Review History for dahlia1231

Village on the Lake


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dahlia1231

Resident ā€¢ 2014 - 2015

10/20/2015

Where to begin? First of all, I know what most people think, that a bad review is just somebody upset because they think they were "mistreated" because of constantly paying rent late, or they love to complain. I am neither one of those, but merely needing an outlet to express my concern. -From the outside, it's a beautiful property, no doubt about that, but definitely not worth it. -The few times I have gone into the office were mostly great if I dealt with --------------, but I'm not sure why ------- always treated me like I was below her. Being in property management myself, this is not a way ---------- would tolerate his residents being treated. Especially those that pay on time, and don't have any lease violations. The sad thing is, when I knew we would not be renewing the lease, I talked to their sister property, Park at Armand Bayou, and they said they have had several complaints about ------- being rude to residents and prospects. -Parking is very limited and cramped. Thankfully my husband and I have a garage and park in front of it, otherwise we would have nowhere close to our unit. -At night, the raccoons scare the crap out of me. They are the size of 30 lb dogs! And they are everywhere!! Especially around the trash compactor that is always overflowing because the residents do not take the time to push the button. Really people?! There is usually so much trash that the rodents have scattered around, that many people have to reverse and go to the other side of the roundabout to get out of the property. There are also spiders galore! -The inside of the units are very underwhelming. For $1100/month, we don't even have a digital thermostat! The property I work at is a C class, nothing fancy, and we have them in every unit. Not to mention the white appliances we have are very old, the stove isn't digital. There is also a big issue with the bathroom tile. It is linoleum tile on top of plywood decking. Not the sheet either, individual squares, and they come up and chip like crazy. We have submitted work orders to the property regarding this, and all we got was a note in our kitchen on a completed maintenance request form saying that they would need to get in touch with an outside contractor to have the work completed. That was 3 months ago -_- Our a/c has also gone out 4 different times in the past 6 months. Luckily I know Spanish, so I was able to talk to the maintenance man on call that came to fix it the last time, and he was finally able to figure out the issue. - I am well aware that technology is not perfect, and sometimes things break, but the gate system is a big issue. It is continuously stuck open for the resident entry, and stuck halfway closed on the exit side. -The neighbors are pleasant for the most part, if they are not letting their border collie pee on the walkways or smoking marijuana on their balcony. Usually we cannot hear anyone, but outside there has been a growing frequency of people that drive around bumping very loud bass at 11pm-4am and wake up my son. I am a music lover as well, but have respect for others in the community. Thankfully we will be moving to a true luxury property in League City very soon, that is the same amount per month, but will be a much larger 2 bedroom.

    Review 18 out of 141

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    Village on the Lake

    March 2024

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