11770 Westheimer Rd
Houston, TX 77077
Resident • 2005 Not Recommended
The units look nice and have some attractive upgrades. But maintenance is TERRIBLE! I've been in the apartment for 6 months now, and the pipes outside my building have burst 3 times. It's a smelly mess and a health and safety hazard. It takes multiple requests to get even the simplest maintenance problem fixed. The staff won't call you back with status updates on maintenance requests and can be rude when you make requests. My neighbors have all been nice, and it's a relatively quiet complex. I'm not a trouble maker- I don't disturb my neighbors and I pay my rent on time. I'm just sick of fighting with property management to get my drain unclogged, the disposal fixed, and the sewage problem cleaned up.
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