concierge service.… See More

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The Carter Apartments Manager

12/29/2020

Verified Resident 857025, your wonderful feedback and rating mean a lot to us.

Resident • 2020

12/23/2020

I wish I could recommend this property. It is physically so beautiful! Indoor odors are pungent, Marijuana odor is prevalent, leasing office assistants definitely do not care. I was told "this job barely pays the bills." I had a spider infestation and was told they do… See More

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The Carter Apartments Manager

12/29/2020

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Carter

Verified Resident 855306 • vrp • 2019 - 2020

12/19/2020

Do not move into The Carter. They do not clean it. There is a layer of gray film on the outside of the building. The security is terrible. My car has been broken into 4 times and they really do not care.

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The Carter Apartments Manager

12/23/2020

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (281) 501-3337 to speak to our manager directly.

Resident • 2020

12/07/2020

Residents here don't care and management doesn't either. No masks, park wherever you want (even if it inconveniences others), pay amenity fees to get nothing in return. Pricing is getting better because it's getting worse here so reconsider. Ask them point blank what the amenity fee… See More

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The Carter Apartments Manager

12/15/2020

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.

Verified Resident 849754 • vrp • 2017 - 2020

12/04/2020

This apartment is very pretty and layout is wonderful with a giant view of the medical center. However, there have been several break ins and I am always dealing with neighbors play loud music. Neighbors are disrespectful with their trash but management has little control over… See More

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The Carter Apartments Manager

12/15/2020

Hi Verified Resident 96825, thank you so much for your positive comments about The Carter! Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.

Verified Resident 846111 • vrp • 2020

11/22/2020

People dont wear masks, management doesnt enforce it - just place signs around the building. Theres an additional amenities fee, but you cant safely use any of it in a pandemic. Overall a pretty place, would have been nice without COVID or if they actually enforced… See More

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The Carter Apartments Manager

11/23/2020

Hello Verified Resident 846111, we appreciate you taking the time to leave us this feedback.

Resident • 2020

11/13/2020

Like getting your money's worth? Well look elsewhere. You'll pay an amenity fee and get...a gym, a pool...the same things you get from ANY apartment and won't pay a fee. They used to have valet, a bartender, concierges that were nice and knew what they were… See More

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The Carter Apartments Manager

11/16/2020

We are disappointed to learn of your experience here at The Carter, but will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.

Verified Resident 832380 • vrp • 2020

10/14/2020

Management maintains consistent concern and positive direction for the residents. Appreciate the emphasis on up-keep of all areas and managements intervention as needed. Your maintenance crews are excellent! Keep up the good work! See More

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Verified Resident 830173 • vrp • 2017 - 2020

10/08/2020

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The Carter Apartments Manager

10/11/2020

Verified Resident 830173, Thank you for the five star review and would like to learn more about your comments. Please contact us at (281) 501- 3337.

Verified Resident 811034 • vrp • 2019 - 2020

09/02/2020

The trials of 2020 have left a negative impact on my impression of the community. Ive tried to be understanding to noise, but I can always hear a neighbor (thin walls) or people at the pool (literally from 10am-10:30pm). I havent felt safe in recent months,… See More

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The Carter Apartments Manager

09/09/2020

Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.

Verified Resident 805060 • vrp • 2019 - 2020

08/18/2020

The Carter is a great place to live and the residents here are a wonderful addition to the experience. I have enjoyed the atmosphere here and have made many friends which truly raises the enjoyment of living here. See More

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The Carter Apartments Manager

08/19/2020

We appreciate your positive review about your recent experience with us!

Verified Resident 800159 • vrp • 2019 - 2020

08/05/2020

Not so luxury living for luxury living price. Location is great but treatment by management is sub par. If youre looking for attentive staff and attention to detail this is not the place. I moved in to a work in progress apartment with a missing microwave… See More

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The Carter Apartments Manager

08/19/2020

Verified Resident 800159, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.

Resident • 2019 - 2020

07/12/2020

I am a current resident and I believe the first few reviews are smoking the same weed that the majority of the residents are in this "NON SMOKING " community. The property is poorly kept, not well maintained at all in ANY area except for maybe… See More

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09/22/2020

Verified Resident 752932, we really appreciate your feedback! Our manager would like to talk to you regarding some of the concerns you have to better understand the situation and turn your experience around. Please feel free to give us a call at (281) 501-3337.

•

Updated Review

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Manager

Features & Amenities

General

Fitness Center

Resort Style Swimming Pool

Pets

Dogs Allowed
Deposit: $250
Fee: $250 ~ 250
Rent: $20
Restrictions: We welcome 2 pet per apartment home. There is a $250 additional deposit (per pet), plus $250 non-refundable pet fee (per pet). Additionally, there is a monthly pet rent of $20 per pet.
Pet Limit: 2

Cats Allowed
Deposit: $250
Fee: $250 ~ 250
Rent: $20
Restrictions: We welcome 2 pet per apartment home. There is a $250 additional deposit (per pet), plus $250 non-refundable pet fee (per pet). Additionally, there is a monthly pet rent of $20 per pet.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,552
SQ. FT.
723
Available
Avail.
4 Units
Model
A1

View Floor Plan

Price
Price
$1,557
SQ. FT.
794
Available
Avail.
4 Units
Model
A2

View Floor Plan

Price
Price
$1,647
SQ. FT.
817
Available
Avail.
1 Units
Model
A4

View Floor Plan

Price
Price
$1,689
SQ. FT.
794
Available
Avail.
3 Units
Model
A3

View Floor Plan

Price
Price
$1,730
SQ. FT.
875
Available
Avail.
1 Units
Model
A6

View Floor Plan

Price
Price
$1,747
SQ. FT.
876
Available
Avail.
N/A
Model
A7

View Floor Plan

Price
Price
$1,834
SQ. FT.
903
Available
Avail.
N/A
Model
A8

View Floor Plan

Price
Price
$1,879
SQ. FT.
1,039
Available
Avail.
N/A
Model
A9

View Floor Plan

Price
Price
$1,905
SQ. FT.
832
Available
Avail.
2 Units
Model
A5

View Floor Plan

Price
Price
$1,934
SQ. FT.
1,088
Available
Avail.
3 Units
Model
A10

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,963
SQ. FT.
1,179
Available
Avail.
2 Units
Model
B1

View Floor Plan

Price
Price
$2,140
SQ. FT.
1,297
Available
Avail.
2 Units
Model
B2

View Floor Plan

Price
Price
$2,308
SQ. FT.
1,304
Available
Avail.
1 Units
Model
B3

View Floor Plan

Price
Price
$2,389
SQ. FT.
1,390
Available
Avail.
N/A
Model
B5

View Floor Plan

Price
Price
$2,399
SQ. FT.
1,311
Available
Avail.
3 Units
Model
B4

View Floor Plan

Price
Price
$2,478
SQ. FT.
1,496
Available
Avail.
1 Units
Model
B6

View Floor Plan

Price
Price
$2,784
SQ. FT.
1,499
Available
Avail.
2 Units
Model
B7

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$2,228
SQ. FT.
1,691
Available
Avail.
N/A
Model
TH1

View Floor Plan

Price
Price
$2,678
SQ. FT.
1,744
Available
Avail.
N/A
Model
TH2

View Floor Plan

Price
Price
$2,728
SQ. FT.
1,760
Available
Avail.
N/A
Model
TH3

View Floor Plan

Price
Price
$4,079
SQ. FT.
2,367
Available
Avail.
1 Units
Model
PH2

View Floor Plan

Price
Price
$4,328
SQ. FT.
2,373
Available
Avail.
N/A
Model
TH4

View Floor Plan

Price
Price
$4,600
SQ. FT.
2,361
Available
Avail.
N/A
Model
PH1

View Floor Plan

Price
Price
$5,675
SQ. FT.
2,625
Available
Avail.
N/A
Model
PH3

View Floor Plan

Price
Price
$6,025
SQ. FT.
2,700
Available
Avail.
N/A
Model
PH4

View Floor Plan

Price
Price
$6,903
SQ. FT.
3,329
Available
Avail.
1 Units
Model
PH5

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
Price
$2,991
SQ. FT.
1,751
Available
Avail.
3 Units
Model
C1

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today! The Carter is a landmark of luxury living at the center of the Museum District. The Carter brings together architectural details, refined finishes and five-star amenities for a modern home experience with the old-world elegance of a historic Chicago hotel. In the spirit of Houston's great pioneers of industry, The Carter is here to build a legacy that stands the tests of time.

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