We have been residents of Upper Kirby since 2013 and in that time we've seen upgrades to both the facilities and to the staff. Greystar has always had a competent manager and assistant manager, but the current partnership of Mgr/AsstMgr is excellent. Both respond promptly to any issues on the property and both unfailingly answer any inquiries or requests for help with knowledge and professionalism. We were unfamiliar with downtown leasing options and properties years ago, but we've come to realize that we were very fortunate in our choice with Upper Kirby. We've had opportunities over the years to move to another complex when the lease expires, but Upper Kirby continues to be our choice year after year. Maintenance requests are handled promptly, parts permitting. If I had to pick one area I wish could be improved, it would be the overall reliability of the elevators; in fairness though, it's addressed as quickly as it can be, parts permitting, and there are other elevators to use within a reasonable walking distance from the apartment. We appreciate the on-site gated covered parking, the fitness rooms and classes, and the variety of restaurants and shops within easy walking distance here.
Upper Kirby Apartments Manager05/07/2019
Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!