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The Manor at Jersey Village

 
 
 
 
 
 

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Resident · 2007 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/02/2011
I HAVE LIVED HERE AT THE MANOR FOR SEVERAL YRS AND HAVE BEEN THRU 3 DIFFERENT OFFICE AND MAINTENANCE STAFF. IT SEEMS TO BE GOING DOWN HILL. WE HAVE HAD 2 DIFFERENT MAINTENANCE STAFF LEAVE IN THE LAST 2 MONTHS. OUR HOT TUB DOESNT WORK, IN FACT YOU COULD SAY WE DONT HAVE ONE SINCE IT HAS BEEN EMPTY FOR OVER A YEAR. WE USED TO HAVE SOME NICE AREAS TO VISIT IN BUT SOMEHOW THE FURNITURE KEEPS MISSING OR GOING TO OTHER PLACES. THE PET RULES ARE NOT BEING ENFORCED, THERE ARE CHILDREN PLAYING IN OUR COMPUTER ROOM LATE AT NIGHT AND NOT BEING KEPT IN THE RESIDENTS ROOMS,AND SOME RESIDENTS ARE WALKING AROUND IN THEIR NIGHT CLOTHES. WE HAVE AT LEAST 2 ALZHEIMER'S RESIDENTS WHO GET LOST AND HAVE TO BE HELPED HOME, AND 1 SPANISH SPEAKING LADY WITH NO! ENGLISH AT ALL WHO CONSTANTLY NEEDS TO BE SHOWN HER ROOM. WHO LEAVES SOMEONE ALONE WHO CAN'T COMMUNICATE THEIR NEEDS? THE HALLS NEED LIGHTS REPLACED AND THE BACK OF THE BUILDING HAS NO WORKING LIGHTS. THE AIR CONDITIONER IN SEVERAL HALL AREA'S ARE BROKE.THE UTSIDE DOORS NEED TO BE SECURED,HALL RUGS SHAMPOOED AND NEED TO ENFORCE THE "INDEPENDENT LIVING" RULE. TOO MANY HAVE ALL DAY CARE GIVERS. ALSO MANAGEMENT KEEPS PARKING IN THE RED ZONE IN FRONT OF BUILDING, AS DO OTHERS WHICH TIES UP THE SPACE FOR THE EMERGENCY VEHICLES.
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The Manor at Jersey Village

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