Review History for anonymous

Villas at Huffmeister


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anonymous

Resident ā€¢ 2018

7/25/2018

One of my biggest complaints here is my air conditioning. Unfortunately even the nicest apartment cannot be enjoyed if you are sitting in a warm room. Now it cools but it is on 24/7 to keep the room at about 75 degrees so to keep from paying a large electricity bill you need to turn it to almost 78. Now I work in a 10,000 foot warehouse with 25 foot ceilings and huge bay doors and we keep it at that same temperature with only one of the two air conditioners working part time, it seems to me that I should be able to cool to around 73 or 72 and not be running constantly. We were told that somebody would be by to look at in the morning, that was 2 days ago. Not very pleased with the help. Also we were never given any information about the alarm, i had assumed it just didnt function unless I set it up, wrong. We came home and the alarm starting blaring. This was 7:30 at night so the front desk was closed and the on call people never returned our call we sat for almost an hour before I just disconnected the unit at the wall and the battery that was in the closet. We still have not heard anything back. I love the apartment and the front desk attendant that I've delt with is truly amazing, very wonderful helpful and nice. But she has no real control over these scenarios. Hopefully something will change soon.
    Manager

    7/25/2018

    Villas at Huffmeister
    Thank you for your review. We are so sorry to see that have been having issues with your AC system, we would love to have the opportunity to correct this, please contact the management office at 281-550-1000 or email us at huffmeister@steadfastliving.com so we can have maintenance address this. Again, thank you for your review and we hope to improve your experience.

    Review 58 out of 124

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    Villas at Huffmeister

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