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Turtle Pointe Apartments

8162 Richmond Avenue, Houston, TX 77063
8162 Richmond Avenue, Houston, TX 77063

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Turtle Pointe Apartments

8162 Richmond Avenue

Houston, TX 77063

 
 
 
 
 
 

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Ratings & Reviews (405 Reviews)

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 Property's Favorite
Verified Resident 722346 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/01/2019
Quite community with courtesy guard to respond to any noise complaints should they arise. Clean grounds and parking lots. Clean laundry facility. Professional staff. Fast maintenance crew. Wal-Mart and AMC close proximity.  See More
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Turtle Pointe Apartments Manager

12/02/2019

Thank you for the wonderful 5-star rating and your kind words regarding Turtle Pointe! While we love to hear that our residents are enjoying our convenient location, quiet community and beautiful grounds, we are most proud to hear about your impression of our team. We work hard to make ourselves available to assist our residents in any way that you can, so it warms our hearts to receive reviews like this. If there's anything that we can do to make your time with us even better, don't hesitate to let us know. We'd be happy to help!

 Verified Resident 818934vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/15/2020
Manager doesn't answer emails or calls, they give you the wrong apartment and the place was a mess before I moved in. My neighbor was arrested TWICE by armed SWAT teams. I never feel safe and homeless people gather near my place. See More
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Turtle Pointe Apartments Manager

09/16/2020

We are sorry to hear that your time in our community has fallen short of our five-star standards. We want all of our residents to feel comfortable in their homes so we would appreciate the opportunity to discuss your concerns with you in greater detail. Unfortunately we can not control the behavior of our residents however, we do assist with the ir needs to capture someone that is breaking the law. Thanks for being a loyal resident.

 Verified Resident 817191vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/13/2020
Make sure that you look at the apartments before applying or paying any fee. Make sure that what they tell you is guaranteed and written down as well or you will be highly disappointed. Also ask to view every single floor plan there is. See More
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Turtle Pointe Apartments Manager

09/16/2020

We are sorry to hear that your time in our community has fallen short of our five-star standards. We want all of our residents to feel comfortable in their homes so we would appreciate the opportunity to discuss your concerns with you in greater detail. When you have a minute, feel free to give our office a call and we'd be happy to work with you.

 Verified Resident 805268vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/18/2020
Turtle Pointe Apartments are really confortable and they look good, everything seems right to me, just management hasn't come yet since I deliver my checklist from inventory, I don't think they have take a look at it See More
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Turtle Pointe Apartments Manager

09/01/2020

We are so happy to have you join our community! If you have any questions or concerns for our team, please feel free to reach out to our office directly and give us a call at your earliest convenience. Feedback such as yours can help us better understand how we can improve, so thank you.

 Verified Resident 802137vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2020
I had just moved to Texas and instantly began searching for a decent neighborhood to live. My friend who was more familiar with the city stopped me by Tutle Pointe to request a walk thru and inquire. I met Rubi! Rubi is the sweetest person and… See More
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Turtle Pointe Apartments Manager

08/12/2020

We are delighted that you had such a great first experience with our team! We hope to continue providing you with exceptional service for many years to come. That being said, please feel free to stop by the office or give us a ring if you ever require assistance with anything. Thanks again and welcome home!

 Verified Resident 797473vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/28/2020
I was in such for apartment and had no ideas where I move to or where my next apartment was going to be I went on line type apartment near me couples came up including turtle pointe, I personal I like to read views to know… See More
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Turtle Pointe Apartments Manager

07/29/2020

Thanks for brightening our day with such a glowing review! Our team works hard to provide five-star care and it means so much to us to hear that it's being noticed. We sincerely hope you continue to enjoy your time in our community, and we look forward to creating even more positive experiences for all our residents. Thanks again, and welcome home!

 Verified Resident 796637vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/27/2020
The grounds are well-kept, pretty, well organized. The complex is accessible via key code. There are too many potholes around the entrance of the complex. Aside from that, i love how responsive the maintenance team to service requests. See More
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Turtle Pointe Apartments Manager

07/29/2020

We appreciate the compliments! Our team works hard to keep our grounds and our homes up-to-date, and we are grateful that you've taken notice. We're always looking for ways to improve and hope you'll reach out to let us know if you have any additional suggestions about how we can do better in the future.

 Verified Resident 796516vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/26/2020
Is very good advertising for the community that is looking for a place to live and find a good apartment complex around the city and easy way to to used from a m?vil device saving you a time and traveling time See More
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Turtle Pointe Apartments Manager

07/29/2020

Thank you for the great feedback! If there is anything that our team can help you with in the future, please don't hesitate to reach out to our office and ask. We are always willing to help!

 Verified Resident 793415vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/19/2020
I moved in apartment 07/09, but officially on 07/11. On the 07/09 I saw SEVERAL roaches. Once I started spraying and seeing the little roaches I was in denial that I was in a infested apartment. I called the leasing and asked her was she aware… See More
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Turtle Pointe Apartments Manager

07/29/2020

We understand that first impressions are important when moving into a new home and we are sorry that your home did not live up to your expectations. We can assure you that our team cares for the well-being and comfort of our residents and guests and is dedicated to providing excellent service to each member of our community. Given the unfortunate circumstances we are all dealing with right now, some of our services have been delayed due to social distancing measures and the number of current requests. At your earliest convenience, please contact the office so we may have the opportunity to discuss your concerns in more detail.

 Verified Resident 793358vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/19/2020
I have been here for less than a month and I already love it! It's such a cute community. Everyone is friendly. I really enjoy the pool and the fitness center. Perfect for people with kids! Also, close to many shops and restaurants! See More
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Turtle Pointe Apartments Manager

07/29/2020

We are so glad to hear that you have been enjoying your time so far here in our community! Our team is honored that our wonderful location and convenient amenities have stood out in your experience here at Turtle Pointe. If there is anything you need help with, please don't hesitate to give us a call. Thank you!

 Verified Resident 175676vrp 2008 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/08/2020
The Turtle Point Apartments are very nice. The office staff and maintenance staff are very courteous and professional. I would recommend these apartments for someone who's looking for a quality living arrangement. See More
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Turtle Pointe Apartments Manager

08/12/2020

We appreciate your compliments about our team! We're glad that you've been enjoying the services provided by the Turtle Pointe staff - please feel free to reach out to us if you're ever in need of assistance, thank you!!

 Verified Resident 774155vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2020
super quiet ... no problem with neighbors. Convent to restraunts and shopping. Clean apartments and spacious. Grounds are kept clean and well maintained. Leasing staff friendly and very helpful. Move in was smooth See More
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Turtle Pointe Apartments Manager

08/12/2020

Thank you for taking the time to leave us this wonderful recommendation! It brings us joy to see that you're having a positive experience with our Turtle Pointe team. If there is any way we can be of assistance and keep up this level of service in the future, please feel free to reach out and let us know! !

 Verified Resident 784920vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/28/2020
My opinion of the community is that it's livable, but not completely welcoming. However, it is in Houston with a wide variety of different people. Not everyone in this community cares to keep the environment clean and welcoming. Fortunately, they have great staff who clean and… See More
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Turtle Pointe Apartments Manager

07/14/2020

It is great to hear that you are enjoying your overall stay in our community. Our team works hard to keep our grounds and our homes up-to-date, and we are grateful that you've taken notice. We are proud to have such a diverse community, and we are always striving to create a comfortable environment for all of our residents. We would love to learn more about your experience, so please feel free to give us a call at your convenience to discuss any concerns or questions with our staff. Thank you.

 Verified Resident 783271vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2020
The staff is organized and a great help Amazing staff! The property is quiet and well kept. I enjoy their help and they are really good and assisting with any issues. I had to change my move in date and that was a breeze. See More
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Turtle Pointe Apartments Manager

06/25/2020

We appreciate the time you took to share these kind words with us. Our team works hard to provide five-star care to our residents, and it means so much to us to hear that it's being noticed. We hope to continue providing you with exceptional service for many years to come. That being said, please feel free to give us a ring if you ever require assistance with anything. Thanks again and take care!

 Verified Resident 783260vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2020
Mal?sima si pudiera salirme de aqu? lo hago Cuando pueda cont?ctense a mi n?mero Necesito saber si me regresan el dep?sito y si es reembolsable dejando el apartamento como lo entregaron Se meten a robar en los apartamentos mercadeo en la zona parqueos horribles See More
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Turtle Pointe Apartments Manager

06/29/2020

We're sorry to hear that your experience has not been as positive as we would hope. Our team always strives to be transparent with residents regarding potential fees. Ultimately, charges are dependent upon the condition of the items in your home after move-out. If you feel the charges are incorrect, we would be happy to speak with you directly about this matter. We hope to hear from you again soon, thank you. Lamentamos que su experiencia no haya sido tan positiva como esperamos. Nuestro equipo siempre se esfuerza por ser transparente con los residentes con respecto a posibles tarifas. Finalmente, los cargos dependen de la condición de los artículos en su hogar después de la mudanza. Si considera que los cargos son incorrectos, nos complacerá hablar con usted directamente sobre este asunto. Esperamos tener noticias suyas pronto, gracias.

 Verified Resident 777336vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/08/2020
People who live in this turtle pointe apartments love the area and I can see that because a lot of people been living here for more than 5 years like me . I been living for more than 10 years now and I planning to continue… See More
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Turtle Pointe Apartments Manager

06/25/2020

We're thrilled to know you've enjoyed such an amazing experience at Turtle Pointe and we're proud to have had you in our community for so many years! Thanks for taking the time to share your rating with us, and please don't hesitate to give us a call if there's anything you may need.

 Verified Resident 774338vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/01/2020
Office staff if very helpful throughout the whole process. Very large maintenance staff leads to maintenance issues being quickly resolved. Gated community along with security patrolling at night making us all feel safer. See More
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Turtle Pointe Apartments Manager

06/04/2020

Thank you for taking the time to leave us this wonderful recommendation! It brings us joy to see that you're having a positive experience with our Turtle Pointe team. If there is any way we can be of assistance and keep up this level of service in the future, please feel free to reach out and let us know!

 Verified Resident 700300vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2020
not great. don't get maintenance when asked for. when i tell the office about an issue either nothing happens or it takes a long time. it's not very safe and it cost way to much for what it is. there's problems with bugs See More
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Turtle Pointe Apartments Manager

06/10/2020

We're dismayed to read that your experience with our community hasn't been to your liking. We'd like to know more about what we can do to improve, so we encourage you to reach out to our office directly in order to let us know about any additional feedback you may have, thank you.

 Verified Resident 769773vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/17/2020
Had a situation with my car being messed around, someone went through my car, moving things around. Nothing was stolen or has been found to be stolen yet. The ventilation isn't up to pare, the smell of smoke comes through the ventilation. Other than that it… See More
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Turtle Pointe Apartments Manager

06/04/2020

Thank you for taking the time to share this feedback with our team. We'd love the opportunity to discuss your thoughts with us in greater detail and work to give you the five-star experience that you deserve. Don't hesitate to reach out if you have any questions or if there's anything that we can do to make your experience even better.

Ashleigh_R740 • Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/14/2020
One of the worst and unsafe places I have ever lived in. We were lied to when we moved in, was given the wrong apartment, then our car was towed the next day because the leasing employee forgot to give it to me. Our upstairs bathroom… See More
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Turtle Pointe Apartments Manager

06/04/2020

We are sorry to hear that your time in our community has fallen short of our five-star standards. We want all of our residents to feel comfortable in their homes so we would appreciate the opportunity to discuss your concerns with you in greater detail. When you have a minute, feel free to give our office a call and we'd be happy to work with you.

 Verified Resident 766110vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2020
Nice and quiet, close to work, stores and movie theater. It's always clean. The game room, swimming pool and gym are always open for residents. There's even a quiet place to get out of the house, sit down and relax while you work. See More
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Turtle Pointe Apartments Manager

06/04/2020

Thank you so much for this positive feed back. We strive hard at Turtle Pointe to make all of residents stay here as pleasant as possible. Turtle Pointe Team

 Verified Resident 765386vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/03/2020
The staff were very helpful and kind. They are quick to respond to any maintenance issues and polite as well. The apartment location is excellent and are close to main intersections. The staff are bilingual which helps the communication between tenants and staff. See More
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Turtle Pointe Apartments Manager

06/04/2020

Thank you for taking the time to share this feedback with our team. We'd love the opportunity to discuss your thoughts with us in greater detail and work to give you the five-star experience that you deserve. Don't hesitate to reach out if you have any questions or if there's anything that we can do to make your experience even better.

 Verified Resident 741218vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/03/2020
I've been living in this complex for two years now. I can honestly say these last couple of months have been amazing. The new staff is beyond helpful, caring, and professional. I love living in this complex. See More
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Turtle Pointe Apartments Manager

06/10/2020

Thank you so much for the stellar five-star rating and for your kind words regarding Turtle Pointe! We are thrilled to hear that you are enjoying our community and all that we have to offer our wonderful residents. We’re always eager to assist, so don’t hesitate to contact our office if you have additional feedback about your living experience. Thank you so much.

Resident 2019 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/30/2020
Lawrence and Luis were very polite and professional when they came to fix my water pressure. They cleaned up whatever mess they did and notified me when leaving which I appreciated. Also the ladies in the front office Ruby, Sebrina and Cece are always polite and… See More
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Turtle Pointe Apartments Manager

06/04/2020

Thank you so much for your feed back. The team at Turtle Pointe is so pleased to know they make you happy. We appreciate you as a resident.

  Previous Review
· 09/10/2020
 Verified Resident 763357vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/29/2020
My experience has been great for the past couple of months that I moved in to Turtle Pointe apartments. The staff members are friendly and professionals. The maintenance workers are very professional and experienced. They always responded quickly to any issues that I had inside my… See More
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Turtle Pointe Apartments Manager

06/04/2020

Thanks for the great feed back, we appreciate you as a resident here at Turtle Pointe. Thanks for choosing us as your new home for the next 12 months.

 Verified Resident 763301vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/28/2020
They are excellent facilities the neighbors are good everything is very clean impeccable the apartments are excellent very well equipped. They have an excellent staff that guides you and takes you by the hand when making your request for the apartment. See More
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Turtle Pointe Apartments Manager

06/04/2020

Thank you so much for the excellent review! We are so excited you chose us as your new apartment home.

 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer Connections

Parking

  • Covered Parking
  • Off Street Parking Available
  • Reserved Parking Available

General

  • Air Conditioner
  • BBQ and Picnic Area
  • Balcony or Patio
  • Business Center
  • Carpet
  • Clubhouse
  • Courtyard
  • DishWasher
  • Dog Park
  • Fitness Center
  • Free Weights
  • Fully-equipped Kitchen with Microwave
  • Gated Access
  • High-Speed Internet
  • Indoor Racquetball and Basketball Court
  • Large Closets
  • On-Site Maintenance
  • Online Payments Accepted
  • Pavilion for Outdoor Activities
  • Pool
  • Public Transportation
  • Se Habla Espanol
  • Short Term Lease Available
  • Spa
  • Spacious 1 or 2 Bedroom Floor Plans
  • Storage Space
  • Sundeck
  • Woodburning Fireplace

Pets

  • Dogs Allowed
    Fee: $350
    Rent: $20
    Restrictions: Breed Restrictions Apply
    Comments: Pets Welcome *One time pet fee and rent are per pet
  • Cats Allowed
    Fee: $350
    Rent: $20
    Restrictions: Breed Restrictions Apply
    Comments: Pets Welcome *One time pet fee and rent are per pet

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $630 - $885

  • SQ. FT.

    576

  • Available
    Avail.

    3 Units

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $720 - $1,005

  • SQ. FT.

    676

  • Available
    Avail.

    2 Units

  • Model

    Carrington

  • Price
    Price

    $735 - $1,145

  • SQ. FT.

    720

  • Available
    Avail.

    3 Units

  • Model

    Delano

  • Price
    Price

    $750 - $1,080

  • SQ. FT.

    623

  • Available
    Avail.

    1 Units

  • Model

    Bentley

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $890 - $1,305

  • SQ. FT.

    780

  • Available
    Avail.

    3 Units

  • Model

    Raleigh

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $950 - $1,470

  • SQ. FT.

    917

  • Available
    Avail.

    3 Units

  • Model

    Sagamore

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

An easy, relaxed way of life in a fast paced world is just minutes away at Turtle Pointe Apartment Homes. Residents LOVE our amenities. Relaxing in our heated spa, swimming in our large lap pool, playing volleyball in our other large recreational pool, stretching out on our large sun deck, challenge your friends to a game at the sports court and enjoying a workout in our 24-hour Fitness Center. We are close to The Galleria, with endless possibilities for shopping, fine dining and great entertainment. Come in today and see what Turtle Pointe living is all about!

Management Company: WRH Realty

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (2)

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if you have fair credit and have references to verify you have made your payments on time or before time. Would that person be considered. my score is in the mid500's.

Anonymous · September, 11 2018
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if you have fair credit and have references to verify you have made your payments on time or before time. Would that person be considered. my score is in the mid500's.

Anonymous · September, 11 2018
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Frequently Asked

What are noise levels like at Turtle Pointe Apartments?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Turtle Pointe Apartments?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Turtle Pointe Apartments?
The community is rated 3.4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 78.75% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 28.51 days to their community reviews in the past year.

Who manages Turtle Pointe Apartments?
WRH Realty

What is the pet policy at Turtle Pointe Apartments?
Pets - allowed, Max weight 25 lb each, One time Fee $300.00, Rent $10.00

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths


Turtle Pointe Apartments Gallery

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Turtle Pointe Apartments is a 576 - 917 sqft apartment in Houston in zip code 77063. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $630 - $1,470. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City. 77057, 77042, 77024, 77081, and 77036 are nearby zip codes.

  • Price

  • Sq. Ft.

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  • Model

Turtle Pointe Apartments

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