Review History for anonymous

The Columns at Westchase


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anonymous

Resident 2004 - 2007

1/11/2007

Terrible management

I have been living in the complex for over 2 years. When we moved in, the management was excellent. They had CARE team who live in the community and visit to new residense and to bring the gifts. Also, CARE team plans all kinds of event to unite residense in each month. The management was great. They did our request very promptly and were very friendly. <br>However, last year, since the management company has changed, the CARE team stop the service. The new management was horrible , not respect to the residense and did not take care of any request. <br>The apartment used to have the sign that " PET FRIENDLY COMMUNITY ". However, after the management company was changed, they even took out the sign because they charge "$400 non refundable deposit fee " for dog plue, $300 refundable deposit fee. Not only that, they even added the rent for the dog. <br><br>Well...I was very satisfied by the apartment. Buildinds are nice, people are nice, it is very quiet. However, because of this transition of management, I am going to move out when my lease is expired. Management is very important to chose the aparmtent. It changed a lot.
    Manager

    8/8/2022

    The Columns at Westchase
    Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

    Review 257 out of 272

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