Review History for Kelsey1101

The Reserve at Fall Creek Apartments


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Kelsey1101

prospectiveVisited 2010

7/6/2011

Trashy Staff

I was looking for a place a couple of months ago and stop by this place. When I came in I was welcomed, scratch that I had to literally get the woman sitting on the computers attention after standing at her desk with no one else in site, she didn't even look up at me until the second time I had to say I was interested in looking at the apartments. She acted as if it was a hassle to help me. After we looked at the apartment, we were walking out and her cell phone started ringing. Not only did she answer it, but she stood in the same spot as we were burning up outside. After a minute of her talking to a friend, I tapped her on the shoulder to tell her we were leaving (I was not going to stand around outside in the hot weather so she could take a personal call). She immediately stuck her finger up and said hold on to me, all with a attitude. I walked away and got in my car. I called their office to speak with a manager the next day when a lady named Paulette claimed she was the manager (soon found out later that she was not and she was the actual was the one with the attitude who showed me the apartment in the first place) and I complained about the person who helped me. She said she would take care of it (acting like she was the manager). A few days later, I went back to the apartments because I really did like the way they looked, so I drove through the gate to check it out and I could hear loud mexican music coming from the pool area and people swimming with normal clothes on instead of swim suits and the pool was overcrowded. Also, I went by the trash area and it was worst that a landfill. Trash was piled up to the curb from the actual trash bin. After parking, I got out and spoke to a current resident there and he said that he only had a few weeks until his lease was up and we wouldn't recommend the place because they don't care much for their residents, security is poor and they had multiple break ins, and the office people have changed since he first moved in and the current staff is lazy and rude (which I got to find out first hand). I was extremely dissapointed and warn anyone to avoid that place or atleast the lady claiming to be Paulette.

    Review 61 out of 71

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    The Reserve at Fall Creek Apartments

    March 2024

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