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The Manor at Jersey Village


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anonymous

Resident 2011 - 2017

11/29/2017

First off, I noticed in the description of amenities that SMOKE FREE is listed. As soon as I step into the hallway I know that both neighbors are home, two different apartments, because they have filled the hall with smoke. Plus side is that the smokers are very quiet but their yappy dog is not. Also I was told not to use the pool or spa because it is not inspected and has not passed water tests in the past. Just saying. And the walk in closets are great if you count a 2 foot by 2 foot space in the closet to be a walk in. This notice was recently posted on every door and billboard in late November 2017: Packages must be picked up on a DAILY BASIS. If you do not pick up your packages within 24hrs we will return the package. We DO NOT DELIVER PACKAGES. Please refrain from calling, as we stay busy with daily work. WE ARE NOT RESPONSIBLE FOR PACKAGES!!! We understand the office is understaffed and is very busy. However, is it really ok for the office to return someone else's package? And what if the postman forgets to leave a note in the small mailbox. How is a renter supposed to know there is a package waiting in the office? The postman drops the packages off at the main office just inside the door where anyone can claim the package. The front gate is unlocked every day and stands wide open to the street and sometimes at night too and weekends. We have a standard 5" square small box. There are no large boxes to put a package into. My friends apartment complex has large boxes with keys that the postman puts into the small mailbox so the renter can retrieve the package. If the Manor is not responsible for packages, then who is? Once again the management seems to enjoy making our life as senior citizens more difficult instead of helping when they can.

    Review 10 out of 18

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    The Manor at Jersey Village

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