D+

The Retreat at Cypress Station

18200 Westfield Place Drive, Houston, TX 77090
18200 Westfield Place Drive, Houston, TX 77090

Floor Plans

Check Availability

The Retreat at Cypress Station

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (117 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/18/2020
This is my third year unfortunately and every year it gets worse. They switch management every 6 months. An Asian man own the complex and when I asked if he was the owner to give him feedback, he lied and said no. I've called them 25… See More
Useful    0
Thanks for voting!
Report
Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/10/2020
DO NOT MOVE HERE! These apartments are not what they seem. Pest is so bad I have to deal with ants, roaches, carpet bugs, gnats, raccoons. Also I had brown water coming through the lights and nobody did anything about it. (Pictured below). Also when we… See More
Useful    0
Thanks for voting!
Report
Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2020
Been at the retreat since December 2019! Everything was amazing at first. I LOVED it here! However management doesn't stay the same for over 6 months. The office has had 3 sets of new staff since I have been here and of course once you have… See More
Useful    0
Thanks for voting!
Report
Resident 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/03/2020
The property was a lot nicer when I first moved in and the office staff and manager were helpful and friendly. Now there is a new manager and new people in the office and they do not care about your problems. They never answer the phone… See More
Useful    0
Thanks for voting!
Report
Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2020
Manager She never there!!! She Show us that she don't care About the property!!! Staff very rude never knows anything!!!! Maintenance very sorry!!!!!!! Can't never come to fix anything.... please give a new manager and staff ASAP!!!!!!! See More
Useful    1
Thanks for voting!
Report
SexSe • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/12/2020
I moved in this past April 2020, & I have be UNHAPPY from day 1!! My apartment had over 11+ things wrong & over 5 present day that haven't been fixed. Not even 2 weeks had gone by of me living here & BOTH my Neighbors… See More
Useful    1
Thanks for voting!
Report
Dmgipson • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/29/2020
I am I resident at The Retreat at Cypress Station. I have had problems with my door for over a year and it has progressively gotten worse. I placed a work order in July 3, 2020 and it has still yet to be resolved. Rosa, the… See More
Useful    2
Thanks for voting!
Report
Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2020
My ac has been out for almost 5 day they don't care I've called Corporate office they have not gotten back with me management is poor n don't care I have a child that has issue I told the office staff they still don't care I… See More
Useful    1
Thanks for voting!
Report
Karen_B461 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2020
Since they had time to delete my review from their page but not time to come fix my refrigerator, I will post my review here. I've been living here for about two months. My refrigerator broke down three times already. It takes maintenance days to get… See More
Useful    1
Thanks for voting!
Report
Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2020
I moved into this complex in January 2019 from Virginia for my new job here and I have a one bedroom. I just signed my second lease in January 2020. Overall, the complex. Is okay but the new management is not great. The good stuff: 1.… See More
Useful    0
Thanks for voting!
Report
Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/10/2020
For those of you checking these reviews in search of a new place to live, wondering weather you should take up residence here; I'llmake it easy for you: Don't! I'll elaborate for those needing more convincing. I've lived here for about 9 months now and every… See More
Useful    2
Thanks for voting!
Report
Twilliams1983 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/08/2020
DONT RENT HERE!!!!!!!!!!! After an entire week of battling with the office I am forced to take legal action against them! I was on vacation and my vehicle was towed. Well I come to find out that the office manager Norma never added my carport back… See More
Useful    2
Thanks for voting!
Report
Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2019
What an amazing property I have been a resident for a year and about to renew my lease again! I have only had 2 issues in the whole year and were taken care of immediately. I would definitely recommend this apartments! See More
Useful    0
Thanks for voting!
Report
Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/05/2019
I visit these apartment and they are very beautiful. The price is really good for this area and the office staff was very thoughtful of all my needs for my new home. Very close to freeway and omg they have a pond. I cannot wait to… See More
Useful    0
Thanks for voting!
Report
Resident 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2019
WORST APARTMENTS EVER!!!! DONT MOVE HERE!!!! My apartment got flooded called them 4 times didn't care. Rent is over 1000 a month, poor maintenance, poor staff at the office. Got a lawyer to sue them. People smoking marijuana, raccoons everywhere, worms, roaches, all kind of insects… See More
Useful    2
Thanks for voting!
Report
Resident 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/25/2019
These apartments are not safe at all. There's trash everywhere. They never clean the pool it's always dirty. Very loud neighbors. People use storages as a place to fix cars. Staff is very rude. They take weeks to fix something. They never answer the phone. People… See More
Useful    3
Thanks for voting!
Report
Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/21/2019
Not sure where to start. I applied at this complex on 4/27/19. I was completely honest about my past rental history and was told I'd have no problem getting approved. I submitted all the forms and paid $220. I was told I'd have to demonstrate I… See More
Useful    1
Thanks for voting!
Report
Shanique_W • Resident 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/03/2019
Honestly I wasn't going to say anything but anyone that is looking to move into this apartments need to know. I lived there for 3 years and they have been through two managements. The new management is super unorganized. When the water is turned off to… See More
Useful    1
Thanks for voting!
Report
Luis_ • Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2018
I just recently visited this property and happy to say I will call this home in October. Despite some of the previous reviews the office staff has been super friendly and found me the floorplan I was interested in on the floor I wanted. I am… See More
Useful    0
Thanks for voting!
Report
Carla2525 • Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2018
It's a very very bad cummunity , it use to be good at first, now they renting anybody You see trash every where people smoking marijuana , loud music is like you leaving in the ------ hood these apt supposed to be luxurious but let me… See More
Useful    2
Thanks for voting!
Report
Isela_V • Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/07/2018
Stay away if you can. The management is so unprofessional. I always come in here with problems that never get resolved. I had a serious issue with my apartment and lease and leasing agent Karen just laughed in my face. They say the leasing manager isn't… See More
Useful    3
Thanks for voting!
Report
Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/07/2018
All they want is your money. Beware. By the way, raccoon problems are very real. I went back to look at the apartments again, but was greeted by this little fella in the swimming pool area Again they'll act friendly and put on their friendly faces,… See More
Useful    1
Thanks for voting!
Report
Resident 2016 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/09/2018
The apartment complex Retreat at Cypress Station (Houston, TX) misplaced/lost my 60- day notice to vacant letter. My move-out date was supposed be 03/31/2018, however due to the carelessness, unorganized and unprofessionalism of the office staff, (Dawn, Denise, Meagan, and Angela- who is now the complex… See More
Useful    1
Thanks for voting!
Report
Daniel_M866 • Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/31/2018
The property overall is nice, I love the views. I have a massive two bedroom for a reasonable price. I have two complaints and this is as a current tenant. They do not have visitor parking which is a huge inconvenience. They have a roach infestation… See More
Useful    0
Thanks for voting!
Report
Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/01/2017
DONT EVER MOVE HERE , JUST KEEP GOING ! !!!!! HORRIBLE MANAGEMENT , HORRIBLE CUSTOMER SERVICE , HORRIBLE EVERYTHING ABOUT THESE APARTMENTS . THEY NEED TO FIRE DENISE NOW !! People have been moving out left and right. And now I see why !! Really wish… See More
Useful    1
Thanks for voting!
Report
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
Thanks for voting!  

Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,100

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,030

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,331

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,191

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

How easy is it to find guest parking?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at The Retreat at Cypress Station?
The community is rated 2.1/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Retreat at Cypress Station?
The community is rated 2.1/5 stars, signifying moderate satisfaction on average.

How safe is The Retreat at Cypress Station?
The community is rated 1.9/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood
The community is rated 2.1/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1.9/5 stars, which is considered being slightly effective on average.

What is the pet policy at The Retreat at Cypress Station?
No pet policy available

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


The Retreat at Cypress Station is an apartment in Houston in zip code 77090. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,030 - $1,331. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City. 77073, 77389, 77014, 77068, and 77067 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

The Retreat at Cypress Station

Provided by Property Management

Management Photos (0)

    Provided by Other Residents

    Resident Photos (6)

    • (Resident photo uploaded on 01/08/2020) Image of The Retreat at Cypress Station in Houston, TX
    • (Resident photo uploaded on 07/29/2020) Image of The Retreat at Cypress Station in Houston, TX
    • (Resident photo uploaded on 08/12/2020) Image of The Retreat at Cypress Station in Houston, TX
    • (Resident photo uploaded on 09/04/2020) Image of The Retreat at Cypress Station in Houston, TX
    • (Resident photo uploaded on 09/04/2020) Image of The Retreat at Cypress Station in Houston, TX
    • (Resident photo uploaded on 09/10/2020) Image of The Retreat at Cypress Station in Houston, TX
      Back To Top