Valencia Place
#8,020 #198 #1,345

What is epIQ?

Valencia Place

3131 West Bellfort Street, Houston, TX 77054
(113 Reviews)
$1,283 - $3,711/mo
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Move-In Specials

Receive Up to $1,000 OFF Your First Month's Rent! *Restrictions May Apply.

Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1 Bath | 764 sq. ft.

$1,283 - $2,923

4 Available Units

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A1

1 Bed, 1 Bath | 754 sq. ft.

$1,316 - $2,716

4 Available Units

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A5

1 Bed, 1 Bath | 790 sq. ft.

$1,298 - $2,938

2 Available Units

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A8

1 Bed, 1 Bath | 899 sq. ft.

$1,495 - $2,963

2 Available Units

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A2G

1 Bed, 1 Bath | 764 sq. ft.

$1,551 - $3,148

2 Available Units

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A10

1 Bed, 1 Bath | 819 sq. ft.

$1,474 - $3,009

1 Available Unit

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A7G

1 Bed, 1 Bath | 888 sq. ft.

$1,517 - $3,285

1 Available Unit

See Floor Plan Details

A9G

1 Bed, 1 Bath | 899 sq. ft.

$1,745 - $3,451

1 Available Unit

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A6G

1 Bed, 1 Bath | 839 sq. ft.

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A4

1 Bed, 1 Bath | 806 sq. ft.

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2 Bedrooms

B1G

2 Beds, 2 Baths | 1,100 sq. ft.

$1,857 - $3,498

3 Available Units

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B4G

2 Beds, 2 Baths | 1,227 sq. ft.

$1,953 - $3,711

3 Available Units

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B2G

2 Beds, 2 Baths | 1,164 sq. ft.

$1,650 - $3,473

2 Available Units

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B3G

2 Beds, 2 Baths | 1,208 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

3.2

Grounds

3.3

Safety

2.8

Office Staff

3.3

Maintenance

4.5

Neighborhood

4.2

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

14

Manager’s Review Engagement

B-

Percentage of reviews responded to

64.29%

Manager’s Review Reply Time

C-

Average time to respond to reviews

48.64 days

View Community Timeline
View Community Timeline

Valencia Place Reviews

(103)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1238393

Verified Resident 2023 - 2024

3/26/2024

The community fit my needs at the time I was looking to move. I love that I have a garage connected to my apartment. I would improve the communication with the leasing agent(s). I would also like to get a copy of my lease. I… See More >
    Manager

    3/29/2024

    Valencia Place
    Thank you for your feedback. We're pleased our community met your needs, especially with the convenience of a garage connected to your apartment. We apologize for any communication lapses and the inconvenience regarding your lease. Please contact us, and we'll promptly provide the necessary documentation. Your satisfaction is important, and we're committed to improving our communication processes.
    Review Author Icon

    Raniela_L

    prospectiveVisited 2024

    3/21/2024

    Valencia Place

    It is a really nice property with a great location. I workout at the fitness center at the property but when I want to do workout outside is the bayou really close I love the property is quite and clean.

      Manager

      3/26/2024

      Valencia Place
      Raniela, thank you for sharing how much you enjoy our gorgeous community and convenient location. Our team is pleased to see you making good use of our fantastic fitness center and enjoying the beauty of our community when you prefer to work out outdoors. We are pleased to have you as a community member.

      Updated Review

      Review Author Icon

      Resident 1236168

      Verified Resident 2016 - 2024

      3/18/2024

      The apartment complex is not that bad and the price is affordable. The property is well maintain and they are quick to respond to issues when problems arise. I wish they will bring back Fetch delivery service.

        Manager

        3/22/2024

        Valencia Place
        Thank you for sharing your happiness in our community's peaceful and well-kept atmosphere and exceptional service. We are happy to have you here.

        Updated Review

        Review Author Icon

        Resident 583547

        Verified Resident 2020 - 2024

        3/16/2024

        I love the small community and the location is the best very convenient and quiet. Frequent changes in management is not good and the dog poop is bad and management refuses to hold anyone accountable.

          Manager

          3/29/2024

          Valencia Place
          Thank you for sharing your happiness in our cozy and peaceful little community. We are concerned that your neighbors' choices not to clean up after their pets have decreased your satisfaction. We would like to hear more from you, so please email our team at valenciaplace@rockstar-capital.com when you can. We will be watching for your email.
          Review Author Icon

          anonymous

          prospectiveVisited 2024

          3/15/2024

          Great location with an excellent staff

          I love the property, is quiet, clean, nice , with a great location. We have been hunting this apartment for so long and finally we will be able to move soon. I recommend 100% stop by and do your tour the property speak by itself

            Manager

            3/22/2024

            Valencia Place
            Our team is pleased to hear how much you love our peaceful and well-kept community. Thank you for recommending our fantastic team and encouraging others to consider making us their home. We are thrilled to have you in our community!
            Review Author Icon

            Resident 1235066

            Verified Resident 2021 - 2024

            3/14/2024

            Office staff is very professional, as well as the maintenance staff and friendly. Request submitted on the maintenance portal are handled in a timely manner. Although management has been through a few changes, I was never able to feel the effects of it. They take… See More >
              Manager

              3/22/2024

              Valencia Place
              Our team is pleased to hear your kind words about our friendly, prompt service and communication. We are thrilled to know you have been with us for the past five years and continue to love your experience. We appreciate you!
              Review Author Icon

              Resident 1177983

              Verified Resident 2021 - 2023

              9/7/2023

              My experience has been good and not so good. The maintenance staff is great, but the pool, fitness area and security has been the worst in this past year. I am seeing a more security so that is good especially after the fatality.

                Review Author Icon

                Resident 1177116

                Verified Resident 2021 - 2023

                9/5/2023

                With the exception of excessive dog barking, I have enjoyed living at this property. It it my hopes that the environment will continue to improve with new management. ????????????????????????????????.

                  Review Author Icon

                  anonymous

                  Resident 2021 - 2023

                  8/19/2023

                  Do not stay here

                  This property has gone downhills management sucks, sucks, sucks. They are very rude and are compulsive liars. If you are not Caucasian don’t expect to get treated with any respect. Dog park is a mess and gates are always broken. If any violence such as… See More >
                    Review Author Icon

                    Resident 1158523

                    Verified Resident 2021 - 2023

                    7/11/2023

                    I have become more disappointed in my experience over this past year. The ongoing issues in 318 are yet resolved. Bird feeder and birds cause allergies, roaches, and rodents. I am very disappointed. I plan to move.

                      Manager

                      7/13/2023

                      Valencia Place
                      We appreciate you bringing your concerns to our attention. Our team has been working to address this matter and have since resolved these concerns with the resident. We are eager to improve your experience and ask that you give us a call at (979) 658-8240 where a member of our team can further assist you.
                      Review Author Icon

                      Resident 1153385

                      Verified Resident 2023

                      6/24/2023

                      Now that the staff has changed in the office, I have been having a pretty good experience. My initial experience was awful until I transitioned to working with Shelby. My only issue now is an obnoxious neighbor. The complex always seemed quiet to me up… See More >
                      Manager

                      6/27/2023

                      Valencia Place
                      We appreciate the positive feedback for our new team members! We're happy to help our residents with any reported issues of noise or pet waste violations. We ask that you please come by our leasing office when you have a moment to report the issue and our team will address this. We'd be happy to have a conversation with your neighbors and have remedies in place to address issues such as these.
                      Review Author Icon

                      Resident 1148513

                      Verified Resident 2020 - 2023

                      6/9/2023

                      Great location but they charge you more each month with random fees and no valid explanation. You are also charged a fee to pay your rent. Ground keeping is a mess for what you pay in rent and the gates are always broken. Quiet… See More >
                        Manager

                        6/13/2023

                        Valencia Place
                        Thank you for taking the time to give us your feedback. We're saddened to hear you haven't enjoyed your recent living experience at our community. Our team would be happy to review the monthly community fees with you and address any concerns you may be experiencing. Please give us a call at (979) 658-8240 where we can schedule an appointment to speak to our community manager. We look forward to improving your experience moving forward.
                        Review Author Icon

                        anonymous

                        Resident 2021 - 2023

                        4/8/2023

                        Terrible

                        This place is not how it used to be. Property appearance is going down hill, management is now rude and they don’t take things seriously. Residents are not a priority anymore. I am not happy with this place.… See More >
                          Manager

                          4/11/2023

                          Valencia Place
                          This is certainly not the experience we want for our residents, and we sincerely apologize. Our residents are our top priority, and we'd like to connect you with our Community Manager to discuss your feedback and ensure any pending concerns in your apartment are addressed. Please call us at (979) 658-8240 where a member of our team will be happy to assist.
                          Review Author Icon

                          Resident 1128122

                          Verified Resident 2019 - 2023

                          4/4/2023

                          Lovely complex- great maintenance team that has remained despite numerous management changes. They respond quickly and are very polite. Amenities are beautiful and rarely crowded. It is gated but without a manned security guard.

                            Manager

                            4/5/2023

                            Valencia Place
                            Thanks for the shoutout to our maintenance team and community! We strive to provide exceptional service so it's great to hear your feedback. If there is anything you ever need from our team, be sure to let us know. Have a great day! 
                            Review Author Icon

                            Resident 1117371

                            Verified Resident 2023

                            3/1/2023

                            Please fix the internet. I have lived at this property for 1.5 years and this is the biggest gripe I have this proprerty. I have only one ISP available (AT&T) which gives them the right to do whatever they want. I have outdated, broadband internet… See More >
                              Manager

                              3/3/2023

                              Valencia Place
                              Thank you for taking the time to bring your concerns to our attention. Our residents and community are a top priority for us. We hope you'll give our team the opportunity to find a resolution and improve your experience moving forward. Please contact our team at (979) 658-8240 where we can connect you with our Community Manager.
                              Review Author Icon

                              Resident 1099560

                              Verified Resident 2022 - 2023

                              1/3/2023

                              Not what it used to be. Not clean, office staff sucks, property isn't kept clean especially in the back, gates are broken all the time and it's hella expensive now. I moved back without how it changed

                                Manager

                                1/19/2023

                                Valencia Place
                                While we appreciate your feedback here, it looks like there are several areas where we could be doing better for you. Please give us a call us a (979) 658-8240 or stop by the leasing office when you get the chance – we'd love to talk more about your experience and how we can improve.

                                Updated Review

                                Review Author Icon

                                Resident 1022550

                                Verified Resident 2022

                                12/24/2022

                                DO NOT RENT HERE! Complex is beautiful, but the fact that it's aesthetically pleasing doesn't make up for all the other cons. 1) Hidden fees called "concession fees" that add anywhere from $80 - $120 to your base rent (BEFORE any utilities). 2) Maintenance is nonchalant about… See More >
                                  Manager

                                  12/26/2022

                                  Valencia Place
                                  This is certainly not the experience we strive for our residents. We want to ensure any pending service requests are completed promptly and answer questions regarding your account. Please call us at (713) 665-3131 where we'll connect you with our Community Manager.

                                  Updated Review

                                  Review Author Icon

                                  Resident 1096169

                                  Verified Resident 2017 - 2022

                                  12/20/2022

                                  When first moved in the community and complex, also office staff was amazing. The past two years have been very not so amazing. It has really gone down. With all the different company changes. Just hasn't been the same. It has really gone down.

                                    Manager

                                    12/21/2022

                                    Valencia Place
                                    While we appreciate your feedback here, it looks like there are several areas where we could be doing better for you. Please give us a call us at (979) 658-8240 or stop by the leasing office when you get the chance – we'd love to talk more about your experience and how we can improve.
                                    Review Author Icon

                                    Resident 999587

                                    Verified Resident 2022

                                    10/11/2022

                                    The community and the staff are absolutely wonderful although I miss Maria she was a gem to this property. I feel safe and secure when walking my dog at night. I wish there was a fence around the standing water in the dog park

                                      Manager

                                      10/11/2022

                                      Valencia Place
                                      Thank you so much for this review! We are so glad you've enjoyed our staff and appreciate your feedback about our complex. We will take your suggestions into consideration, and if there is anything else we can do for you, please don't hesitate to let us know.
                                      Review Author Icon

                                      Resident 1073444

                                      Verified Resident 2022

                                      10/8/2022

                                      Beautiful apartments. Would absolutely re-new my lease for 2023. The staff is amazing and friendly. The residence is quiet and peaceful. There have been no problems with trash or odor. Neighbors are very friendly as well.

                                        Manager

                                        10/10/2022

                                        Valencia Place
                                        We are thrilled to know that you've loved living here at Valencia Place and that you love your living space! It's so great to know that our team has been a delight to interact with and we so appreciate your glowing feedback!

                                        Updated Review

                                        Review Author Icon

                                        Resident 1053932

                                        Verified Resident 2021 - 2022

                                        8/23/2022

                                        My stay here at Valencia has been great. I have not experienced any problems. The office staff and maintenance staff are always pleasant and responsive. The dog park is nice for pet owners and the pool and jacuzzi I really love.

                                          Manager

                                          8/24/2022

                                          Valencia Place
                                          Wow, thank you for taking the time to write such a positive review. We're glad to hear that you've had a great experience with us so far, and that our office and maintenance teams have been responsive and pleasant. The pool and Jacuzzi are definitely popular amenities, and we're happy to know that your dog has enjoyed the park too! If there is anything we can do to make your stay even more enjoyable, please don't hesitate to let us know. We hope you'll continue to choose Valencia Place for your future housing needs!
                                          Review Author Icon

                                          Resident 1054523

                                          Verified Resident 2019 - 2022

                                          8/13/2022

                                          Apartment is located in great location to city. Nice amenities, but they don't keep the gym clean. The pool is nice but it is closed randomly for some reason. Maintenance is really good and quick with fixing issues.

                                            Manager

                                            8/14/2022

                                            Valencia Place
                                            Thank you very much for this review! We are so glad you have enjoyed our excellent location. We appreciate your feedback about our different amenities, and if there is anything else we can do for you, please do not hesitate to let us know.
                                            Review Author Icon

                                            Resident 1054481

                                            Verified Resident 2022

                                            8/13/2022

                                            It is nice and peaceful so far, the office staff and maintenace are really quick to respond, they are more than willing to help and assists us in every concerns that we have. The place is really clean and well maintained.

                                              Manager

                                              8/14/2022

                                              Valencia Place
                                              Thank you very much for this review! We are so glad our staff has been able to provide you with excellent service!
                                              Review Author Icon

                                              Resident 1034175

                                              Verified Resident 2020 - 2022

                                              6/9/2022

                                              Community key word , this is just that. There is a open door policy with the management and all staff. You don't feel like a paying tenant but a resident. Everyone knows your name and are always so pleasant. I love that they " know… See More >
                                                Manager

                                                6/11/2022

                                                Valencia Place
                                                Thanks for this lovely feedback and for noting that the community has been tight knit and a delight to be a part of in your experience! This is the best compliment we could receive, and we're so happy you feel content and safe here at Valencia Place!
                                                Review Author Icon

                                                Resident 1033402

                                                Verified Resident 2018 - 2022

                                                6/7/2022

                                                Great community with top notch service. Staff is very nice. Building is always kept clean and common areas. Work orders get done very quickly. Safe and quiet environment. Overall amazing place to live.

                                                  Manager

                                                  6/7/2022

                                                  Valencia Place
                                                  Wow! This is amazing to hear and we are so beyond thrilled to receive this rave, five-star review. We love knowing that you feel safe here and enjoy the tranquility of the community. Thanks again for sharing your thoughts!

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Covered Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $400. Rent: $25
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $400. Rent: $25
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Air Conditioning
                                                  • Balcony or Patio
                                                  • Bark Park
                                                  • Built-in Desks
                                                  • Business Center
                                                  • Faux Wood Flooring
                                                  • Gated Access
                                                  • Gourmet Coffee Bar
                                                  • Granite Countertops
                                                  • Kitchen Islands
                                                  • Microwaves in Select Homes
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Roman Tubs
                                                  • Spa
                                                  • Spacious Bedrooms with Ceiling Fans
                                                  • Stainless Steel Appliances
                                                  • Swimming Pool with Tanning Ledges
                                                  • Vanity with Double Sinks
                                                  • Walk In Closets
                                                  • Yoga Studio
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                                                  Leasing

                                                  Welcome to Valencia Place, a pet-friendly, gated residential community featuring one and two bedroom apartments in Houston, TX. Spacious layouts and amenities welcome you home, along with superior service and an ideal location to shopping, dining and entertainment options. If you're looking for the perfect apartment to call home in Houston, TX, contact our friendly leasing team to schedule a tour today.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Rockstar Capital Management

                                                  B
                                                  B
                                                  Communities
                                                  23

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 113 number of votes by renters, Valencia Place is currently rated 3.9 out of 5 stars.
                                                  Valencia Place is rated 3.3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                  Valencia Place is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Valencia Place is rated 3.2/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                  Valencia Place is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Valencia Place is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Valencia Place is rated 3.3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Managers have responded to 64.2857% of their community reviews in the past year.
                                                  Managers have replied within 48.64 days to their community reviews in the past year.
                                                  Rockstar Capital Management
                                                  Dogs Allowed
                                                  Fee: $400
                                                  Rent: $25
                                                  Cats Allowed
                                                  Fee: $400
                                                  Rent: $25
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Receive Up to $1,000 OFF Your First Month's Rent! *Restrictions May Apply.

                                                  Contact Property

                                                  Valencia Place

                                                  March 2024

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                                                  Baths

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                                                  Valencia Place is a 754 - 1,227 sq. ft. apartment in Houston in zip code 77054. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,283 - $3,711. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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