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Waterchase Apartments

15100 Golden Eagle Dr

Humble, TX 77396

 
 
 
 
 
 

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Resident · 2017 - 2018
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03/12/2018
Since I moved in these apartments it's been a HEADACHE reasoning is that when I moved in my bed room closet was broken and still is. My roommate received keys that don't work for the front door and outside storage ( I had to go make keys). Dishwasher sounds like a lawnmower it's very out dated, just like the bathroom fixtures. Bathroom sink doesn't have the proper equipment so the water splashes every where and makes this noise if you turn it a certain way ( out dated ). Front desk worker Tifini is sweet once you meet her, but when you move in and give a list of what needs to be fixed she turns into the victim as if your attacking her. The main gate got some how reprogram not letting residents in so you couldn't get in the gate. Was not notified from the front desk tell a week later, and you have to purchase new devices and pay a monthly fee SMH IF YOU ASK ME THEY MONEY HUNGRY AND DONT CARE REALLY ABOUT THE LIVING CONDITIONS. I almost left out that the mail boxes are trash that anybody could access my mail. I came back at the apartment and kids were taking the mail out and throwing it on the ground and yes front desk was notified of this mail box still not fixed. Front desk said it's a post office issue, post office said the apartments know about this but failed to fix it over numerous complaints. I'm serious I WOULD SECOND THINK A MOVE IN HERE GUYS BECAUSE ITS PROBLEMS ONCE YOU MOVE IN. I neighbor who moved out last month says in her room someone got stabbed and blood splashed on the wall, instead of probably cleaning the crime scene they painted over it and YOU COULD SEE THE BLOOD SPLATTER NOT THATS SAD, AND YOU WANT RESIDENTS TO FEEL LIKE HOME SMH .... I moved in November of 2017 and signed a year lease, I regret it yes I still live I can't wait tell November of 2018
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Waterchase Apartments Manager

03/15/2018

Thank you for sharing your experience with us. We apologize if you feel disappointed in our community. I understand that our team has been in communication with you to resolve your concerns. We assure you that we do whatever it takes to give our residents a happy and comfortable home. If you feel that your issues have not been addressed to your satisfaction, please contact our corporate team at 832-274-4386 or [email protected] We are more than willing to address these concerns in person with you.

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