Review History for Verified Resident 705498

Windsor at West University


Review Author Icon

Resident 705498

Verified Resident 2019

10/11/2019

Maintenance doesnt work as I expect. They take a really long time to address the maintenance request, even the urgent ones. I have had to call several times concerning the same issues. At other apartment complexes Ive lived, the response has been way faster. Also, the leasing office, take a long time to response to inquiries, they often dont respond emails and its hard to communicate with them about more complicated things.
    Manager

    10/21/2019

    Windsor at West University
    We are very sorry to receive this feedback regarding our customer service. Providing excellent service to our valued residents is very important to us, and we are eager to address your concerns. Please contact the Leasing Office so we can make things right and restore your confidence in our community. Thank you, Renee Renobato, Property Manager

    Review 11 out of 84

    Share This Review

    Contact Property

    Windsor at West University

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review