Review History for Verified Resident 688315

Advenir at Eagle Creek


Updated Review

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Resident 688315

Verified Resident 2013 - 2022

8/28/2022

Ever since this company took over, it has gone downhill since. From the car wash that doesn't function properly, to the mountain of trash at the trash compactor that you cannot get near because it's a safety and environmental hazard, to the parking issues it's really bad. All of these things are covered in our leases as things they say that they will cover but they consistently don't. all we get our excuses and no meaningful change. I don't invite people to my place because it's embarrassing to live here..
    Manager

    9/7/2022

    Advenir at Eagle Creek
    We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at(281) 975-2992 to discuss this further. Sincerely, Advenir at Eagle Creek Team
    2 Previous Reviews

    Previous Review

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    Resident 688315

    Verified Resident 2012 - 2022

    7/27/2022

    This apartment complex is horrible. Very dirty, no response to maintenance issues and customer service is non existent. I've been since they took over and it's been downhill from there.. trash issues so bad you can't even take your own trash out.. people parking all over and maintenance issues that won't get fixed and an apartment manager who doesn't care..
      Manager

      8/9/2022

      Advenir at Eagle Creek
      Dear Resident, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (281) 975-2992 so we can work towards a resolution. Sincerely, Advenir at Eagle Creek Team.

      Previous Review

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      Resident 688315

      Verified Resident 2013 - 2019

      9/1/2019

      This apartment complex went downhill after advenir management took over. Parking and safety problems a courtesy officer who cannot do his job because of management not allowing him to. Unlocked vacant apartments and a parking problem

        Review 54 out of 170

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        Advenir at Eagle Creek

        March 2024

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