What are noise levels like at Trails at Eldridge Parkway?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Trails at Eldridge Parkway?

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How safe is Trails at Eldridge Parkway?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.3/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

Ratings & Prices for Trails at Eldridge Parkway, Houston, TX

Renter Ratings

Noise	N/A
Grounds	3.3
Safety	3
Office Staff	3.7
Maintenance	3.3
Neighborhood	4.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2 days

Ratings & Reviews (129 Reviews)

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Resident • 2020

10/11/2020

Office team is the best, nice, I Iove the resident events they do for us. Maintenance is fast and fix my issues quick. I will be renewing for one more year, move in here at trail at eldridge you would love it.

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Trails at Eldridge Parkway Manager

10/13/2020

Thank you for your excellent review! We're thrilled to hear that the team has provided such great service, and was able to address your maintenance requests so quickly. We strive to go above and beyond our resident's expectations with each interaction. Please let us know if you need anything during your stay at Trails at Eldridge Parkway.

L_E • Prospective Resident • Visited 2020

10/10/2020

Rude, stuck up staff unless they're taking your money. Complex is not all that but a decent place to live if they weren't so conceited & narcissistic in the office. Be sure and read all the fine print-they'll find loopholes to keep your money- hopefully it… See More

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Trails at Eldridge Parkway Manager

10/12/2020

Hello. We're sorry to hear that you're displeased with our service. We truly value our residents, and want to take whatever action possible to address and rectify your concerns. Please contact the office at [email protected] or 1-281-469-1600 so that we have an opportunity to discuss this further. Thank you.

Resident • 2019 - 2020

07/07/2020

The only good thing here really is the staff. Walls are paper thin. I can hear the toilet flushing from neighboring apartments. The lawn people work for hours in the morning and you can literally hear it like they're right outside the door the whole time.… See More

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Trails at Eldridge Parkway Manager

07/09/2020

We appreciate you taking the time to rate our community, though it looks like we have some room for improvement. We would love to speak with you about your concerns in an effort to resolve any issues. Please contact us at [email protected] or 1-281-469-1600.

Iamkingfidel • Resident • 2019

06/11/2019

I have been a with this complex since 2013. I have renewed at least 4 times. The Trails staff have bent over backwards to accommodate me as a tenant year in and year out. The property owners have continued to make upgrades to improve the the… See More

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LRM30 • Resident • 2017 - 2019

04/29/2019

Love everything about my complex. If it weren't for Kayla and Candice I wouldn't be renewing my lease. They make my stay here enjoyable. Kayla and Candice are top notch. These ladies get the job done! Maintenance are also very friendly and get the job done.… See More

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Gbm2018 • Resident • 2018

07/06/2018

I really enjoy staying here! I have been here 4 years and it's so peaceful and pleasant at the Trails. They ladies in the office are absolutely awesome. This is overall a great place to live and convenient to lots of food places as well as… See More

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drmcm • Resident • 2018

03/28/2018

I love this community because we have gotten to know our neighbors through CARES events and have made dear friends. The staff is incredible and respond to feedback quickly and positively. We love the floorplan and everything about this place!

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Tn1986 • Resident • 2012 - 2017

06/12/2017

I've lived at the Trails of North Eldridge for 5 years and I must say they have a great team in the office! Candice has helped me the most always with a great smile and a great attitude. She is always quick to resolve an issue… See More

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Resident • 2016

12/17/2016

I'm a new resident of "The Trails". I'm extremely pleased this far. Before becoming a resident the communication from the office staff was wonderful. Checking in, but not pushy. They even gave very helpful moving suggestions. They have been sincere and helpful every time I've needed… See More

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smknippa337 801105 • vrp • 2013 - 2016

12/10/2016

Pros: - Staff is great. Always helpful and quick to get what you need. - Property is well maintained: Pools are always impeccable, sand volleyball court is regularly raked, all roofs were just replaced. - Usually pretty quiet. I've only had to call in one noise… See More

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Resident • 2005 - 2016

12/10/2016

very good , no its good , the lighting is very good they keep up with it , Yes it a great area for everything ,Yes maintenance has all been good with me , The staff has all ways been good to me and been their… See More

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bburr15 • Resident • 2011 - 2016

12/09/2016

Ive lived in these apartments since Dec 2011 and they have always been accommodating .I have had my fair share of bad management in my previous apartments but the trails are awesome. That's part of the reason why I have stayed this long.Kayla and the other… See More

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acooper68 • Resident • 2015 - 2016

12/08/2016

Great place to live. The office staff friendly and courteous. Been living here for almost 2 years and have never had a problem with getting anything fixed by maintenance to any other concerns. Office staff is always attentive to the residents. Clubhouse has an at home… See More

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Resident • 2016

12/07/2016

Note: It just says noise. Doesn't really say if it means the more stars = the more noise. But seriously, it's a very quiet complex. First apartment. The staff is great, genuine real great people. Friendly and welcoming. There is not a day when I don't… See More

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aprilbrackett • Resident • 2016

12/07/2016

I have lived here since September 2016, the ladies in the office are AMAZING they ROCK!! I have never met such wonderful vibrant people in the an apartment setting with such great attitudes "ALL the TIME." Also, the turn around time with maintenance is great. I… See More

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Resident • 2016

12/07/2016

Great place nice and quiet. And the ladies at the office are always lots of help. ?? See More

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noparkingsucks • Resident • 2013 - 2016

12/07/2016

I love this place and I am so happy to call it home. The staff is always friendly and helpful. Maintenance is always done in a timely manner. I wouldn't live anywhere else. The staff is like family - THEY CARE... Lisa Stocker See More

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NegroAmerican • Resident • 2010 - 2016

12/07/2016

Ive lived at the TEP for the past 5 - 6 years and it's by far the best apartment ive ever lived in. The office ladies are extremely courteous (and beautiful as a bonus) and have cut me tremendous slack over the years which has helped… See More

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Drice1 • Resident • 2005 - 2016

12/07/2016

A great place to stay. Repairs are done in a timely manner. The ladies in the front office is great.

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Princeclinton • Resident • 2013 - 2016

12/06/2016

Literally the best apartments I've lived. The way they make it feel like home. The office staff is amazing. The maintenance crew is good. No problems since I've been here ??

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eri123 • Resident • 2016

11/09/2016

I've lived here less than 2 weeks and my motorcycle was stolen from right in front of my door. Went to management to inquire on any surveillance, towing information, or any help. They got defensive saying "it could have been stolen at Walmart" , and "we… See More

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Acthakid • Resident • 2014 - 2016

10/27/2016

I love these apts. The staff is everything .. from management to maintenance. Never had a problem.

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yappcd • Resident • 2011 - 2016

09/12/2016

This company is the epitome of he word schyster. They will do and charge any crazy charge to not return your security deposit. Also, as far as tenant complaints, yes they do take care of maintenance but they also do not care about effectively security the… See More

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Prospective Resident • Visited 2016

08/08/2016

If you want to have yourself a headache don't apply here. It takes them over a month to even start working on your reports to approve or deny. I now have no home to go to because of how they said they approved me only to… See More

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Resident • 2013 - 2015

11/02/2015

I recently moved from this complex and I loved living here. I only had 1 major issue with a leak in my home and it was resolved expeditiously. The management team and maintenance team are Top Notch! I would definitely come back if the type of… See More

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•

Updated Review

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Manager

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,294
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
$1,089
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

1 Bedrooms, 1.5 Bathrooms

Price
Price
$1,405
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
$1,957
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,426
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
$1,641
SQ. FT.
N/A
Available
Avail.
N/A
Model
3 Bedrooms

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Trails at Eldridge Parkway

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB

Review CountC-

Manager's Review EngagementA+

Manager's Review Reply TimeA+

Ratings & Reviews (129 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Trails at Eldridge Parkway Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Trails at Eldridge Parkway Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Trails at Eldridge Parkway Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

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Safety

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Noise

Maintenance

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Safety

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Noise

Maintenance

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Safety

Grounds

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Noise

Maintenance

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Grounds

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Noise

Maintenance

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Safety

Grounds

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Noise

Maintenance

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Noise

Maintenance

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time