Number of reviews in the past 365 days | 22 |
Percentage of reviews responded to | 95.45% |
Average time to respond to reviews | 44.95 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 22 |
Percentage of reviews responded to | 95.45% |
Average time to respond to reviews | 44.95 days |
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 501-3337 to discuss this further.
Verified Resident 857025, your wonderful feedback and rating mean a lot to us.
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. The Carter
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (281) 501-3337 to speak to our manager directly.
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.
Hi Verified Resident 96825, thank you so much for your positive comments about The Carter! Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.
Hello Verified Resident 846111, we appreciate you taking the time to leave us this feedback.
We are disappointed to learn of your experience here at The Carter, but will take this opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.
Verified Resident 830173, Thank you for the five star review and would like to learn more about your comments. Please contact us at (281) 501- 3337.
Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.
We appreciate your positive review about your recent experience with us!
Verified Resident 800159, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.
Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 501-3337. We look forward to hearing from you.
Hi Verified Resident 788090, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Verified Resident 778905, we really appreciate your positive review!
Verified Resident 775973, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Carter.
Hello Verified Resident 771334, we appreciate you taking the time to leave us this feedback.
Hi Verified Resident 770851, thank you for taking the time to leave a review for us at The Carter. We're happy we could meet your expectations!
Hello Verified Resident 753526, we appreciate you taking the time to leave us this feedback.
Verified Resident 752932, we really appreciate your feedback! Our manager would like to talk to you regarding some of the concerns you have to better understand the situation and turn your experience around. Please feel free to give us a call at (281) 501-3337.
$1,552
723
4 Units
A1
$1,557
794
4 Units
A2
$1,647
817
1 Units
A4
$1,689
794
3 Units
A3
$1,730
875
1 Units
A6
$1,747
876
N/A
A7
$1,834
903
N/A
A8
$1,879
1,039
N/A
A9
$1,905
832
2 Units
A5
$1,934
1,088
3 Units
A10
$1,963
1,179
2 Units
B1
$2,140
1,297
2 Units
B2
$2,308
1,304
1 Units
B3
$2,389
1,390
N/A
B5
$2,399
1,311
3 Units
B4
$2,478
1,496
1 Units
B6
$2,784
1,499
2 Units
B7
$2,228
1,691
N/A
TH1
$2,678
1,744
N/A
TH2
$2,728
1,760
N/A
TH3
$4,079
2,367
1 Units
PH2
$4,328
2,373
N/A
TH4
$4,600
2,361
N/A
PH1
$5,675
2,625
N/A
PH3
$6,025
2,700
N/A
PH4
$6,903
3,329
1 Units
PH5
$2,991
1,751
3 Units
C1
We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today! The Carter is a landmark of luxury living at the center of the Museum District. The Carter brings together architectural details, refined finishes and five-star amenities for a modern home experience with the old-world elegance of a historic Chicago hotel. In the spirit of Houston's great pioneers of industry, The Carter is here to build a legacy that stands the tests of time.
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