Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.11 days |
Contact Property
Villas at Hermann Park
6301 Almeda Road
Houston, TX 77021
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 2.11 days |
Hello and thank you for taking a moment to reach out. We're always working on providing our residents with the best in apartment living and we're disappointed to hear we've fallen short of your expectations. Your comfort is important to us and we'd love the chance to improve the quality of your stay. When you have a moment, please contact us directly at (281) 595-9124 and we'd be happy to help in any way we can. We apologize for any inconvenience and look forward to speaking with you soon. Sincerely, The Villas at Hermann Park Management Team
Hi there, thank you for your review. While we're happy to see you're overall pleased with your stay, we appreciate that you've shared an area we can improve in. If you have any other comments or concerns to share, please don't hesitate to contact us directly at (281) 595-9124. We value your residency and look forward to making your stay even better! Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for your review. While we're happy to hear you're enjoying our convenient location and community features, we're disappointed to see we've only earned 2.5 stars from you. We aim to provide our residents with a 5-star experience, so please contact us directly at (281) 595-9124 and we'd be happy to address any and all concerns you may have. We look forward to speaking with you soon. Sincerely, The Villas at Hermann Park Management Team
That's wonderful to hear, thank you for choosing Villas at Hermann Park as your home! Please don't hesitate to reach out if you need anything, we're always happy to help! Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for your feedback. We strive to provide our residents with a comfortable and well-kept community to call "home" and are disheartened to hear that you received anything less. We would appreciate the opportunity to discuss your concerns with you further as we're always looking for ways to improve and ensure resident satisfaction. When you have a moment, please contact us directly at (281) 595-9124. We look forward to speaking with you and working to add a couple more stars to your rating. Sincerely, The Villas at Hermann Park Management Team
Hi there, thank you for your review. We want residents to enjoy the comfort of their home and our team is always happy to help make that happen. Please reach out to our manager directly at [email protected] to go over the pest control options that we have available and so that we can discuss your concerns in more detail. We hope to hear from you soon. Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for sharing your feedback with us. While we appreciate you choosing us as your home, we're disappointed to hear we didn't fully meet your expectations. We always strive to provide our residents with a great experience and we'll be sure to use your feedback and we continue working on making our community the best possible. If you'd like to discuss your review in more detail, please feel free to contact us directly at (281) 595-9124. Thanks again for reaching out, we wish you all the best in your future endeavors. Sincerely, The Villas at Hermann Park Management Team
Dear Resident, thank you for your review. We're happy to hear you're overall pleased with your experience so far. We want you to enjoy every aspect of living here, so please don't hesitate to reach out if you need anything. We value your residency and look forward to having you as a happy resident for years to come! Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for your review. Please accept our sincerest apologies for our slower than normal response time with your maintenance requests. If there are still pending requests feel free to reach out directly to our community manager at [email protected] so we can get the ball rolling and knock these out some as soon as we can. We appreciate your patience and we look forward to making your stay better! Sincerely, The Villas at Hermann Park Management Team
Hi there! Thanks so much for the 5-star rating. We're happy to hear you're enjoying your stay with us and the attentive service you've received from our team. We're happy to have you as a resident and look forward to continuing to provide you with a community you are proud to call "home"! Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for your review. We're disappointed to hear our team has not made the best impression so far. We will be sure to use your feedback as a learning opportunity, to ensure we're always providing the prompt and attentive service we aim for. Thank you for choosing us as your home, we look forward to improving the quality of your stay. Sincerely, The Villas at Hermann Park Management Team
Dear Resident, thank you for taking the time to share your feedback with us. We want you to enjoy living at our community and apologize if we have not been able to address your concerns in a timely manner. Please feel free to contact our manager directly at [email protected] and we'd be happy to discuss your review in more detail with you. We apologize for any inconvenience and look forward to making your stay better. Sincerely, The Villas at Hermann Park Management Team
It makes us so proud to know that you love living in our community so far. We can assure you that our team goes to great lengths to keep our residents happy so it's encouraging for us to know that you trust us to deliver! Thanks so much for your positive review. Sincerely, The Villas at Hermann Park Management Team
Hi there! Thanks so much for the 5-star rating. We work hard to provide our residents with an outstanding living experience and we're thrilled to see we're on the right track. Please don't hesitate to reach out if you need anything, we're always happy to hear from you! Sincerely, The Villas at Hermann Park Management Team
Dear Resident, thank you for your feedback. We appreciate you letting us know your favorite aspects of our community, as well as the areas that you think could use improvements. Your feedback is important to us and your detailed perspective will help us further improve our community. When you have a chance, please contact us directly at (713) 440-8400 so that we can discuss your review in more detail. We appreciate your review and look forward to improving the overall quality of your stay. Sincerely, The Villas at Hermann Park Management Team
Hello, we appreciate you taking the time to share your feedback with us and are disappointed to hear of your experience. We normally have apartment homes ready upon move-in day so we sincerely apologize for missing the mark with you. Please rest assured that the comfort of our residents is our top priority and that your experience is not the norm. We're disappointed to have lost you as a resident and appreciate your feedback even though it's hard to hear. If you would like to go over your review in more detail, please contact our office at (713) 440-8400. We apologize for any inconvenience and wish you all the best in your future endeavors. Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for your review. We're thrilled to hear that our apartment features and prime location have been amongst your favorite things about living here at Villas at Hermann Park. We're always looking for ways to improve, so if there's anything we can do to add one more star to your rating, please don't hesitate to let us know. We appreciate your feedback and look forward to having you as a resident for years to come! Sincerely, The Villas at Hermann Park Management Team
Hi there, thank you for this lovely review! We're happy to hear you're enjoying our community and convenient location next to Hermann Park! Your satisfaction is important to us and we look forward to continuing to exceed your expectations. If we can ever help you with anything, please feel free to reach out! Sincerely, The Villas at Hermann Park Management Team
Hello, we appreciate you taking a moment to share your feedback with us. We normally have apartment homes ready upon move-in day so we sincerely apologize for missing the mark with you. Please rest assured that the comfort of our residents is our top priority and that your experience is not the norm. We're disappointed to have lost you as a resident and appreciate your feedback even though it's hard to hear. If you would like to go over your review in more detail, please contact us at (713) 440-8400. We apologize for any inconvenience and wish you nothing but the best in your future endeavors. Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for your review. Your feedback is always welcome and we apologize for not exceeding your expectations. Please be assured that we will use your feedback to ensure we're always providing our residents with the outstanding living experience we pride ourselves in. Thanks again for your review, we wish you nothing but the best in your future endeavors. Sincerely, The Villas at Hermann Park Management Team
Hello and thank you for taking a moment to share your feedback with us. We're happy to hear you're overall pleased with your experience here at Villas at Hermann Park. We're always looking for ways to improve, so if there's anything we can do to make your stay better, please don't hesitate to let us know. Sincerely, The Villas at Hermann Park Management Team
Dear Resident, thank you for your review. We appreciate you sharing your feedback with us and are disappointed to hear your stay has been anything less than the outstanding experience we aim to provide. We want our residents to feel comfortable and to be able to let us know when their space needs attention, and invite you to call the front office so that we may discuss your review in greater detail. We look forward to speaking with you and improving your stay with us. Sincerely, The Villas at Hermann Park Management Team
Dear Resident, thank you for taking the time to share your feedback with us! It's wonderful to hear you're happy with the service you've received from Elizabeth! We want you to be happy in your home and we appreciate you sharing an area we can work on. We will be sure to use your feedback as we continue working toward providing our residents with a community they are proud to call "home". If you have any further comments or concerns, please feel free to let us know. Thanks again for your review, we look forward to making your stay here even better! Sincerely, The Villas at Hermann Park Management Team
Dear Resident, we appreciate you taking the time to share your feedback with us and are very disappointed to hear we did not meet your expectations. The comfort and well-being of our residents is always our priority and sincerely apologize if you ever felt otherwise. We do appreciate that you've highlighted a few areas we can work on. We will be sure to keep your feedback in mind as we continue working toward providing our residents with a wonderful community to call "home". Thank you for your honesty, we wish you nothing but the best in your future endeavors. Sincerely, The Villas at Hermann Park Management Team
Dear Resident, thanks so much for this wonderful review of Villas at Hermann Park! We're delighted to hear you enjoy living at our community. We will be sure to keep up the great work, but please don't hesitate to reach out if you need anything! Have a great day! Sincerely, The Villas at Hermann Park Management Team
N/A
755
N/A
A1
N/A
843
N/A
A2
N/A
907
N/A
A3
N/A
942
N/A
B1
N/A
955
N/A
B4
N/A
978
N/A
B2
N/A
979
N/A
B3
N/A
1,159
N/A
B5
N/A
1,267
N/A
B6
N/A
1,383
N/A
B8
N/A
1,388
N/A
B7
N/A
1,600
N/A
C1
N/A
1,655
N/A
C2
Welcome to our beautiful community of Villas at Hermann Park. You will find these apartment homes nestled next to Hermann Park and the Texas Medical Center. This prime location grants an easy commuting experience. Highway 288 is only minutes away to provide residents with quick access to Downtown. Residents may also make the short drive to the Museum District for a number of other fun activities. Take advantage of the shuttle service to Texas Medical Center. Villas at Hermann Park is adjacent to The City of Houston's Hike and Bike Trail System along Brays Bayou and also offers easy access to I-45, 610 Loop, and Highway 59. Walking distance to Hermann Park, Houston Zoo, Hermann Park Golf Course, and The Museum District, Villas at Hermann Park also is accessible from public transportation options. Two convenient parking garages offer covered parking if you would rather drive. Villas at Hermann Park has more to boast about than just the location. Our newly renovated community amenity package includes all the features you desire and more. We know youre busy and shop online so we are pleased to introduce a custom package Luxer Room featuring digital notification of delivery, code access for your convenience around the clock. If exercise is important, stay in shape in the 24/7 fitness center, outfitted with cardio equipment and free weights. The clubhouse offers an attraction for everyone! Have a warm cup of coffee in the community kitchen, work from home or study in one of our conference rooms or take your dog on a walk through the meticulously manicured landscaping. We welcome cats and dogs in a variety of breeds and sizes.The homes feature a combination of soft carpet and beautiful wood floors*. Our deluxe kitchens are outfitted with breakfast bars, while the contemporary finish of the tile backsplash makes clean up easy. The energy-efficient stainless steel appliances provide a sleek designer finish to these gourmet kitchens. Our one, two and three bedroom floor plans boast large living rooms with tall ceilings and stunning oversized windows. Each bedroom includes a large walk-in closet, so there is plenty of space for your clothes. We offer gorgeous master suites with large bedrooms and exclusive bathrooms with spacious garden tubs.Villas at Hermann Parks offers the best location a wealth of luxurious community amenities. Get more information about these apartments for rent in Houston, Texas, and our amazing community today!*in select homes
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Villas at Hermann Park
6301 Almeda Road
Houston, TX 77021